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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Infor LX & BPCS | Infor LN & Baan: Accuracy & Productivity Aren't Important!

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Oh, you think they are?

Well, you might want to take a hard look at HOW you’re running your Infor ERP system.

  • Have you been able to eliminate large amounts of data entry for your staff?
  • Do all of your systems talk to one another?
  • Is your data error-free at month end?

If the answer is no, your company would likely benefit from...

Are You Running Your IT Department, or is IT Running You?

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It's hard to efficiently manage your ERP system and support the users who rely on it every day when you are spending all your time running your manufacturing business. We get it and want you to know you are not alone. 

Are you able to answer any of these questions?

  1. How much available disk space is there on my ERP system box?
  2. What happens when users encounter an error in the ERP system?
  3. How are new employees being brought up to speed on ERP functionality?
  4. What needs to be done to ensure optimal performance of our ERP system?

If you don’t know all the answers that's because it's not easy to be the ERP guru of a company AND successfully stay on top of everything that is necessary to keep your business systems running efficiently and effectively. So, this begs the question…why do it? ....

Don't laugh - the average lifespan of an ERP system is 7-10 years

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Don’t laugh! I know, I know…many of our customers say that after 7-10 years they are finally settling in after the implementation! We have seen many a customer stretch out the lifespan of their ERP system to 20+ years. That sounds great for the company’s bank account, but is it good for the business?

An outdated ERP system hurts your business in many ways, not just with slow performance. The best-of-breed functionality is now 2 decades old, and obsolete technology can't leverage newer technology. Lack of integration leads to siloed data that hurts communication and your internal teams feel the pain, and your customers are noticing. Poor visibility into your operations makes it nearly impossible to achieve industry-based regulatory compliance and meet financial auditing requirements. Not to mention the sheer size of Big Data that is being collected today vs. 2 decades ago or the fact that your vendor is no longer supporting your ERP version.

Let’s scrap it all and start over!...

Top 10 Things You Might Not Know About Crossroads RMC

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  1. Crossroads RMC has been in business since 1984 & has been an  partner since 1991. 
     
  2. Crossroads RMC offers functional & technical training on all versions of Infor LX, BPCS, Infor LN, and Baan and will completely tailor the training to your specific needs. 
     
  3. Many of our consultants are 🎵 musically inclined, so you might have the added benefit of some entertainment while your ERP problems are being solved!
     
  4. Our consultants have expert level functional & technical knowledge of every version of Infor LN & Baan from Triton 2.X through LN 10.7., and Infor LX & BPCS from BPCS 3.0 to LX 8.4!  💡
     
  5. Crossroads RMC is a value-added reseller of data collection equipment (mobile computers, printers, RFID equipment, and more).
     
  6. Our headquarters are just outside of Chicago, but for some silly reason, our East Coast staff thinks they have the best pizza.🍕
     
  7. Our integration specialists have developed close to 50 different integrations to Infor LN, Baan, Infor LX & BPCS.
     
  8. Crossroads RMC offers 24 X 7 support to all of our customers. 💪
     
  9. Our technical consultants have developed many Infor ERP software add-on solutions like MES, Data Collection, an Analytics Dashboard, FedEx / UPS integration, and more that are used by thousands of Infor users every day.
     
  10. We’ve been publishing Infor LN, Infor LX, BPCS, and Baan tips & tricks since February 2010, and most are still available on our website, with new ones being added every other week!

Crossroads RMC's support team is friendly, well trained, experienced, and committed to resolving your support & technical issues as quickly & effectively as possible.

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How good would you feel if you knew that 30+ years of ERP manufacturing experience was on the other end of the phone when you placed a support call?

That’s what our customers get when they call Crossroads RMC for help.

Crossroads RMC offers a number of services to help you make the most of your Infor ERP investment, regardless of the version of Infor LX, BPCS, Infor LN, Baan, or Infor M3, you are running. Our support team is friendly, well trained, experienced, and committed to resolving your support and technical issues as quickly and effectively as possible. To ensure all your support needs are met, we offer several different methods:

  • TELEPHONE SUPPORT:
    Our phones are answered by live representatives to ensure that you receive prompt, personal, and efficient assistance. These services are available Monday through Friday 8:30 am to 5:00 pm ET. We also offer standby support and after-hour support when requested.
  • ONLINE SUPPORT:
    Online support is available by logging onto your system using a remote connection. With a live connection, our consultants are able to view your system and troubleshoot issues in real-time.
  • REMOTE & ON-SITE CONSULTING:
    Consulting is an excellent option if more in-depth service, training, or troubleshooting is needed. End-User training or group custom training on new features and solutions is also handled effectively using this method of support.
  • BUSINESS ASSESSMENTS:
    Experienced Crossroads RMC Consultants will compare your existing business processes with your existing software and put together a detailed report of their findings. This includes recommendations for improving the day-to-day running of your business while getting the maximum benefit from your software. This also ensures that you are up to date with any features and technologies without adding disruption to your business.

Learn more about our support services>

Beyond the Four Walls—Achieving Upstream and Downstream Inventory Visibility

Infor LX | BPCS | Infor LN | Baan | Infor M3

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When an enterprise has many suppliers, dealers/distributors, and customers spread out across the globe, it becomes important that it gains better visibility into inventory outside of its direct ownership and control, on both the supply and demand side. On the supply side, the company has outstanding POs and needs reliable estimates of when those will ship, as well as early indications whenever there will be delays in shipment. Once shipped, updates on the estimated time of arrival (ETA) are important, particularly when there are delays.

This external visibility is even more important during times of disruption. Early visibility into disruptions in supply or rapid changes in demand is key to providing the intelligence to drive agility. By responding earlier, faster, and with more accurate intelligence, a company has more options, makes smarter decisions, and avoids catastrophes.

How do you get that visibility? Here are some options…

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Tips:  LX | BPCS | M3

The Infor Development Framework (IDF) re-architects the way a user interacts with the application, providing an efficient, task-oriented process to view application information that is contained within Infor LX. IDF enables users to configure their view of the application data without modifying the core application and its supportability.

The examples below describe how users can configure their display of data and maximize overall productivity:

  • Arrange application information into multiple groupings and sequences that make sense for the job.
  • Filter or hide records to show only the information that applies to the job or task that the user is performing.
  • Customize the information for an individual user, a group of users, or all users.

Infor’s Intelligent Open Network (ION) technology easily integrates Infor ERPs and third-party enterprise systems. ION is an advanced middleware cloud platform that provides the flexibility you need to make the most complex web of enterprise systems work together on-premise, in the cloud, or both. ION’s long-term sustainability will optimize your ROI, and with ION, one application can be upgraded, replaced, or even fail without taking the entire network down.

Benefits:

  • Faster integration and upgrade times
  • Access to real-time information
  • Reduced burden on IT
  • Immediate access to business services like reporting and mobility

For older BPCS installations that don’t use ION, Crossroads RMC has the expertise to build powerful adapters to allow your specific BPCS version to communicate and exchange information with virtually any sub-system that can import/export data.
 

Infor ION Intro Video (2:11)

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Tips: LN | Baan

Transactions to be mapped - In the mapping scheme, you must define the ledger mapping and the dimension mapping for these types of transactions:

  1. Financial integration transactions resulting from logistic events in Operations Management.
  2. General Ledger transactions.
  3. Procurement card transactions in Accounts Payable.


In addition, to support dimension accounting...

As crazy as it sounds, we’re about to enter the 4th Quarter of 2021. How are you doing on your 2021 goals? Planning for 2022 projects? Maybe it's time to get more out of your Infor ERP system.

TIME TO UPGRADE or NOT?

Is an upgrade to the latest version of Infor LN the goal for 2022? If so, Crossroads RMC brings 35+ years of industry experience to the table to ensure that your upgrade achieves the results you’re looking for and does so on time and on budget. Our goal is to delight your users and maximize the efficiencies that your business can gain from implementing best-of-breed business practices.

Crossroads RMC's team of expert consultants will...

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