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/ Categories: Partner News, Event / News

CST Adds Warranty Service Claim System to Dealer Portal for LN

Crossroads RMC has once again partnered with Xenitel Managed Service Solutions and CST Industries to create a warranty service claim system for CST’s dealers. The project will provide a way for dealers to create a “warranty request claim” from within the dealer portal, defining the customer and product, and parts that failed, and selecting what parts they are claiming for replacement to install the replacement part. This service will be offered in addition to the parts online ordering system previously developed for CST. 

CST is a global leader in the manufacture and construction of factory coated metal storage tanks, aluminum domes and specialty covers.

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Tips:  LX | BPCS | M3

Four fields in the Item/Warehouse record (IIW file) affect the disposition of the

pallet status.

 

1.  Goods Receiving Code: You define these codes in Goods Receiving Maintenance (WHM130). The codes control whether or not the stock passes through inspection, what percentage, or quantity of a delivery to inspect, and the number of quarantine days, if any.

 

2.  Inspection Zone/Inspection Location: Either the Inspection Zone or the Inspection Location must be entered on the Item/Warehouse Master Maintenance screen WHM150D2-01.

 

Infor LX remembers certain key values, such as item number, salesperson,

or container, in your workstation memory as you process information in certain

programs. You can assign one of the following values to each field:

 

0  -Infor LX automatically retrieves this value from remember key memory. Infor LX updates this value on a continual basis.

 

1  -Infor LX automatically retrieves the value you specify in Display Remembered Keys, SYS080. It does not update the value from any other program.

 

2  -Infor LX does not retrieve or update remembered key fields. Use the Display Remembered Keys program, SYS080, to set up remembered keys.

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Tips: LN | Baan

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