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Services for Infor LX BPCS Infor LN Baan M3

Services
for Manufacturers & Distributors

Infor LX | BPCS | Infor LN | Baan | Infor M3

Crossroads RMC’s full spectrum of services have been developed specifically for manufacturers running all versions of Infor LX, BPCS, Infor LN, Baan, and M3.

Whether helping with upgrades or migrations, optimizing your supply chain or integrating your systems, conducting utilization reviews or creating custom programs, we are here for you every step of the way. We take pride in the fact that our consultants have 30+ years of Infor ERP experience, and know how to run a project, deliver on-time, and on budget.

Authoritative Knowledge:

Upgrades & Implementations
Integrations, Custom Software Development & Web Portals
Infor ERP Utilization Review & Process Improvement Consulting
Support & Training



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Not sure how Crossroads RMC can optimize your business?

Our Infor ERP Services can assist with the following initiatives and many more:
 

My ERP Needs
an Upgrade

Businesses relying on outdated systems are open to increased vulnerability, decreased productivity and a loss of competitive advantages.

Upgrades & Implementations

It’s time to evaluate the functionality of your ERP system and how it supports your business initiatives. Newer ERP versions provide easy to implement workflows, and take your business to the next level with a cost-effective solution on premise or in the cloud.

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Our ERP Expert
Left the Building

Employees come and go, but not having the right people or tools to support your organization can be crippling.

Support & Training Services

Whether you have a quick question, need supplemental resources or training to tackle a specific problem, or require ongoing managed services, our consultants have the tools to help you through any unique ERP challenge. You can rely on our 35+ years of consulting expertise and 24x7 support.

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My Supply Chain
Needs Serious Help

The last thing you want to risk is your relationship with customers and suppliers, but having poor visibility to your supply chain does just that.

Custom Software, Web Portals & Integrations

If you need to improve customer satisfaction or streamline communication with your suppliers, our team has the expertise to analyze your unique business challenges and provide you with a cost-effective solution that adds a competitive advantage.

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My ERP is
Stuck in a Rut

It's hard to stay competitive when business needs and ERP versions keep changing, but doing the same things over and over won’t yield different results.

ERP Utilization Review & Consulting

It’s time to evaluate the functionality of your ERP and how it supports your business initiatives. Our team has developed best practices to improve the way your employees, resources and technology work together. Performed on-site or by video analysis.

Get started >

Upgrades & Implementations

Need to upgrade or implement a new Infor ERP system? Crossroads RMC knows all versions of your ERP inside and out. Our consultants excel at connecting your ERP system to the rest of your business, on premise or in the cloud, with as little interruption as possible. Like you, our team cares about your long-term success and we’ll guide you through each step of the way, from evaluation to 24x7 support after you go live.

Integrations, Custom Software Development & Web Portals

Looking to get the most out of your current ERP system? Need to improve communications within your supply chain? Have a unique business constraint and can’t find a solution? We’ve got you covered. Our team specializes in increasing your efficiencies by connecting or developing software you use every day. We also specialize in IDF reporting, web portal development, Infor OS and ION, allowing best of breed applications to be connected to your Infor ERP whether you choose to implement on premise or in the cloud.

Infor ERP Utilization Review & Process Improvement Consulting

Business needs and ERP versions keep changing, and a one-size-fits-all solution doesn’t work for you, so how does a manufacturer stay competitive in today's market?

Our highly knowledgeable consultants are here to help you get through these tough times. Our expertise comes from years of experience, and best practices to evaluate your business processes and identify areas where improvement is needed. Whether you need to increase the return on your ERP investment, or have no idea what to do next, our comprehensive ROI business case, cost estimates, benefits, and a plan of action will supply you with the information you need to add value to your business.

Support & Training

Our training and support services are structured to fit your needs. Maybe you need to know what’s possible, prefer us to dig deep to solve a problem, or need some team training, we will provide you with the very best online, phone, or onsite support services 24/7. We can work as an extension of your team or provide primary support for your company.

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  • "Crossroads RMC has been one of those rare discoveries. Competent people that care that they do a good job and have a good way of communicating without being demeaning. We hope to have Crossroads RMC on our backup team for years to come."


    Nidec Avtron ManufacturingDirector of QA & MIS






  • "We are very happy with the results and by all accounts the project is a success. Crossroads RMC continues to deliver extremely knowledgeable consultants and project management. We simply wouldn't have made it without them. It continues to be a pleasure working with Crossroads RMC."


    Brandt Agricultural Products LtdIS Manager






  • "Improving the efficiency of all our operations is key to our ongoing success. Crossroads RMC’s Data Collection solution clearly can help us on an ongoing basis, and it offers immediate improvement and a foundation we can continue to build on."


    RHI MagnesitaIT Manager





  • CWI Logo

    "The recent BPCS work completed by Crossroads RMC was the most satisfying consulting project I have been involved with over my 20 year career, some of that having been a consultant myself. Hugh Carty and Luis Diaz are both very competent and efficient technically but also, importantly, respectful and courteous to all employees with whom they worked. They are what a consultant should be. Should the need arise again we will certainly hope to obtain their services."


    Central Wire IndustriesIT Director





  • Peterson Mfg Logo

    "Crossroads RMC has a highly responsive Director of their IBM i Group in Frank Petrasio. During our implementation of Infor’s ERP LX, we needed additional assistance beyond what Infor could directly provide. Another consultant that I trusted and respected suggested that I contact Frank. The short version of the story is “I did and I’m pleased with the results”. I used resources recommended and assigned by Frank who were both 3rd party and direct employees in the areas of EDI, OLM, Finance, and general programming during our conversion and go-live. Post go-live, I was searching for assistance with the possibility of implementing the ECC (Engineering Change Control) module of LX. I again reached out to Frank for a resource and had the opportunity to work with a consultant who knew more about ECC than anybody else I could find from any company. Overall, I would say that my experience with Frank, his company and their resources could be summed up like this: “I found a Director who understands responsiveness, works diligently to provide quality resources, met some amazing consultants and got some amazing results.” If you have need of IBM i services, contact Crossroads RMC and speak with Frank Petrasio. I believe you’ll be as happy as I have been."


    Peterson Manufacturing Company Corporate Director of IT





  • Western Industries Logo

    "We sought out Crossroads RMC to be our main source of service on our aging ERP system that is becoming more difficult to maintain internally. Every task, request and email has been answered with accuracy and professionalism. We look forward to continuing our relationship with Crossroads RMC and consider them a valuable partner to our support team."


    Western Industries Plastics Products LLCIT Manager





  • YUPO Logo

    "Our upgrade from BPCS 6.1 to LX 8.3 was greatly aided by Crossroads RMC. Their extensive knowledge of the financial system was a saving grace for us since we had a system that was setup over 15 years ago by people no longer in the company. The patience and professionalism of Hugh Carty made the transition much less complicated and frustrating. There is no doubt in my mind that it would have taken a much longer period and a substantially more painful path if it was not for Crossroads RMC bending over backwards to accommodate our processes and time constraints. Crossroads RMC was also able to help us with AS400 technical training, MRP production system design and pricing using Promotions and Deals. This large swath of knowledge was very helpful in management discussions. Thanks to the Crossroads RMC team and in particular Hugh Carty, Yupo was able to bring this implementation under budget and on time."


    Yupo Corporation USAIT Manager





  • Mohawk Logo

    "Crossroads RMC has been a valued and trusted technology partner for a decade. The Crossroads RMC consulting and technical teams have enabled Mohawk to achieve the maximum benefits of our BPCS enterprise resource planning implementation. Crossroads RMC is responsive to all of our consulting and technical requirements ranging from daily operational issues to large-scale systems integration projects. Recently, Crossroads RMC supported the design and implementation of a highly successful eBusiness project to integrate our customers, banking institutions, and third- party warehouses to our enterprise-systems. Mohawk will continue to partner with Crossroads RMC to leverage information technologies, to maintain a competitive edge and to remain the largest manufacturer of premium printing, writing and imaging papers in the country."


    Mohawk Fine PapersDirector, Business Process Management & Information Technology





  • Sandvik Logo

    "Crossroads RMC supported us in our corporate pursuit of “Excellence of Finance”. They helped us reduced the mundane day-to-day tedious functions in Finance by building automated reconciliations and interfaces that allow us to provide our financial statements to our shareholders in much less time on a monthly basis."


    Sandvik Materials TechnologyCIO SMT Americas