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The Problem: Knowledge Gaps in a Legacy ERP Environment

For organizations running long-established global ERP systems such as Infor Baan or LN, upgrades can be daunting. Over the years, employee turnover, internal role changes, and evolving business structures often erode institutional knowledge of the original ERP setup.

When the time comes to upgrade, teams frequently lack a clear understanding of how the system is currently being used. This knowledge gap leads to inefficient planning, costly rework, and missed opportunities for process optimization.

The Solution: A Blueprint-Based Assessment and Optimization Strategy

To address this challenge for one of our LN customers, we implemented a blueprint-driven assessment designed to provide a clear, data-backed foundation for their ERP upgrade.

Our strategic approach focused on objective comparison and actionable insight, using a step-by-step methodology:

1. Benchmarking Against a Standard Blueprint
   We created a standard LN functionality blueprint representing the ideal model of available processes and best practices.

2. Site-by-Site Analysis
   Each customer site’s configuration and usage were compared to the standard blueprint, identifying gaps, customizations, and inefficiencies.

3. Efficiency and Optimization Reporting
   The comparison highlighted workflow inconsistencies and process variations across sites, enabling targeted optimization and standardization.

4. Budgeting and Roadmap Development
   The results provided a data-driven foundation for budgeting, along with a clear, prioritized roadmap for the upcoming upgrade.

How the Solution Was Implemented...

Your ERP system needs to be well-understood to be an effective business tool, and your first step is to look at how the backbone of your company's operation is being utilized. 

Partner with Crossroads RMC for Success

Thursday, May 15, 2025, from 1:00 pm to 1:30 pm (US/Eastern)

Join Frank Petrasio and George Moroses to learn how Crossroads RMC partners with Infor clients to:

• Maximize ERP Utilization
• Enhance Productivity
• Improve Efficiency
• Optimize ERP Investment
• Drive Business

Partnering with Crossroads RMC is critical to success.

 →​​Register Here 

Bring New Life to Your ERP System

Did you implement your ERP system 5 or 20 years ago? Back then, it was like a brand-new car—sleek, fast, and efficient. It may have needed minor adjustments, but you were very pleased. Fast forward to today, does it still have that new car smell? Does it run as efficiently as it used to?

While ERP systems are designed to last, your business evolves. Customer needs change, employees come and go, and you are left with a system that may run “fine” but lacks its original spark.

GOOD NEWS: You can restore that “new car smell” with a utilization, or business process review.

What is a Utilization or Business Process Review?

Our consultants review your Infor ERP system's current usage and related business processes to make recommendations that reinvigorate your system and its users.

Does My Organization Need One?

While every company could benefit, it's especially worthwhile if you have a specific problem to solve or a goal to achieve.

Financial Benefits Include:
Technology Benefits Include:

Gartner forecasts that by 2026, 75% of organizations will anchor their digital transformation strategies in cloud computing.

Public cloud investment is expected to hit $724 billion by 2024, highlighting the sector's rapid expansion. Yet, selecting the appropriate infrastructure is critical, necessitating carefully evaluating various factors.

A detailed TechTarget article examines the advantages and disadvantages of on-premise and cloud solutions...

Avoid Being a Quitter

As the calendar flips to January 1st, it marks the beginning of a new year filled with fresh opportunities and resolutions. It's that time when many of us set ambitious goals for ourselves, both personally and professionally. But, how often do these aspirations fizzle out before we even hit the second Friday of the year? It's so common that they even call it "Quitter's Day." However, it's not too late to stay on track and realize your ambitions. In this article, we'll focus on the professional side of goal-setting and how Crossroads RMC can be your ally in achieving manufacturing excellence.

Step 1: Make Your Goals Bite-Sized