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/ Categories: Partner News, Event / News

CST Adds Warranty Service Claim System to Dealer Portal for LN

Crossroads RMC has once again partnered with Xenitel Managed Service Solutions and CST Industries to create a warranty service claim system for CST’s dealers. The project will provide a way for dealers to create a “warranty request claim” from within the dealer portal, defining the customer and product, and parts that failed, and selecting what parts they are claiming for replacement to install the replacement part. This service will be offered in addition to the parts online ordering system previously developed for CST. 

CST is a global leader in the manufacture and construction of factory coated metal storage tanks, aluminum domes and specialty covers.

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Tips:  LX | BPCS | M3

Tips: LN | Baan

Use this session to define simulated purchase prices for purchased items per site.

Field Information:

  • Cost Calculation Code - price calculation code
  • Item

The raw materials, subassemblies, finished products, and tools that can be purchased, stored, manufactured, and sold.

An item can also represent a set of items handled as one kit, or which exist in multiple product variants.

You can also define nonphysical items, which are not retained in inventory but can be used to post costs or to invoice services to customers. The examples of nonphysical items:

  • Cost items (for example, electricity)
  • Service items
  • Subcontracting services
  • List items (menus/options)
     
  • ​Site - The site for which the purchase price is simulated.
  • Purchase Currency - The currency of the simulated purchase price.
  • Simulated Price - Purchase price

The simulated purchase price and currency are recorded twice.

  • Simulated Price Multi Currency - The purchase price in multiple currencies.

The simulated purchase price and currency are recorded twice. The amount in this field is related to the price of the supplier.

  • Unit - Purchase price unit
  • Cost Component - The cost component that must be of the type Material Costs.

Note: The cost component specified in this field does not become part of the standard cost detail structure if it is part of the cost component scheme of the selected item. If calculations are performed with a calculation code not used for actualization (simulations only), the simulated purchase price is mapped to the cost component defined in the records for this session.

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