When I try to enter a 3-way match invoice with zero cost items, I get an error 'Must have value/cost entry.

Resolution
​ACP500 requires a positive value to create a 'C' transaction when entering a 3-way match invoice. If you are receiving inventory items for free (no charge) and have a purchase order for it and need to include the quantity in inventory, you should first receive your items through PUR550 using something like a 'U' transaction. Then, you would enter a 'C' transaction with the quantity and zero cost through PUR550. This will change the status of the line in the HPO file to '3', fully received and costed. Once this is completed, you will be able to enter an invoice for your zero-cost item through ACP500 without getting the error message 'Must have value/cost entry.

The cycle counting sub-system in Inventory Management determines which items are selected for cycle counting based on the following criteria:

1. Cycle Counts/Year: The system calculates the cycle count frequency for each item using the "Cycle Counts/Year" field in the Item Master file (optional).

2. Last Cycle Count Date: If you use locations, this date is found in the Location Inventory file (ILI), and if you don't, it's in the Warehouse Inventory file (IWI).

The system adds the calculated cycle count frequency to the last...

A serialized item is a physical occurrence of a standard item that is given a unique lifetime serial number. This enables tracking of the individual item throughout its lifetime, for example, through the design, production, testing, installation, and maintenance phases. A serialized item can consist of other serialized components.

In Service, a serialized item can be a customer-specific or owner-specific installation. Installation groups are a group of installations/serialized items such as photocopiers, computers, air conditioners, forklifts, lathe machines, and even aircraft.

A serialized item is identified by both the item code and serial number. You can set up the mask used to generate the serial numbers so the serial number includes some fields of the item data, such as the item group and the manufacturer.

In a multi-company structure, the companies can share the serialized item data. All the service departments in the various companies can refer to the same serialized items.

The serialized item can originate from a sales order or a project. The details of a serialized item indicate their origin, for example, by using specific sets of serial numbers for items that originate from sales orders and from projects. Serialized items can also originate from an as-built structure or directly from the production bill of material in Manufacturing.

In Service...

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