Baan Training Your Way

All of our training and workshops are based on best practices gained through real-life practical experience and brought to you by consultants with 30+ years of manufacturing ERP experience. Our consultants expertise offer flexible training and workshops that are tailored to fit your unique business needs. All sessions can be impromptu, or scheduled with flexible dates, times and location of your choice. Our consultants excel in training all skill levels, one-on-one and customizing Infor's Campus e-learning courses to fit your specific business needs.

We specialize in training in these areas:

• Financial Integrations

• AR/AP

• Cash Management

• Supply Chain Management

• Manufacturing

• Sales

• Product Configurator

• Service

• QMS

• Planning

• System Administration/Tools

• Report Design

• Webtop Navigation

• EDI

• Baan Programming

Contact Us

• 
  

  "Crossroads RMC has been one of those rare discoveries. Competent people that care that they do a good job and have a good way of communicating without being demeaning. We hope to have Crossroads RMC on our backup team for years to come."

  
  

  Nidec Avtron ManufacturingDirector of QA & MIS

  
  




• 
  

  "We are very happy with the results and by all accounts the project is a success. Crossroads RMC continues to deliver extremely knowledgeable consultants and project management. We simply wouldn't have made it without them. It continues to be a pleasure working with Crossroads RMC."

  
  

  Brandt Agricultural Products LtdIS Manager

  
  




• 

  "Crossroads RMC was instrumental in assisting us with upgrading our LN system from 10.2 to 10.6. We had a few security obstacles that we had to work around and a short time frame in which to complete the project, but Crossroad was quick to resolved the issues to get the new system online. They were integral part of our success."

  HunterDouglasIT Specialist




• 

  "FSB North America Inc. had a desperate need for inventory control capabilities in conjunction with our Infor ERP LN deployment. Crossroads RMC not only had a solution, but also a deployment process that was simple, patient and knowledgeable. We are extremely happy with the Crossroads RMC Data Collection solution (Web Collect) and have seen our efficiency increase significantly. Crossroads RMC completed the project on time and on budget. We are happy to have chosen them for this project."

  FSB North America Inc.Warehouse Operations & IT Manager




• 
  

  "Improving the efficiency of all our operations is key to our ongoing success. Crossroads RMC’s Data Collection solution clearly can help us on an ongoing basis, and it offers immediate improvement and a foundation we can continue to build on."

  RHI MagnesitaIT Manager




• 
  

  "The recent BPCS work completed by Crossroads RMC was the most satisfying consulting project I have been involved with over my 20 year career, some of that having been a consultant myself. Hugh Carty and Luis Diaz are both very competent and efficient technically but also, importantly, respectful and courteous to all employees with whom they worked. They are what a consultant should be. Should the need arise again we will certainly hope to obtain their services."

  
  

  Central Wire IndustriesIT Director




• 
  

  "Crossroads RMC has a highly responsive Director of their IBM i Group in Frank Petrasio. During our implementation of Infor’s ERP LX, we needed additional assistance beyond what Infor could directly provide. Another consultant that I trusted and respected suggested that I contact Frank. The short version of the story is “I did and I’m pleased with the results”. I used resources recommended and assigned by Frank who were both 3rd party and direct employees in the areas of EDI, OLM, Finance, and general programming during our conversion and go-live. Post go-live, I was searching for assistance with the possibility of implementing the ECC (Engineering Change Control) module of LX. I again reached out to Frank for a resource and had the opportunity to work with a consultant who knew more about ECC than anybody else I could find from any company. Overall, I would say that my experience with Frank, his company and their resources could be summed up like this: “I found a Director who understands responsiveness, works diligently to provide quality resources, met some amazing consultants and got some amazing results.” If you have need of IBM i services, contact Crossroads RMC and speak with Frank Petrasio. I believe you’ll be as happy as I have been."

  
  

  Peterson Manufacturing Company Corporate Director of IT




• 
  

  "We sought out Crossroads RMC to be our main source of service on our aging ERP system that is becoming more difficult to maintain internally. Every task, request and email has been answered with accuracy and professionalism. We look forward to continuing our relationship with Crossroads RMC and consider them a valuable partner to our support team."

  Western Industries Plastics Products LLCIT Manager




• 
  

  "Our upgrade from BPCS 6.1 to LX 8.3 was greatly aided by Crossroads RMC. Their extensive knowledge of the financial system was a saving grace for us since we had a system that was setup over 15 years ago by people no longer in the company. The patience and professionalism of Hugh Carty made the transition much less complicated and frustrating. There is no doubt in my mind that it would have taken a much longer period and a substantially more painful path if it was not for Crossroads RMC bending over backwards to accommodate our processes and time constraints. Crossroads RMC was also able to help us with AS400 technical training, MRP production system design and pricing using Promotions and Deals. This large swath of knowledge was very helpful in management discussions. Thanks to the Crossroads RMC team and in particular Hugh Carty, Yupo was able to bring this implementation under budget and on time."

  
  

  Yupo Corporation USAIT Manager




• 
  

  "Crossroads RMC has been a valued and trusted technology partner for a decade. The Crossroads RMC consulting and technical teams have enabled Mohawk to achieve the maximum benefits of our BPCS enterprise resource planning implementation. Crossroads RMC is responsive to all of our consulting and technical requirements ranging from daily operational issues to large-scale systems integration projects. Recently, Crossroads RMC supported the design and implementation of a highly successful eBusiness project to integrate our customers, banking institutions, and third- party warehouses to our enterprise-systems. Mohawk will continue to partner with Crossroads RMC to leverage information technologies, to maintain a competitive edge and to remain the largest manufacturer of premium printing, writing and imaging papers in the country."

  Mohawk Fine PapersDirector, Business Process Management & Information Technology




• 
  

  "Crossroads RMC supported us in our corporate pursuit of “Excellence of Finance”. They helped us reduced the mundane day-to-day tedious functions in Finance by building automated reconciliations and interfaces that allow us to provide our financial statements to our shareholders in much less time on a monthly basis."

  
  

  Sandvik Materials TechnologyCIO SMT Americas




• 
  

  "Regarding ION development work / interface to EAM. Tim Baker completed every task in a timely manner and was very easy to work with. I feel the value of Tim’s work is exceptional and I would recommend his services to any company that is looking for a competent project developer / coder. I truly believe that Tim’s skill set is one of the best values for the dollar of any consultant I have worked with on any Infor product. Thanks and I look forward to future projects with Crossroads RMC."

  
  

  Yupo Corporation USAIT Manager