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CST Adds Warranty Service Claim System to Dealer Portal for LN

Crossroads RMC has once again partnered with Xenitel Managed Service Solutions and CST Industries to create a warranty service claim system for CST’s dealers. The project will provide a way for dealers to create a “warranty request claim” from within the dealer portal, defining the customer and product, and parts that failed, and selecting what parts they are claiming for replacement to install the replacement part. This service will be offered in addition to the parts online ordering system previously developed for CST. 

CST is a global leader in the manufacture and construction of factory coated metal storage tanks, aluminum domes and specialty covers.

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Tips:  LX | BPCS | M3

The system allows you to manipulate and maintain a simulated MPS and MRP. You can copy the simulation from the existing first cut or you can create a totally new schedule. You can also perform a simulation of the rough-cut capacity plan. This allows a quick visual inspection by inquiry or menu of needed work center loads for the proposed MPS. After you choose a suitable MPS and rough-cut capacity, the system allows you to transfer the simulated MPS to the live Master Production Schedule.

The system supports four levels of inventory. You can view summaries of stock at each level through the Material Status Inquiry program or through reports.

 

Below are the four levels:

▪  Item

▪  Item + warehouse

▪  Item + warehouse + location

▪  Item + warehouse + location + lot

 

The lot number level and/or container of inventory can cross multiple warehouses and locations. For example, item + lot or item + lot + container. Locations exist within warehouses. There is no limit on the number of warehouses, locations, or lots that you can assign to an item.

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Tips: LN | Baan

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