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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News, Crossroads Connection

Infor LX/BPCS Tips & Tricks for OPERATIONS: IDF RMA Inquiry

George Moroses 0 165 Article rating: 5.0

This enhancement provides a robust RMA Inquiry capability. The base RMA Inquiry application delivers role-based functionality to support customer service, sales, pricing and business analysis functions.

The IDF RMA Inquiry presentation enhances a number of customer service and data analysis functions.

  • RMA List provides filters that allow sorting and sequencing by any displayed data field, such as RMA number, customer number, Total RMA amount, request date, good thru date, Customer reason code, Disposition reason code, Q/C reason code.
  • RMA Line List provides filters that allow sorting and sequencing by any displayed data field, such as item number, request date, extended amount, net price, Customer reason code, Disposition reason code, Q/C reason code.
  • RMA detail cards provide additional details about the RMA, as well as about any orders that will result from the RMA.


IDF RMA Inquiry provides significant enhancement to several business roles:

Customer service personnel, customer service managers responsible for handling customer complaints and negotiating return conditions with the customer Warehouse personnel, warehouse manager at the return warehouse. Billing personnel, billing managers responsible for processing credits to the customer and handling questions related to the RMA, return and eventual credit.

Managers responsible for analysis of returns related to reasons for returns, resulting replacement orders, recommendations for improving pricing or internal processes to reduce returns.

Infor LN & Baan Tips & Tricks for OPERATIONS: Simulated Purchase Prices (ticpr1170m000)

Kathy Barthelt 0 655 Article rating: 5.0

Use this session to define simulated purchase prices for purchased items per site.

Field Information:

  • Cost Calculation Code - price calculation code
  • Item

The raw materials, subassemblies, finished products, and tools that can be purchased, stored, manufactured, and sold.

An item can also represent a set of items handled as one kit, or which exist in multiple product variants.

You can also define nonphysical items, which are not retained in inventory but can be used to post costs or to invoice services to customers. The examples of nonphysical items:

  • Cost items (for example, electricity)
  • Service items
  • Subcontracting services
  • List items (menus/options)
     
  • ​Site - The site for which the purchase price is simulated.
  • Purchase Currency - The currency of the simulated purchase price.
  • Simulated Price - Purchase price

The simulated purchase price and currency are recorded twice.

  • Simulated Price Multi Currency - The purchase price in multiple currencies.

The simulated purchase price and currency are recorded twice. The amount in this field is related to the price of the supplier.

  • Unit - Purchase price unit
  • Cost Component - The cost component that must be of the type Material Costs.

Note: The cost component specified in this field does not become part of the standard cost detail structure if it is part of the cost component scheme of the selected item. If calculations are performed with a calculation code not used for actualization (simulations only), the simulated purchase price is mapped to the cost component defined in the records for this session.

Infor LX/BPCS Tips & Tricks for OPERATIONS: Add Item Description to Inbound Delivery Lines Selection

George Moroses 0 349 Article rating: 5.0

Inbound Delivery Line Detail panels have been enhanced. Item Description is added to the Inbound Delivery Lines Selection screen, and the number of lines displayed on the screen has been increased.

The Item Description is displayed in the user’s language, if available, else in base language. In addition, the Item Description shown on the Inbound Delivery Lines PO Detail panel has been enabled for multi-language support, and is also displayed in the user’s language, if available.

This enhancement provides additional detail about the items appearing on an inbound delivery.

Users can now see additional detail about the items on an inbound delivery. The item description is displayed in the user’s language, if defined. The redesign of the Inbound Delivery Lines Selection panel also allows more delivery lines to be displayed to the user.

Infor LN & Baan Tips & Tricks for OPERATIONS: Generating Manufacturing Item Data by Site

Kathy Barthelt 0 1282 Article rating: 5.0

After selecting the Manufacturing check box and clicking Generate in the Generate Master Data (tccom0231m000) session, LN generates Manufacturing item data by site in the Items - Production by Site (tiipd0151m000) session.

The data is retrieved from:

  • The Items (tcibd0501m000) session
  • The Item - Production (tiipd0101m000) session
  • The Item - Production Defaults (tiipd0102m000) session, if default data have been specified.
  • The value in the Site field is retrieved from the warehouse or the work center listed in these sessions:

    • Bill of Material (tibom1110m000)
    • Generic Bill of Material (tipcf3110m000)
    • Production Orders (tisfc0501m000)
    • Production Schedules (tirpt4101m000)
    • Production Schedule Lines (tirpt4102m000)
    • Routing Operations (tirou1102m000). Sites are not retrieved from subcontracting work centers.
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