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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

We're excited to unveil our revamped Ongoing BPCS/LX Technical Support Agreement

George Moroses 0 384 Article rating: 5.0

We're excited to unveil our revamped Ongoing BPCS/LX Technical Support Agreement, as Crossroads undergoes a strategic overhaul of our support agreement structures tailored to different job descriptions. This enhanced offering empowers our clients with the opportunity to seamlessly maintain product-level support (BPCS/LX – RPG) and development assistance while enjoying significant cost savings compared to traditional time and material arrangements. We aim to make technical support more accessible and customizable to meet varying budgetary needs.

Key Features of the Technical Support Agreement:

  • Flexible Hours: Tailored to your specific needs, we'll collaborate with you to determine a fixed number of hours per week that best aligns with your requirements.

  • Duration Options: Choose from flexible prepaid agreement durations of 3, 6, 9, or 12 months.

  • Remote Accessibility: Our support services are primarily remote, but onsite assistance can also be discussed and arranged during the project kickoff phase, ensuring comprehensive support regardless of location.

  • Expertise Spectrum: Our dedicated BPCS/LX technical resources boast a comprehensive skill set, including proficiency in RPG, thorough documentation practices, design capabilities, familiarity with IBMi system foundations, job scheduling expertise, SQL proficiency, CL development capabilities, and more.

  • Scope Clarification: While our agreement primarily focuses on technical support and development assistance, application support falls outside the defined scope and can be considered separately upon request.

This innovative approach to technical support is designed to streamline your operations, enhance system reliability, and empower your team to maximize the full potential of your BPCS/LX environment. Let's embark on this journey together, customizing support solutions that precisely align with your business objectives and budgetary constraints.

Request a phone consultation or Learn More

Introducing VJES (Visual Job Execution Software)

Kathy Barthelt 0 373 Article rating: 5.0

You would be hard-pressed to completely miss the stories in the news recently about quality issues in manufacturing. The crux of the issue has been a complete focus on production and a lack of focus on quality. Yes, it is a wonderful thing to get the goods out the door, but when you’re sacrificing quality, what good is it really?

There are specifications for production for a reason. Engineering exists for a reason. If products are not built according to exact design specifications, scrap is likely to go up, rework goes up, customer returns and/or service requests go up, and customer satisfaction and overall customer confidence in your product plummets.

Is all of that worth it to get the good out the door in the shortest amount of time possible?

Every manufacturer relies on a few core measurements to manage their operations. Measurements like efficiency, productivity, capacity, labor and equipment utilization are used by manufacturers across the globe to benchmark performance and assess the effectiveness of processes.

Quality needs to be part of that mix. Because measurements like efficiency and productivity don’t necessarily mean high quality, incorporating ways to ensure quality from the start can help to eliminate waste and rework.

Manufacturing quality is achieved through quality control using documented, repeatable, and measurable processes.

What if you could incorporate quality control in every operation, at every work center to not only ensure high-quality finished goods but also simultaneously train high-quality operators?

Introducing Crossroads’ ERP independent solution, VJES (Visual Job Execution Software)...

Infor LN & Baan Tip: Performance improvement by setting the First Free Number Cache (tcmcs0651m000)

Kathy Barthelt 0 794 Article rating: 5.0

Many transactions in all kinds of modules use order numbers or serial numbers. These order numbers are most often automatically generated. In the Number Groups (tcmcs0151m000) session you can define groups of order numbers used for dedicated areas. A Number Group is a group of the first free number series that you can assign to a specific use. All the numbers that Infor LN generates in the number groups that are dedicated to the same purpose are unique.

All the first free numbers are stored in the table tcmcs050.

As many different processes can request a free number from the number groups, we often see delays in the performance, due to locking on the first free number records. This locking issue can have a severe impact on the performance of huge batch-type transactions, but also on the performance perceived by individual users in many areas in LN.

For example:

Infor LX & BPCS Tip: Automated Approach to Your Cash Application Process with ARP

George Moroses 0 455 Article rating: 5.0

Advanced Remittance Processing, ARP, provides an automated approach to your cash application process. ARP works together with Accounts Receivable to save valuable time and resources by automatically applying incoming payments to open receivables during daily batch processing. You can easily and efficiently resolve unapplied remittances online.

Advanced Remittance Processing (ARP) is an automatic cash application process that allows you to perform the following functions:

Revamp Your Productivity: Discover Crossroads RMC's Ultimate Solution

Crossroads RMC 0 907 Article rating: 5.0

In the dynamic landscape of life hacks and evolving routines, finding new ways to enhance productivity is always on our agenda.

Enter Crossroads RMC – your secret weapon for multiplying productivity effortlessly! Imagine elevating your team's output by integrating just ONE additional member, available on-demand. What sets this apart is the convenience of access—our specialists are ready to assist you 24/7, even during weekends and holidays.

Introducing Tailored Support Services by Crossroads RMC:

  • Access to functional and technical support around the clock, with or without a support plan.
  • In-depth expertise as an Infor Partner across all Infor LN / Baan and Infor LX / BPCS versions.
  • Centralized, dedicated support ensuring quick response times and thorough follow-up.
  • Varied communication channels including phone, text, email, online portals, Microsoft Teams, web meetings, and in-person visits.
  • Transparent monthly reports to monitor service utilization.
  • Comprehensive ERP disaster recovery solutions.
  • Specialized ION support.


Kickstart with a complimentary 1-hour consultation to explore our customizable support plans. These plans are crafted to simplify case logging, usage tracking, meeting scheduling, live chatting, Infor resource reviews, and much more...

Infor LX / BPCS & Infor LN / Baan Tip: A New Wave of Cyber Attacks: Five Actions to Take Now

IndustryWeek 3/7/2024

Crossroads RMC 0 1013 Article rating: 5.0

In the ever-evolving landscape of manufacturing, cyber threats have become a formidable challenge, with a notable spike in ransomware attacks catching many off guard. These sophisticated attacks deploy tactics that are often new and bewildering to manufacturers, pushing the boundaries of what we thought we knew about cybersecurity in the industry. Let's dive into how these advanced threats are reshaping our approach to digital defense in manufacturing.

https://www.industryweek.com/technology-and-iiot/cybersecurity/article/21284176/a-new-wave-of-cyber-attacks-five-actions-to-take-now

Streamline Your Audit Process: How Crossroads RMC and Avalara Ensure Compliance and Confidence

Crossroads RMC 0 1335 Article rating: 5.0

Be Audit Ready with Crossroads RMC and Avalara

Managing reports and preparing for audits can be incredibly time-consuming and laborious. It involves extracting data from multiple sources, consolidating information, and rectifying any discrepancies. These tasks often drain resources away from revenue-generating activities.

Fortunately, Avalara offers a comprehensive solution with robust reporting capabilities, drastically reducing the time required for these processes from weeks or months to mere minutes...

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Tips:  LX | BPCS | M3

Orders that are on credit hold, customer hold, user hold, margin hold, credit card hold or pricing hold cannot be selected for Pick Release or Pick Confirm. The ORD952B, Orders Not Selected Report, can be requested at Pick Release or Pick Confirm to list any order that would normally qualify for selection, but has been excluded for other reasons, and to print that reason. ORD952B has been modified to validate the hold status of the original customer order, and to print a reference to the original customer order along with the reason.

Enterprise General Ledger (EGL) provides audit attributes to track journal entry changes and approvals.

To implement this enhancement, you can request and apply MR 81026.

This enhancement provides audit attributes for the last maintained user, date, time, and approval user, and date, and time on the Financial Journal Entry and Financial Journal Entry Lines. This audit function provides visibility to who and when the journal was last maintained and to who and when the journal was approved.

The programs or areas impacted include:

  • Financial Event
  • Financial Journal Entry
  • Financial Journal Entry Line
  • Financial Journal Entry Detail Line
  • Post Multiple Events
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Tips: LN | Baan

Don't laugh - the average lifespan of an ERP system is 7-10 years

Don't laugh - the average lifespan of an ERP system is 7-10 years

Don’t laugh! I know, I know…many of our customers say that after 7-10 years they are finally settling in after the implementation! We have seen many a customer stretch out the lifespan of their ERP system to 20+ years. That sounds great for the company’s bank account, but is it good for the business?

An outdated ERP system hurts your business in many ways, not just with slow performance. The best-of-breed functionality is now 2 decades old, and obsolete technology can't leverage newer technology. Lack of integration leads to siloed data that hurts communication and your internal teams feel the pain, and your customers are noticing. Poor visibility into your operations makes it nearly impossible to achieve industry-based regulatory compliance and meet financial auditing requirements. Not to mention the sheer size of Big Data that is being collected today vs. 2 decades ago or the fact that your vendor is no longer supporting your ERP version.

Let’s scrap it all and start over!

Is it that black and white though? There is an ocean between “do nothing” and “replace everything”. Taking incremental steps can give your organization a tremendous amount of benefit without the tremendous price tag that often goes with ERP replacement, but you need to be willing to take the first step. Maybe there is a manufacturing ERP add-on that you know would provide tremendous benefit and improve overall efficiency, or a web portal that you log in to that allows you to communicate with your suppliers, but it has no tie to your purchase orders, or maybe your team would benefit from a review of industry best practices and how that compares to how your ERP system is currently being used. Or at the very least you need to know if your ERP system is still meeting the organization’s needs.

Success will never be a big step in the future. Success is a small step taken just now.” – Jonatan Martensson

Crossroads RMC specializes in helping manufacturers maximize the benefit of “the small step”.  Not sure how Crossroads RMC can optimize your business?

Our Infor ERP Services can optimize your business with the following initiatives and many more:

Infor LX (ERP LX) Services>
Infor LN (ERP LN) Services>
BPCS Services>
Baan Services>

It's time to take the first step today!
800-762-2077  |  solutions@crossroadsrmc.com

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