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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

Crossroads Connections

Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Crossroads RMC's support team is friendly, well trained, experienced, and committed to resolving your support & technical issues as quickly & effectively as possible.

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How good would you feel if you knew that 30+ years of ERP manufacturing experience was on the other end of the phone when you placed a support call?

That’s what our customers get when they call Crossroads RMC for help.

Crossroads RMC offers a number of services to help you make the most of your Infor ERP investment, regardless of the version of Infor LX, BPCS, Infor LN, Baan, or Infor M3, you are running. Our support team is friendly, well trained, experienced, and committed to resolving your support and technical issues as quickly and effectively as possible. To ensure all your support needs are met, we offer several different methods:

  • TELEPHONE SUPPORT:
    Our phones are answered by live representatives to ensure that you receive prompt, personal, and efficient assistance. These services are available Monday through Friday 8:30 am to 5:00 pm ET. We also offer standby support and after-hour support when requested.
  • ONLINE SUPPORT:
    Online support is available by logging onto your system using a remote connection. With a live connection, our consultants are able to view your system and troubleshoot issues in real-time.
  • REMOTE & ON-SITE CONSULTING:
    Consulting is an excellent option if more in-depth service, training, or troubleshooting is needed. End-User training or group custom training on new features and solutions is also handled effectively using this method of support.
  • BUSINESS ASSESSMENTS:
    Experienced Crossroads RMC Consultants will compare your existing business processes with your existing software and put together a detailed report of their findings. This includes recommendations for improving the day-to-day running of your business while getting the maximum benefit from your software. This also ensures that you are up to date with any features and technologies without adding disruption to your business.

Learn more about our support services>

Beyond the Four Walls—Achieving Upstream and Downstream Inventory Visibility

Infor LX | BPCS | Infor LN | Baan | Infor M3

Crossroads RMC 0 873 Article rating: 5.0

When an enterprise has many suppliers, dealers/distributors, and customers spread out across the globe, it becomes important that it gains better visibility into inventory outside of its direct ownership and control, on both the supply and demand side. On the supply side, the company has outstanding POs and needs reliable estimates of when those will ship, as well as early indications whenever there will be delays in shipment. Once shipped, updates on the estimated time of arrival (ETA) are important, particularly when there are delays.

This external visibility is even more important during times of disruption. Early visibility into disruptions in supply or rapid changes in demand is key to providing the intelligence to drive agility. By responding earlier, faster, and with more accurate intelligence, a company has more options, makes smarter decisions, and avoids catastrophes.

How do you get that visibility? Here are some options…

And Then There Were None - Short Staffed?

Infor LX | BPCS | Infor LN | Baan | Infor M3

Crossroads RMC 0 1228 Article rating: 5.0

So, you implemented your Infor ERP system 5, 10, 15, 20+ years ago, and now there are only a handful of people left from that implementation. Since most of the how and why walked out the door, how much longer can you get by on “tribal knowledge”?  

What’s the best way to proceed? Consider retraining your staff.

Crossroads RMC's consultants have had great success delivering highly impactful, focused training that shows an immediate benefit. Contact us to discuss how we can develop a training plan that is right for your business.

How often are you counting your inventory? Are inaccurate counts affecting your ability to satisfy customer orders?

Infor LX | BPCS | Infor LN | Baan

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Crossroads RMC Cycle Counting Applications provide:

  • Increased inventory accuracy.
  • The ability to review & approve count before direct update of LN/Baan tables.
  • The elimination of unnecessary re-orders of items with current inventory.
  • Greater ability to satisfy customer orders due to accurate inventory levels.
  • Direct labor cost savings – less staff required for count.
  • Increased productivity during count – counts reduced from weeks to a day.


Learn more about Cycle Counting for Infor LX & BPCS> 

Learn more about Cycle Counting for Infor LN & Baan> 

Increase Production by 10-20% - It's Simple!

Developed for Infor LX, BPCS, Infor LN, Baan & Infor M3

Crossroads RMC 0 1506 Article rating: 5.0

Studies show that merely displaying current production data to your workers via a dashboard increases production.

Improve the performance of your shop floor with Analytics Dashboard for Infor LX, BPCS, Infor LN, Baan, and Infor M3. It's simple to use and configure without programming knowledge. Display performance metrics in a grid, graph, chart, or any way that makes sense. learn more>

Understanding Taxability Rules Is Key To Sales Tax Compliance

Avalara for Infor LN | Baan | Infor LX | BPCS

Crossroads RMC 0 1415 Article rating: 5.0

Product taxability may seem straightforward because there are generally only two options: taxable or exempt. Yet that seemingly simple contrast fails to truly capture the inherent complexity of sales tax compliance. In fact, it’s a multistep process that starts with determining where a business has sales tax nexus. Knowing whether the products or services one sells are taxable or exempt is critical to the compliance process, from start to finish.

The good news is that you don’t have to be a tax expert, nor do you need to stay up on the latest tax rules and regulations in each state or country where you do business. Avalara handles all of this for you and Crossroads RMC provides the integration to Infor LN, Infor LX, Baan, and BPCS to make staying compliant a no-brainer.

Want to learn more?...

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Tips:  LX | BPCS | M3

Operations are automatically backward scheduled at shop order release time. The backward scheduling algorithm starts with the shop order due date and schedules each operation based upon the standard move and queue times in the routings and the number of days the job is expected to run at standard. The system calculates and stores the operation scheduled start date. The dates may be modified by the shop order maintenance program. The number of days that a job is expected to run an operation is dependent upon the available capacity for that work center and the total hours scheduled for that operation.

The backward scheduling algorithm also considers...

The Infor Development Framework (IDF) re-architects the way a user interacts with the application. IDF provides an efficient, task-oriented process to view application information that is contained within Infor LX. IDF enables users to configure their view of the application data without modifying the core application and its supportability.

The examples below describe how users can configure their display of data and maximize overall productivity:

  • Arrange application information into multiple groupings and sequences that make sense for the job.
  • Hide information that does not apply to a particular job or task.
  • Filter records to show only the information that applies to the job or task that the user is performing.
  • Customize the information for an individual user, for a group of users, or for all users.
     
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Tips: LN | Baan

To improve performance and reduce database growth, deleting records is highly effective. The disadvantage of deleting records is that data is no longer available. Usually, however, not all records need to be saved. For example, line activities are stored by warehouse. Normally, you do not need to keep these records. Therefore, after closing a warehouse order, line activities can be removed. The User's Guide for ERP LN Archiving and the corresponding Baan IV/V Guides describe several sessions you can use to delete old data. Other data such as items and business partners can be reviewed once in a while, after which you can delete the data you no longer need. For every order and contract table, a session is available to archive and delete old orders. In these sessions, you can specify several characteristics to select the orders to be removed, such as date or status. Run these sessions on a regular basis.

Did you know that you can send a broadcast message to users on the system? This is especially useful if you need users to exit their sessions, or in the event of system maintenance.   

  • For Baan IV users, see KB 22869250
  • For LN users, see KB 1830758
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