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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Are You Running Your IT Department, or is IT Running You?

Crossroads RMC 0 1217 Article rating: 5.0

It's hard to efficiently manage your ERP system and support the users who rely on it every day when you are spending all your time running your manufacturing business. We get it and want you to know you are not alone. 

Are you able to answer any of these questions?

  1. How much available disk space is there on my ERP system box?
  2. What happens when users encounter an error in the ERP system?
  3. How are new employees being brought up to speed on ERP functionality?
  4. What needs to be done to ensure optimal performance of our ERP system?

If you don’t know all the answers that's because it's not easy to be the ERP guru of a company AND successfully stay on top of everything that is necessary to keep your business systems running efficiently and effectively. So, this begs the question…why do it? ....

Don't laugh - the average lifespan of an ERP system is 7-10 years

Crossroads RMC 0 2132 Article rating: 5.0

Don’t laugh! I know, I know…many of our customers say that after 7-10 years they are finally settling in after the implementation! We have seen many a customer stretch out the lifespan of their ERP system to 20+ years. That sounds great for the company’s bank account, but is it good for the business?

An outdated ERP system hurts your business in many ways, not just with slow performance. The best-of-breed functionality is now 2 decades old, and obsolete technology can't leverage newer technology. Lack of integration leads to siloed data that hurts communication and your internal teams feel the pain, and your customers are noticing. Poor visibility into your operations makes it nearly impossible to achieve industry-based regulatory compliance and meet financial auditing requirements. Not to mention the sheer size of Big Data that is being collected today vs. 2 decades ago or the fact that your vendor is no longer supporting your ERP version.

Let’s scrap it all and start over!...

Top 10 Things You Might Not Know About Crossroads RMC

Crossroads RMC 0 2815 Article rating: 5.0
  1. Crossroads RMC has been in business since 1984 & has been an  partner since 1991. 
     
  2. Crossroads RMC offers functional & technical training on all versions of Infor LX, BPCS, Infor LN, and Baan and will completely tailor the training to your specific needs. 
     
  3. Many of our consultants are 🎵 musically inclined, so you might have the added benefit of some entertainment while your ERP problems are being solved!
     
  4. Our consultants have expert level functional & technical knowledge of every version of Infor LN & Baan from Triton 2.X through LN 10.7., and Infor LX & BPCS from BPCS 3.0 to LX 8.4!  💡
     
  5. Crossroads RMC is a value-added reseller of data collection equipment (mobile computers, printers, RFID equipment, and more).
     
  6. Our headquarters are just outside of Chicago, but for some silly reason, our East Coast staff thinks they have the best pizza.🍕
     
  7. Our integration specialists have developed close to 50 different integrations to Infor LN, Baan, Infor LX & BPCS.
     
  8. Crossroads RMC offers 24 X 7 support to all of our customers. 💪
     
  9. Our technical consultants have developed many Infor ERP software add-on solutions like MES, Data Collection, an Analytics Dashboard, FedEx / UPS integration, and more that are used by thousands of Infor users every day.
     
  10. We’ve been publishing Infor LN, Infor LX, BPCS, and Baan tips & tricks since February 2010, and most are still available on our website, with new ones being added every other week!

Reports Vs. Dashboards – What do they offer and which do I need?

Kathy Barthelt 0 3039 Article rating: 5.0

Companies are collecting oceans of data, and struggle with transforming it into usable information. Most businesses focus on two methods of sharing data - the report and the dashboard. While these two terms mean many things to many people, it is important to understand what these terms mean and how the report and dashboard have similar features but they are not the same thing.  

What is a Report?

A report is meant to be used to gather detailed intelligence on the operations within an organization, thus a report can be either very broadly covering a wide scope of related information, or narrowly focusing on details of a single item, purpose, or event. All of this information, while presented in a report, is meant to be a snapshot in time.

Quite often, a report is built within the ERP system itself and often is constrained by the graphical and user limitations within the ERP. More often than not, large amounts of data are exported to Excel where added features allow for better manipulation of the data to a format that is digestible by users. Regardless, the data is only valid for that moment and time.

What is a Dashboard?

A dashboard is a graphical interface that provides at-a-glance views revolving around answering a central question. For example, an executive may ask you for up-to-the-minute details on "how the business is doing?". The answer to that question is as complex as the organizational structure of the company, but it is probably very simply measured with approximately 10 metrics. Those 10 metrics can likely be analyzed in chart form, and can and should be combined into one chart when the numbers are relatable or are on a similar scale. All these things should be considered when building a dashboard.

Dashboards, similar to the one in your vehicle, display critical data. Imagine driving down the road and having to push a bunch of buttons to find out how much fuel you have left, or having to pull over and pop the hood to check the oil pressure. It would be dangerous and a waste of your precious time. Your car's control panel or dashboard displays the most crucial information in an easy-to-use, graphical way.

How do Reports and Dashboards differ?

Are ERP System Blockages Thwarting Your Progress?

Kathy Barthelt 0 2673 Article rating: 5.0

After a week of blocking the Suez Canal, the now-famous cargo ship, Ever Given has been freed from the 27,000 cubic meters of sand and mud that were surrounding the ship. Supply chains are flowing again. I for one am very glad to hear that the ship has been freed since coffee, toilet paper and a whole host of other items were being held up! In all seriousness, it was and is a crisis that will have ripple effects on the global economy.

As I often do, I started to relate this crisis to the world of ERP that we live in. Although we are not responsible for dealing with a situation like what happened in the Suez Canal, we all deal with problems in our jobs every day. Some of these problems are small, and some are not so small. Some problems are caused by human error, some by prevailing winds that blow us in a particular direction, and some by circumstances out of our control. It is what we do about the problems we encounter that make all the difference. We could bury our heads and hope the problems somehow go away on their own, or we can take action and do something to bring about the change necessary to get past the blockage.

I see “blockages” every day in working with my customers. Sometimes it is a lack of understanding of best practices in a given department, or a reliance on tribal knowledge that determines how and why something is done in the system, or inefficient manual processes destroying a company’s efficiency, or hundreds (or thousands) of customizations standing in the way of an upgrade, or employees labeling an ERP system as “no longer a fit” when their company is only using 10% of the available functionality in the system.

So, maybe today we could focus on what it would take to remove the “blockage” that we have in our way. What benefits could we realize if we worked together to bring about incremental change? Could we actually get that upgrade done? Could we start operating based on industry-leading best practices? Could we increase our market share? Could we decrease our costs and boost our revenue? All of this is possible.

Contact me today so that we can begin to work together to solve the problems that stand in the way of your progress.

solutions@crossroadsrmc.com or 800.762.2077

Stop viewing an ERP system review as your personal report card

It's a no-judgment-review - we promise!

Kathy Barthelt 0 3587 Article rating: 5.0

report card C minusWe all remember our school days and the nervousness that we felt when it came time to get our grades. Even if we were doing well, we were still nervous. Sometimes we experienced that same nervousness when it came time for a performance review in our job. Nervousness…sometimes dread…knowing that our performance maybe was not what we wanted it to be, or others expected it to be. 

Somehow I think the feelings that we felt in our past often find ways to creep into our present. I have seen this recently when I suggested an ERP system review to one of our customers. They immediately became flustered and thought about every possible problem that they knew existed within the software and how they were currently using it.

An ERP system review or more specifically a Utilization Review is NOT a personal report card, or performance review showing how well a particular individual does his/her job, nor is it an attack on the team that implemented the software. 

An ERP Utilization Review will:

It’s NOT All About the Money, Money, Money… Motivating Employees in the New Year!

Kathy Barthelt 0 17959 Article rating: 5.0

Have you ever thought about what really motivates your employees?

It’s not about the almighty dollar, you know. Ok, ok…..money doesn’t hurt, but money alone doesn’t keep most people in their jobs. You actually need to motivate your employees to keep them showing up, mentally, and physically. Employees that don’t feel motivated are probably underperforming, and that means you’re losing money.

Ask yourself these questions about your employees:

  • Are they happy…..YES….HAPPY! Do they enjoy coming to work every day?
  • Do they feel challenged, or do they feel demeaned?
  • Are they sinking, or are they swimming?
  • Do they have the right tools in their arsenal to battle the giants?
  • Where’s the reward?

Happiness - I’ve worked with manufacturers for almost 20 years now...

How to Survive Your “Go-To” Guy Getting Hit By a Bus

Kathy Barthelt 0 38136 Article rating: 5.0

Have you ever wondered what you would do if that guy you depend upon – your “go-to”, your right-arm is suddenly gone?

Let’s call your franchise player “Steve”. He’s your shipping/receiving supervisor, or your warehouse guy, or your top engineer, or (gulp) the guy who works in the office who has been with you for 35 years and just knows EVERYTHING about EVERYTHING.

What happens when Steve gets hit by a bus, or decides that warm sandy beaches are calling his name, and he just doesn’t want to work anymore?

Are you prepared for his departure? Is your business prepared? For many manufacturing companies, that answer would be “NO”.

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Tips:  LX | BPCS | M3

The Infor Development Framework (IDF) re-architects the way a user interacts with the application, providing an efficient, task-oriented process to view application information that is contained within Infor LX. IDF enables users to configure their view of the application data without modifying the core application and its supportability.

The examples below describe how users can configure their display of data and maximize overall productivity:

  • Arrange application information into multiple groupings and sequences that make sense for the job.
  • Filter or hide records to show only the information that applies to the job or task that the user is performing.
  • Customize the information for an individual user, a group of users, or all users.

Infor’s Intelligent Open Network (ION) technology easily integrates Infor ERPs and third-party enterprise systems. ION is an advanced middleware cloud platform that provides the flexibility you need to make the most complex web of enterprise systems work together on-premise, in the cloud, or both. ION’s long-term sustainability will optimize your ROI, and with ION, one application can be upgraded, replaced, or even fail without taking the entire network down.

Benefits:

  • Faster integration and upgrade times
  • Access to real-time information
  • Reduced burden on IT
  • Immediate access to business services like reporting and mobility

For older BPCS installations that don’t use ION, Crossroads RMC has the expertise to build powerful adapters to allow your specific BPCS version to communicate and exchange information with virtually any sub-system that can import/export data.
 

Infor ION Intro Video (2:11)

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Tips: LN | Baan

Transactions to be mapped - In the mapping scheme, you must define the ledger mapping and the dimension mapping for these types of transactions:

  1. Financial integration transactions resulting from logistic events in Operations Management.
  2. General Ledger transactions.
  3. Procurement card transactions in Accounts Payable.


In addition, to support dimension accounting...

As crazy as it sounds, we’re about to enter the 4th Quarter of 2021. How are you doing on your 2021 goals? Planning for 2022 projects? Maybe it's time to get more out of your Infor ERP system.

TIME TO UPGRADE or NOT?

Is an upgrade to the latest version of Infor LN the goal for 2022? If so, Crossroads RMC brings 35+ years of industry experience to the table to ensure that your upgrade achieves the results you’re looking for and does so on time and on budget. Our goal is to delight your users and maximize the efficiencies that your business can gain from implementing best-of-breed business practices.

Crossroads RMC's team of expert consultants will...

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