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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News, Crossroads Connection

We're excited to unveil our revamped Ongoing BPCS/LX Technical Support Agreement

George Moroses 0 387 Article rating: 5.0

We're excited to unveil our revamped Ongoing BPCS/LX Technical Support Agreement, as Crossroads undergoes a strategic overhaul of our support agreement structures tailored to different job descriptions. This enhanced offering empowers our clients with the opportunity to seamlessly maintain product-level support (BPCS/LX – RPG) and development assistance while enjoying significant cost savings compared to traditional time and material arrangements. We aim to make technical support more accessible and customizable to meet varying budgetary needs.

Key Features of the Technical Support Agreement:

  • Flexible Hours: Tailored to your specific needs, we'll collaborate with you to determine a fixed number of hours per week that best aligns with your requirements.

  • Duration Options: Choose from flexible prepaid agreement durations of 3, 6, 9, or 12 months.

  • Remote Accessibility: Our support services are primarily remote, but onsite assistance can also be discussed and arranged during the project kickoff phase, ensuring comprehensive support regardless of location.

  • Expertise Spectrum: Our dedicated BPCS/LX technical resources boast a comprehensive skill set, including proficiency in RPG, thorough documentation practices, design capabilities, familiarity with IBMi system foundations, job scheduling expertise, SQL proficiency, CL development capabilities, and more.

  • Scope Clarification: While our agreement primarily focuses on technical support and development assistance, application support falls outside the defined scope and can be considered separately upon request.

This innovative approach to technical support is designed to streamline your operations, enhance system reliability, and empower your team to maximize the full potential of your BPCS/LX environment. Let's embark on this journey together, customizing support solutions that precisely align with your business objectives and budgetary constraints.

Request a phone consultation or Learn More

Revamp Your Productivity: Discover Crossroads RMC's Ultimate Solution

Crossroads RMC 0 919 Article rating: 5.0

In the dynamic landscape of life hacks and evolving routines, finding new ways to enhance productivity is always on our agenda.

Enter Crossroads RMC – your secret weapon for multiplying productivity effortlessly! Imagine elevating your team's output by integrating just ONE additional member, available on-demand. What sets this apart is the convenience of access—our specialists are ready to assist you 24/7, even during weekends and holidays.

Introducing Tailored Support Services by Crossroads RMC:

  • Access to functional and technical support around the clock, with or without a support plan.
  • In-depth expertise as an Infor Partner across all Infor LN / Baan and Infor LX / BPCS versions.
  • Centralized, dedicated support ensuring quick response times and thorough follow-up.
  • Varied communication channels including phone, text, email, online portals, Microsoft Teams, web meetings, and in-person visits.
  • Transparent monthly reports to monitor service utilization.
  • Comprehensive ERP disaster recovery solutions.
  • Specialized ION support.


Kickstart with a complimentary 1-hour consultation to explore our customizable support plans. These plans are crafted to simplify case logging, usage tracking, meeting scheduling, live chatting, Infor resource reviews, and much more...

By 2026, 75% of organizations will base their digital transformation model on the CLOUD!

Crossroads RMC 0 1716 Article rating: 5.0

Gartner forecasts that by 2026, 75% of organizations will anchor their digital transformation strategies in cloud computing.

Public cloud investment is expected to hit $724 billion by 2024, highlighting the sector's rapid expansion. Yet, selecting the appropriate infrastructure is critical, necessitating carefully evaluating various factors.

A detailed TechTarget article examines the advantages and disadvantages of on-premise and cloud solutions...

Avoid Being a Quitter: How Crossroads RMC Can Help You Achieve Your Goals

Unlocking Success Infor LX/BPCS & Infor LN and Baan

Crossroads RMC 0 2655 Article rating: .2

Avoid Being a Quitter

As the calendar flips to January 1st, it marks the beginning of a new year filled with fresh opportunities and resolutions. It's that time when many of us set ambitious goals for ourselves, both personally and professionally. But, how often do these aspirations fizzle out before we even hit the second Friday of the year? It's so common that they even call it "Quitter's Day." However, it's not too late to stay on track and realize your ambitions. In this article, we'll focus on the professional side of goal-setting and how Crossroads RMC can be your ally in achieving manufacturing excellence.

Step 1: Make Your Goals Bite-Sized

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