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Eliminating ERP Customizations: Key Considerations and Modern Solutions

Transitioning away from customizations can indeed pose challenges, but it's not insurmountable with the right approach. Here’s a look at the real issues and solutions that can pave the way for a streamlined, up-to-date ERP.


Common Challenges:

  1. Dependency on Custom Processes
    Custom processes become ingrained, and removing them disrupts established workflows. However, business processes often evolve over time, as do best practices incorporated into modern ERP systems.

  2. Cost and Time Constraints
    Testing, retraining, and hiring consultants for an upgrade are valid concerns. Yet, consider the efficiency gains and reduced maintenance costs over time by utilizing standard ERP features.

  3. User Resistance
    Change management is critical, as employees can be skeptical of losing tools they’re familiar with. Effective communication about the benefits of standardized, future-ready tools can help ease the transition.


The Reality Check: Has Your Organization Changed?

Evaluate how much your business needs have shifted, how user expectations have evolved, and if any workarounds or interim solutions are now adding unnecessary complexity. Many companies discover that industry-standard ERP features can replace outdated customizations.


Did You Know?

  • ERP Upgrades Can Eliminate 25% - 50% of Customizations
    Modern ERP systems incorporate industry best practices as core features, allowing you to rely less on customizations and more on robust, standardized solutions.

  • Extensibility & Reporting Solutions
    Extensibility tools in Infor LN or Baan let users add last-mile functionality without modifying the core ERP. Reporting tools allow custom insights while keeping ERP data intact.


Solutions to Reduce Customization Dependency:

  1. Rewrite Customizations to Use Standard APIs and Libraries
    This ensures seamless interaction with core ERP features without modifying underlying code.

  2. Utilize Infor Extensibility and LN Studio
    Smaller tweaks can be handled with Extensibility; larger needs can leverage LN Studio for custom apps without touching the ERP's foundation.

  3. Incorporate Infor ION for External Integrations
    If customizations primarily manage integrations, Infor ION can connect and streamline external systems effectively.

  4. RMCgen for Custom Components
    RMCgen allows for custom development without altering standard programs, offering flexibility without compromising core stability.

  5. Analytics Dashboards for ERP Insights
    Dashboards offer tailored views and insights without requiring customizations in the ERP itself.

  6. Leverage Built-in Reporting Tools
    Infor Report Designer, Document Management, and BIRST can provide custom reporting, avoiding custom coding altogether.

  7. Assess Your Custom Components
    A thorough assessment of your customizations—internally or with Crossroads RMC consultants—can reveal areas for potential standardization and streamlining.

Let’s Talk Solutions

If customizations are standing in the way of your ERP’s full potential, Crossroads RMC can help. Connect with us at 800.762.2077, solutions@crossroadsrmc.com, or request a consultation to start your path towards a flexible, future-proof ERP.
 

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Kathy Barthelt

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Tips:  LX | BPCS | M3

Item Facility Master has a new attribute to define the override inspection days lead time CICP.ICINSD.

  • When an item facility has a defined override inspection days lead time, that value will be used instead of the system parameter inspection days lead time.

MRP exception report, MRP200B
Purchase planning report, PUR285B
Purchase order / Requisition maintenance, PUR500D3
Purchase order consolidation / release, PUR640B1
Vendor splits, PUR653B

This enhancement improved the subfile utilized in MRP320D Master Schedule Detail Inquiry -SCR001 by expanding the subfile with data rather than clearing the subfile as user pages. This change provides full support for the WebTop 4.8 Grid decorator.

This enhancement updated the approach used to populate the subfile to allow a deployed Webtop Grid to function correctly. There is no visible or user-impacted change to the way the program functions.

This enhancement provides improved functionality and full support of a Webtop grid applied to the subfile.

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Tips: LN | Baan

Users can personalize sessions and apply special formatting to the data displayed in sessions. The personalizations and formatting settings that are specified by the users are stored on the LN server. Administrators can maintain these settings.

  • Session personalizations

    Users can personalize sessions in various ways. users can, for example, hide fields, change labels, customize the toolbar, and move fields to another tab. Administrators can maintain the personalizations defined by the users. For example, an administrator can export personalizations to an XML file, import personalizations from an XML file, and copy personalizations to another user, to a DEM role, or to a company number.

  • Report personalizations

    You can use the Report Designer (ttstppersrep) to personalize the layouts and style of reports, without modifying the standard reports or using an external reporting solution. The changes are stored as personalizations.

    You can also generate new reports that are based on a selection of fields from the application data model. These reports are generated in the extensibility package. You can personalize these reports in the Report Designer (ttstppersrep), or modify them in Infor LN Studio.

    For details, see the Infor LN Report Designer Development Guide
     
  • Conditional formatting

    users can define conditions to apply special formatting to the data displayed in LN sessions. The users can define multiple conditions per session and different types of formatting, such as a specific color for particular fields or rows, and a warning symbol for particular rows. Administrators can maintain the formatting settings specified by the users and can define system-wide formatting settings.

  • If Finances is implemented, we recommend that you do not delete order data in a fiscal year that has not yet been fully closed. This is because the GRINYA process uses information that would be deleted by this action. For best results, check whether the logistical balance for non-invoiced receipts matches the balance of the GRINYA accounts for the periods up to which you want to delete purchase order data.
  • When a purchase order is canceled, you can only delete the purchase order and the related tables. If only a purchase order line is canceled, the line can be deleted and archived.

You cannot delete a purchase order (line) if:

  • The linked warehouse order is closed but cannot be removed.
  • The purchase order is linked to a PCS project that is not yet archived. When the PCS project is archived, the purchase data is also archived and you can delete the purchase order.
  • A consignment replenishment order is not yet consumed completely.
  • The invoice is yet to be completely matched and approved.
  • The invoice amount is not yet inserted as turnover history.
  • The sales order or service order that is linked to the purchase order line, and for which an internal invoice must be sent from the purchase office to the sales office or service office, is not yet invoiced. In this case, you cannot delete the purchase order line before the sales order or service order is invoiced.

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