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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

Crossroads Connections

Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Crossroads RMC's support team is friendly, well trained, experienced, and committed to resolving your support & technical issues as quickly & effectively as possible.

Crossroads RMC 0 227 Article rating: 5.0

How good would you feel if you knew that 30+ years of ERP manufacturing experience was on the other end of the phone when you placed a support call?

That’s what our customers get when they call Crossroads RMC for help.

Crossroads RMC offers a number of services to help you make the most of your Infor ERP investment, regardless of the version of Infor LX, BPCS, Infor LN, Baan, or Infor M3, you are running. Our support team is friendly, well trained, experienced, and committed to resolving your support and technical issues as quickly and effectively as possible. To ensure all your support needs are met, we offer several different methods:

  • TELEPHONE SUPPORT:
    Our phones are answered by live representatives to ensure that you receive prompt, personal, and efficient assistance. These services are available Monday through Friday 8:30 am to 5:00 pm ET. We also offer standby support and after-hour support when requested.
  • ONLINE SUPPORT:
    Online support is available by logging onto your system using a remote connection. With a live connection, our consultants are able to view your system and troubleshoot issues in real-time.
  • REMOTE & ON-SITE CONSULTING:
    Consulting is an excellent option if more in-depth service, training, or troubleshooting is needed. End-User training or group custom training on new features and solutions is also handled effectively using this method of support.
  • BUSINESS ASSESSMENTS:
    Experienced Crossroads RMC Consultants will compare your existing business processes with your existing software and put together a detailed report of their findings. This includes recommendations for improving the day-to-day running of your business while getting the maximum benefit from your software. This also ensures that you are up to date with any features and technologies without adding disruption to your business.

Learn more about our support services>

Infor LN & Baan Tip: Performance Standard Cost

by Infor

Kathy Barthelt 0 368 Article rating: 5.0

Everything you ever wanted to know about Calculating Standard Cost and Actualizing Standard Cost / Revaluing Inventory (ticpr2210m000 | ticpr2220m000)

Calculating standard cost and re-valuing inventory are important capabilities within your Infor ERP system for a variety of reasons. Sometimes these sessions experience performance issues. Here is a brand new PowerPoint released by Infor to discuss both the functional and technical side of these sessions. Get every last what, where, why, and how answered so that you can improve how these sessions run on your system.

Download Infor PowerPoint>

Beyond the Four Walls—Achieving Upstream and Downstream Inventory Visibility

Infor LX | BPCS | Infor LN | Baan | Infor M3

Crossroads RMC 0 334 Article rating: 5.0

When an enterprise has many suppliers, dealers/distributors, and customers spread out across the globe, it becomes important that it gains better visibility into inventory outside of its direct ownership and control, on both the supply and demand side. On the supply side, the company has outstanding POs and needs reliable estimates of when those will ship, as well as early indications whenever there will be delays in shipment. Once shipped, updates on the estimated time of arrival (ETA) are important, particularly when there are delays.

This external visibility is even more important during times of disruption. Early visibility into disruptions in supply or rapid changes in demand is key to providing the intelligence to drive agility. By responding earlier, faster, and with more accurate intelligence, a company has more options, makes smarter decisions, and avoids catastrophes.

How do you get that visibility? Here are some options…

And Then There Were None - Short Staffed?

Infor LX | BPCS | Infor LN | Baan | Infor M3

Crossroads RMC 0 611 Article rating: 5.0

So, you implemented your Infor ERP system 5, 10, 15, 20+ years ago, and now there are only a handful of people left from that implementation. Since most of the how and why walked out the door, how much longer can you get by on “tribal knowledge”?  

What’s the best way to proceed? Consider retraining your staff.

Crossroads RMC's consultants have had great success delivering highly impactful, focused training that shows an immediate benefit. Contact us to discuss how we can develop a training plan that is right for your business.

Infor LN & Baan Tip: Latest Porting Set – All Versions of Infor LN & Baan

Kathy Barthelt 0 832 Article rating: 5.0

Are you on the latest porting set for your version of Infor LN or Baan? Check here to be sure:

VERSIONS: Infor LN, Infor Baan ERP 5.0c, Infor Baan IVc4

LAST MODIFIED ON:
13th Jan, 2021: Updated with 9.3i porting set, see KB 2176336 for this version. Available from LN CE release 2021.01
9th Oct, 2020: Updated with 9.3h porting set, see KB 2158949 for this version. Available from LN CE release 2020.10
9th July, 2020: Updated with 9.3g porting set, see KB 2142625 for this version. Available from LN CE release 2020.07
10th April, 2020....

Infor LX & BPCS Tip: Special Functions

George Moroses 0 552 Article rating: 5.0

Use F14 from a menu to display the Special Functions screen, SYS50007.
From this pop-up screen you can access the following menu options:

  • JCDA Maintenance (SYS010D)
  • Display Output Queue
  • Display User Output
  • Send Messages
  • Display Messages
  • Display Job Log
  • Display Submitted Jobs
  • Display Remembered Keys
  • Menu Maintenance (SYS147)
  • Menu Print (SYS148)

This menu is only available from the character0based user interface. Infor Webtop users can access programs from the Quick Launch Menu.

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Tips:  LX | BPCS | M3

The Credit Card Data Area program, SYS045D, enables you to create and maintain a configuration file that provides a gateway to a third-party payment application. The information you set up with this program is required to allow Infor LX to communicate with the credit card processing application that passes credit card payment information between Infor LX and the credit card providers.

Access: SYS menu

  • Use the Credit Card Data Area screen, SYS045D-01, to...

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Tips: LN | Baan

Customer Defined fields are fields that can be added to tables, screens, reports, and BODs. Validation and calculation logic can be defined around those fields. This gives you great added capability and flexibility… however, are you aware of the limitations of using CDFs?

  • You cannot define customer-defined fields for tables within Tools (the tl and tt packages).
  • External integrations.....

To clear out the balances of outstanding invoices that will be added into new companies or moved into new companies, credit notes could be created for them and have them linked to all the invoices of one customer/supplier. 

Another option is to...

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