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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Elevate Your Team's Output with Expert LN & Baan Help Desk Services

Kathy Barthelt 0 10588 Article rating: 5.0

In today’s fast-paced business environment, maintaining an efficient and responsive ERP system is crucial for success. However, managing ERP support internally can be resource-intensive and distract from your core business objectives. That’s where Crossroads RMC comes in. With our on-demand ERP Expert Help Desk Service, your organization can enhance efficiency, boost customer satisfaction, and allow your team to focus on key business goals.

Key Advantages

  • Round-the-Clock Support: Access functional and technical support 24/7, 365 days a year—even on weekends and holidays!
  • In-depth Expertise: As an Infor Partner, we offer extensive knowledge across all Infor LN & Baan versions, ensuring you get the best possible support.
  • Multiple Communication Channels: Reach out via phone, text, email, online portals, Microsoft Teams, web meetings, or in-person visits.
  • Transparent Monitoring: Receive transparent monthly reports to keep track of service utilization.
  • Disaster Recovery Solutions: Benefit from comprehensive ERP disaster recovery solutions tailored to safeguard your operations.
  • Specialized ION Support: Get expert assistance with your ION workflows for seamless integration and management.

Why Crossroads RMC - Partnering for Success

  • Cost Savings: Outsourcing your ERP Help Desk with Crossroads RMC can significantly reduce the overhead costs associated with supporting and maintaining your ERP system.

ERP LX / BPCS Expert Help Desk Service

George Moroses 0 11588 Article rating: 5.0

Crossroads RMC has fine-tuned our Technical Help Desk Service to meet specific job requirements. Our service delivers product-level support and development assistance with significant cost savings compared to traditional models. Our Help Desk is a tailored service that provides a dedicated ERP LX/BPCS technical resource ensuring our support precisely aligns with your needs for a more efficient and effective solution. 

Key Features:

  • Flexible Hours: Tailored to fit your budget and requirements.
  • Duration Options: Choose from 3, 6, 9, or 12-month agreements.
  • Remote Accessibility: Primarily remote support with on-site options for comprehensive assistance.
  • Expertise Spectrum: Includes RPG proficiency, robust documentation, design skills, IBMi system knowledge, job scheduling, SQL expertise, CL development, and more.
  • Scope: Focuses on technical support and development, with application support available upon request.


What's NEXT together.
Embrace a streamlined, reliable, and empowered LX/BPCS environment that
aligns our solutions with your business goals and budgetary needs.

Request a consultation  |  800.762.2077

Infor LX / BPCS Tip: Navigate New Tariffs with Infor ERP LX & Expert Guidance

George Moroses 0 20078 Article rating: 5.0

In light of the recent tariffs on imports from Canada, Mexico, and China, effective April 2, 2025, adapting your business operations is crucial to your success. Infor ERP LX offers robust solutions for managing these new trade regulations through its advanced tariff processing functionalities. This system ensures accurate duty calculations and compliance with the latest regulations, helping you streamline operations and maintain competitiveness.

For specialized support and to optimize your ERP system, partner with Crossroads RMC. Our expertise in ERP LX will help you navigate these changes efficiently.

Learn how Infor ERP LX and Crossroads RMC can support your business in these evolving times.

Infor LN & Baan Tips & Tricks for TECHNOLOGY: Archiving Concept

Kathy Barthelt 0 56805 Article rating: 5.0

Companies are developing procedures for entering data into an ERP system and for archiving manuals, drawings, specs, and other hard-copy documents. However, in many cases there is no defined procedures to store historical electronic data. Archiving electronic data should be an integral part of your business processes. 

Generally, archiving is the process of moving historical data from the operational environment to a special archive environment. At home, you might move old bank statements from a closet in your study to a box in the attic. At the office, you might store old hard copies of purchase orders in a room far from your own desk. Just because you no longer need the information in your daily work, does not mean you can dispose of the information. In terms of electronic data in your ERP system, archiving means moving historic data from the operational company to a special archive company; in that way, the historic data will be out of your way and safely stored. To free up disk space on your machine after you have archived the data, you can also move the historic data to an external medium.

Archiving strategy:

Infor LN & Baan Tips & Tricks for OPERATIONS: Blocking or Unblocking Warehouses

Kathy Barthelt 0 16656 Article rating: 5.0

You can block a warehouse for inbound procedures, outbound procedures, or both. For example, you can block inbound and outbound procedures for a warehouse if the warehouse must be closed temporarily for inspection.

You can impose these types of blockings:

  • Full block: Full block on warehousing procedures.

  • Interactive block: Override blocking allowed except blocks on confirm shipment or confirm receipt.

If you impose a full block on inbound procedures...

Infor LN & Baan Tips & Tricks for FINANCE: Interest Invoices

Kathy Barthelt 0 25597 Article rating: 5.0

You can generate interest invoices for paid invoices, partially paid invoices, and unpaid invoices. In addition, after you generate and send an interest invoice, you can generate a subsequent interest invoice for the next period.

Setting up interest invoicing: You can set up interest invoicing in Accounts Receivable and the General Ledger.
To set up interest invoicing, use these sessions:

  • Invoice-to Business Partner (tccom4112s000)

For invoice-to business partners...

Infor LX/BPCS Tips & Tricks for FINANCE: Creating Configurable Macros (CEA)

George Moroses 0 16629 Article rating: 5.0

You can create new macros in the Infor LX Configurable Enterprise Financials CEA107. 

On the Macro Definition window, you define the source file and the field in which you perform an arithmetic or special operation. For example, you can create a macro to accrue sales commission based on revenue. Your source file and field are the Invoice Line History (SIL) file and the G/L revenue (ILREV) field. 

Select Functions to access the Macro Functions window, on which you define the arithmetic, character, or special operation to process against the defined source field. In the previous example of accrued sales commission, you enter an arithmetic operation of multiply (*) and an operand value for the percentage, such as 0.05 for five percent. 

Note:  Previously created user defined macros will have to be updated to include any expanded field sizes in V84. 

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Kathy Barthelt

Infor LN & Baan Manufacturing Tip: Performance Problems in Generate Order Planning (cprrp1210m000)

When the Generate Order Planning (cprrp1210m000) session is run it can take minutes to days to finish the process.

The performance of this session depends on many settings, like the number of plan items, the number of orders, but it also depends on hardware and database setup.

Here are some guidelines on how performance can be improved.

  • Be sure you are always on the latest solutions with the planning sessions. We are constantly improving the software to gain more speed in the Enterprise Planning (EP) sessions.
  • The number of planned items is critical. Try to reduce the number of planned items. Is it necessary that all items be planned via EP? For shop floor stock the TPOP or SIC replenish systems are often more suitable.
  • When you use PCS, be sure to close the projects when they are finished. When a PCS project has status Closed, the customized items will not be planned.

It's better to run Remove Plan Items for closed Projects (cprpd1220m000). This session removes the item planning data for customized items of closed projects.

  • If you run EP with the option, Also Generate Item Master Plan and/or Online Update Item Master Plan, consider if you need an Item Master Plan for all plan items. An Item Master Plan is usually meant for global long-term planning. Again this is not very useful for shop floor stock. Reducing the number of master-planned items improves performance.
  • When you use Resource Master Plans; are all your resources really critical? If a work center is not critical do not create a Resource Master Plan for it.
  • When using Item Master Plans and/or Resource Master Plans, set in Scenarios (cprpd4100m000) the total scenario length as short as possible. For example, if your sales order horizon is 2 years, a scenario end date which is 3 years after the current date is sufficient. During the calculations of the Item Master Plan and the Resource Master, all periods defined in the scenario are checked and calculated. So if you have the end date of the scenario on 2038, EP will do the calculations (for every master-planned item) until 2038.

Defining a rolling scenario will keep your scenario length constant and you don’t have to worry that you run beyond your scenario's end date.

  • Updating the pegging relations has a serious impact on the EP performance. In EP Parameters (cprpd0100m000) you can set the Pegging Horizon in days. Keep this horizon as short as possible. The Update Signals by Item/Planner option also has some impact, but less than the pegging.
  • EP uses the so-called phase numbers to detect the lowest level in which an item is used within a BOM structure or in a supplying relation. If the phase numbers are not ‘up-to-date’, EP will correct the phase numbers during the planning. This takes time during the planning run. If there are loops in BOMs or in supplying relations, this recalculation has a big impact on the performance. Therefore you could run Compute Phase Numbers (cprpd6200m000) on a regular basis. For example once a month. Always run this session with the Generate Report option selected. If loops are detected these are reported. Be sure to solve all the reported errors.
  • When unexpected results occur, especially when the data is imported from external packages, always check the number of records in tables cprpd100 and cprpd120. The number of records should match! Remark: From 10.4 onwards the table cprpd120 has become obsolete so this point not applicable anymore.
  • The number of calendars also impacts planning performance. Then for every warehouse, work center, or BP, and so on, a different calendar is defined. Planning has to read all of these calendars from start to end. This can have a huge impact on performance.
    • If you link a calendar to a work center or warehouse, avoid defining a new calendar for every work center/warehouse. Try to link the same calendar to more than one department.
    • Define the start of the calendar close to the start date of the scenario. For example, the current date is 01-07-2014, the start date of the scenario is 365 days in the past. So a start date for your calendar could be 01-07-2012.
    • Define the end date of the calendar not too far in the future. Depending on the end date of the scenario you could use 5 years ahead.  For example, the current date is 01-07-2014, the end date of the scenario is 3 years in the future. So an end date for your calendar could be 01-07-2022. Do not define an end date past 19-01-2038, which is the last UTC date Infor LN can handle.

Also, the interaction with the database can have a big impact on performance. 
A commonly used way to improve the total run time of the EP run is to start the session in parallel processing. 
See also Knowledge Base Article 22881401 Performance, Tracing and tuning Guide, for more details.

These guidelines are just some hints, and a good starting point because performance is a complex issue.

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