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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Elevate Your Team's Output with Expert CloudSuite/LN & Baan Help Desk Services

Kathy Barthelt 0 1 Article rating: 5.0

In today’s fast-paced business environment, maintaining an efficient and responsive ERP system is crucial for success. However, managing ERP support internally can be resource-intensive and distract from your core business objectives. That’s where Crossroads RMC comes in. With our on-demand ERP Expert Help Desk Service, your organization can enhance efficiency, boost customer satisfaction, and allow your team to focus on key business goals.

Key Advantages

  • Round-the-Clock Support: Access functional and technical support 24/7, 365 days a year—even on weekends and holidays!
  • In-depth Expertise: As an Infor Partner, we offer extensive knowledge across all Infor CloudSuite/LN & Baan versions, ensuring you get the best possible support.
  • Comprehensive Technical Management: Expert assistance with extensions, personalizations, report development, and system administration to keep your environment optimized and tailored to your needs.
  • Multiple Communication Channels: Reach out via phone, text, email, online portals, Microsoft Teams, web meetings, or in-person visits.
  • Transparent Monitoring: Receive transparent monthly reports to keep track of service utilization.
  • Disaster Recovery Solutions: Benefit from comprehensive ERP disaster recovery solutions tailored to safeguard your operations.
  • Specialized ION Support: Get expert assistance with your ION data flows, workflows, and APIs for seamless integration and management.

Why Crossroads RMC - Partnering for Success

  • Cost Savings: Outsourcing your ERP Help Desk with Crossroads RMC can significantly reduce the overhead costs associated with supporting and maintaining your ERP system.
  • Access to Specialized Expertise: Our team consists of skilled consultants who are deeply familiar with your ERP systems. Their expertise ensures quick and effective resolutions to your issues, minimizing downtime and enhancing overall productivity.
  • Scalability: Adjust the level of support as your business needs change, without the hassle of hiring or training new staff. Whether your company is growing, scaling down, or experiencing seasonal fluctuations, Crossroads RMC provides the flexibility to match your evolving requirements.
  • Focus on Core Business: Free up your internal team to focus on strategic projects that drive growth and innovation. Outsourcing your ERP help desk allows your staff to concentrate on core business functions, leading to better use of time and resources.
  • Comprehensive Partnership: At Crossroads RMC, we are dedicated t

Infor LN & Baan Tips & Tricks for TECHNOLOGY: Audit Configuration Management

Kathy Barthelt 0 1 Article rating: 5.0

You use LN audit features to fully or partially log changes that users make to the LN database tables when they use LN sessions.

The audit functionality is based on the concept of audit profiles. In an audit profile, you define which tables and fields are audited and when, in the context of an audit profile. To bundle profiles in the same functional area, you can relate the profiles to audit categories. You can export and import audit profiles with various options to enable a quick configuration. The audit trail is stored in sequence files, which are generated for each combination of company and table.

Note: For some important parameter tables it is required that auditing is enabled.

You can view or print the history of modifications.

Infor LN & Baan Tips & Tricks for OPERATIONS: Production Order Parameters

Kathy Barthelt 0 1 Article rating: 5.0

To avoid having to report quantities also at the order level, set the Post to Inventory when Reporting on Last Operation parameter to Yes in these sessions:

  • Production Order Parameters (tisfc0100s000) > Planning tab
  • Production Settings by Site (timfc0180m000) > Production Order tab

With regard to as-built handling, because JobControl acts as a reporting tool similar to the Machine Work List (tisfc4600m000) session, we recommend these settings in the Production Order Parameters (tisfc0100s000) session (Miscellaneous tab) and Production Settings by Site (timfc0180m000) session (Production Order tab):

  • In the Serials section, set the Generate Serial Numbers parameter to On Printing Documents or On Release as the serial number that can be selected in JobControl to report completed or rejected products must have the Valid status in LN.
  • In the Serials section, we recommend setting the As-Built Status Handling parameter to Manual as the serial number assignment is performed in JobControl.

Infor LN & Baan Tips & Tricks for FINANCE: Copy Received Purchase Invoices (tfacp1210m000)

Kathy Barthelt 0 1 Article rating: 5.0

When the invoice is copied, the status in the Invoice Status field in the Received Purchase Invoices (tfacp1500m000) session is set to Registered. The invoice cannot be copied again.

Note: If you have started this session using the browse arrow, you can only find and select a record.

Field Information

  • Invoice-from Business Partner: The invoice-from business partner
  • Document - The document number: The document number is a sequence number under which the invoice is temporarily recorded. When an invoice is registered officially, you must assign the invoice to a different number, in combination with a transaction type.
  • Business Partner Invoice Number: The invoice-from business partner's invoice number is the invoice identification used in LN: This number is printed as the payment reference when the invoice is paid.
  • Invoice Date: The date printed on the invoice. This date is used as a reference date for the term of credit allowed.
  • Currency: The invoice currency
  • Amount: The invoice amount

Infor ERP LX / BPCS Expert Help Desk Service

George Moroses 0 8 Article rating: 5.0

Crossroads RMC has fine-tuned our Technical Help Desk Service to meet specific job requirements. Our service delivers product-level support and development assistance with significant cost savings compared to traditional models. Our Help Desk is a tailored service that provides a dedicated ERP LX/BPCS technical resource, ensuring our support precisely aligns with your needs for a more efficient and effective solution. 

Key Features:

  • Flexible Hours: Tailored to fit your budget and requirements.
  • Duration Options: Choose from 3, 6, 9, or 12-month agreements.
  • Remote Accessibility: Primarily remote support with on-site options for comprehensive assistance.
  • Expertise Spectrum: Includes RPG proficiency, robust documentation, design skills, IBM i system knowledge, job scheduling, SQL expertise, CL development, and more.
  • Scope: Focuses on technical support and development, with application support available upon request.
     

What's NEXT together.
Schedule a brief consultation with Crossroads RMC to discuss your technical support and development needs. We’ll help define the right scope, duration, and expertise to align with your goals and budget.

Let’s design a Help Desk solution that fits your business.
Contact Crossroads RMC at 800.762.2077 to get started.

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Tips:  LX | BPCS | M3

Tips: LN | Baan

Kathy Barthelt

Infor LN & Baan Manufacturing Tip: Performance Problems in Generate Order Planning (cprrp1210m000)

When the Generate Order Planning (cprrp1210m000) session is run it can take minutes to days to finish the process.

The performance of this session depends on many settings, like the number of plan items, the number of orders, but it also depends on hardware and database setup.

Here are some guidelines on how performance can be improved.

  • Be sure you are always on the latest solutions with the planning sessions. We are constantly improving the software to gain more speed in the Enterprise Planning (EP) sessions.
  • The number of planned items is critical. Try to reduce the number of planned items. Is it necessary that all items be planned via EP? For shop floor stock the TPOP or SIC replenish systems are often more suitable.
  • When you use PCS, be sure to close the projects when they are finished. When a PCS project has status Closed, the customized items will not be planned.

It's better to run Remove Plan Items for closed Projects (cprpd1220m000). This session removes the item planning data for customized items of closed projects.

  • If you run EP with the option, Also Generate Item Master Plan and/or Online Update Item Master Plan, consider if you need an Item Master Plan for all plan items. An Item Master Plan is usually meant for global long-term planning. Again this is not very useful for shop floor stock. Reducing the number of master-planned items improves performance.
  • When you use Resource Master Plans; are all your resources really critical? If a work center is not critical do not create a Resource Master Plan for it.
  • When using Item Master Plans and/or Resource Master Plans, set in Scenarios (cprpd4100m000) the total scenario length as short as possible. For example, if your sales order horizon is 2 years, a scenario end date which is 3 years after the current date is sufficient. During the calculations of the Item Master Plan and the Resource Master, all periods defined in the scenario are checked and calculated. So if you have the end date of the scenario on 2038, EP will do the calculations (for every master-planned item) until 2038.

Defining a rolling scenario will keep your scenario length constant and you don’t have to worry that you run beyond your scenario's end date.

  • Updating the pegging relations has a serious impact on the EP performance. In EP Parameters (cprpd0100m000) you can set the Pegging Horizon in days. Keep this horizon as short as possible. The Update Signals by Item/Planner option also has some impact, but less than the pegging.
  • EP uses the so-called phase numbers to detect the lowest level in which an item is used within a BOM structure or in a supplying relation. If the phase numbers are not ‘up-to-date’, EP will correct the phase numbers during the planning. This takes time during the planning run. If there are loops in BOMs or in supplying relations, this recalculation has a big impact on the performance. Therefore you could run Compute Phase Numbers (cprpd6200m000) on a regular basis. For example once a month. Always run this session with the Generate Report option selected. If loops are detected these are reported. Be sure to solve all the reported errors.
  • When unexpected results occur, especially when the data is imported from external packages, always check the number of records in tables cprpd100 and cprpd120. The number of records should match! Remark: From 10.4 onwards the table cprpd120 has become obsolete so this point not applicable anymore.
  • The number of calendars also impacts planning performance. Then for every warehouse, work center, or BP, and so on, a different calendar is defined. Planning has to read all of these calendars from start to end. This can have a huge impact on performance.
    • If you link a calendar to a work center or warehouse, avoid defining a new calendar for every work center/warehouse. Try to link the same calendar to more than one department.
    • Define the start of the calendar close to the start date of the scenario. For example, the current date is 01-07-2014, the start date of the scenario is 365 days in the past. So a start date for your calendar could be 01-07-2012.
    • Define the end date of the calendar not too far in the future. Depending on the end date of the scenario you could use 5 years ahead.  For example, the current date is 01-07-2014, the end date of the scenario is 3 years in the future. So an end date for your calendar could be 01-07-2022. Do not define an end date past 19-01-2038, which is the last UTC date Infor LN can handle.

Also, the interaction with the database can have a big impact on performance. 
A commonly used way to improve the total run time of the EP run is to start the session in parallel processing. 
See also Knowledge Base Article 22881401 Performance, Tracing and tuning Guide, for more details.

These guidelines are just some hints, and a good starting point because performance is a complex issue.

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