Understanding: What Was Issued to the Shop Order

The shop order inquiry program provides several function keys. By using the function key for the material, the display will present what components have been issued under the issued quantity column. You are also presented with the required quantity. While viewing the quantities you may see that more was issued than what was required. Possibly there was scrap and more material was required to be issued. Perhaps there was an over issue and the balance of the material is slated to be returned to stock.

A red flag should go up if the Shop Order quantity finished is equal to the required quantity for the end item and all the components have not been issued. You may want to investigate why.

Understanding: The quantities required, finished and remaining at the operation and in total for the Shop Order

The shop order may require 1,000 pieces but only 950 are reported as finished in total for the shop order. The quantity required is what is planned on the SO and it may be a higher number than what is finished, factoring in that there can be scrap. If a 1,000 pieces are required to be produced, and there is always is scrap of 10 pieces, then plan for scheduling a quantity of 1,010.

The quantity finished for the end item is what is reported in the inventory application with a production order receipt transaction. At the operation level, if the quantity is reported at the operation, there will be a value in the PCS Complete field on the operation detail screen showing the pieces completed through that operation.

If you want to get a handle on the difference between the required quantity and the finished quantity, you may want to look into reporting quantities at the operation level as well as examining how scrap is controlled and reported.

A serialized item is a physical occurrence of a standard item that is given a unique lifetime serial number. This enables tracking of the individual item throughout its lifetime, for example, through the design, production, testing, installation, and maintenance phases. A serialized item can consist of other serialized components.

In Service, a serialized item can be a customer-specific or owner-specific installation. Installation groups are a group of installations/serialized items such as photocopiers, computers, air conditioners, forklifts, lathe machines, and even aircraft.

A serialized item is identified by both the item code and serial number. You can set up the mask used to generate the serial numbers so the serial number includes some fields of the item data, such as the item group and the manufacturer.

In a multi-company structure, the companies can share the serialized item data. All the service departments in the various companies can refer to the same serialized items.

The serialized item can originate from a sales order or a project. The details of a serialized item indicate their origin, for example, by using specific sets of serial numbers for items that originate from sales orders and from projects. Serialized items can also originate from an as-built structure or directly from the production bill of material in Manufacturing.

In Service...

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