Transitioning away from ERP customizations can feel like a major hurdle—but with the right strategy, it’s not just possible, it’s powerful. Let’s cut through the noise and look at the real issues... and the smart solutions that pave the way to a leaner, more future-ready ERP.

Common Challenges (and Why They’re Not Dealbreakers)

Reliance on Custom Processes
Custom workflows often become second nature—but are they still serving you? Modern ERPs evolve with industry best practices baked in, and chances are, today’s standard features do what your custom code used to… only better.

Budget & Time Constraints
Testing, retraining, consulting—it all adds up. But the long-term payoff? Reduced technical debt, faster upgrades, and major gains in efficiency and scalability.

User Resistance
Change is hard, especially when teams are comfortable with their tools. But clear communication and a strong change management plan can turn skeptics into champions of a smarter, streamlined system.

Reality Check: Has Your Business Outgrown Its Customizations?

We are proud to announce that Tim Baker, Crossroads RMC Senior Solutions Architect & Project Manager, has become a member of the Infor LX User Community Board of Directors!

Tim brings 32 years of experience to Crossroads RMC and takes pride in offering exceptional leadership and expertise to achieve the goals and objectives of his clients. It is this level of experience that will make Tim an excellent representative for the Infor LX Community going forward as a member of the board.

At Crossroads RMC, Tim serves as a Senior Solutions Architect and Project Manager for Infor LX and Infor ION implementations. He has been a Senior Manager of Software Development and Support, Senior System Analyst, and has managed software development team objectives and projects, which included planning, installation, and software modification of BPCS, Infor LX (ERP LX), I2, DC Service, and web development software. Additionally, he has managed a multitude of projects and led analysis, design, training, and development efforts across multiple ERP verticals.

Please join us in congratulating Tim and wishing him well in his efforts to help the Infor LX User Community!
Infor User Communities allow you to network with other customers and discuss any of Infor’s software solutions. 

Not currently a member of the Infor LX User Group?
The LX User Group has moved to https://concierge.infor.com. All access requests require approval by your organization's support admin. Once you have access to https://concierge.infor.com, click on the Communities box, and join the LX - User Group - LX. 

The Next-Generation Business Process Connectivity Software - Infor ION (Intelligent Open Network)

October 12, 2021 | 9:00am CDT
ION Basic - Learn how to connect Infor LX to other systems

Please join Crossroads RMC's very own, Tim Baker, Sr. Solutions Architect, to learn how to...

Infor’s Intelligent Open Network (ION) technology easily integrates Infor ERPs and third-party enterprise systems. ION is an advanced middleware cloud platform that provides the flexibility you need to make the most complex web of enterprise systems work together on-premise, in the cloud, or both. ION’s long-term sustainability will optimize your ROI, and with ION, one application can be upgraded, replaced, or even fail without taking the entire network down.

Benefits:

• Faster integration and upgrade times
• Access to real-time information
• Reduced burden on IT
• Immediate access to business services like reporting and mobility

For older BPCS installations that don’t use ION, Crossroads RMC has the expertise to build powerful adapters to allow your specific BPCS version to communicate and exchange information with virtually any sub-system that can import/export data.
 

Are you using Infor ION yet? Not even sure what it is?
Here is a 2-minute explainer video that details why Infor ION is the right integration platform to tie Infor and non-Infor applications to Infor LN.