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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

Crossroads Connections

Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Crossroads RMC to integrate their Baan IV system with all Subway Restaurants and Moe’s Southwest Grill locations nationwide to provide streamlined parts and machine ordering capability

Kathy Barthelt 0 37665 Article rating: 5.0
Grindmaster Cecilware, a leader in the development of products for the food and beverage industry, has selected Crossroads RMC to integrate their Baan IV system to provide streamlined parts and machine ordering capability for all Subway Restaurants and Moe’s Southwest Grill locations nationwide. The integration will allow for orders to automatically feed back into the Baan IV system for further review and processing. The integration is expected to go live in Q2 of 2019.

Baan / LN tip of the Week: approving a new tax code

Kathy Barthelt 0 109275 Article rating: 5.0

Prior to approving a new tax code, the system displays a message, “An approved tax code cannot be changed anymore. Continue?” This is concerning to end users if they take the message literally. The user can answer “Yes” to the question as it refers to the tax details, not the rates or ledger accounts. A user can always change the tax rate and ledger accounts after it has been approved. All taxing authorities change rates periodically, so it is logical that these could be updated as needed.

OTTO: Making plans happen isn't just about material

Anthony Etzel 0 32939 Article rating: 5.0

Making plans happen isn't just about material. Other things can be the real cause of delays.

OTTO provides the ability to proactively manage the entire customer order backlog from top to bottom. It begins monitoring orders as soon as they’re booked and identifies and prioritizes those critical events that must happen every day so they can be managed and get orders produced and shipped on time.  Learn more

BPCS / LX Tip of the Week: Facility Security Ranges

Anthony Etzel 0 61011 Article rating: 5.0

Previously, a user was able to complete the Cost Transfer (CST920) process for any range of facilities regardless of their security settings established in SYS600. This enhancement verifies the user security settings that were set up in SYS600 before processing cost transfers for a range of facilities in CST920. If the user has authority for a facility range, but there are facilities within that range that are not authorized, the program skips those facilities and complete the cost transfer process. After the user enters a range in the CST920 screen that is outside of their authority set up in SYS600, a message is displayed that explains they are not authorized to all facilities. Before the enhancement was applied, a user could enter any range in CST920 and it would transfer the costs, regardless of their security level. This enhancement provides security in CST920 that prevents incorrect cost transfers from being processed. 

Crossroads RMC is now set up to accept credit card payments!

Crossroads RMC 0 26528 Article rating: 5.0

Crossroads RMC is now set up to accept credit card payments! We can accept Visa, MasterCard, Discover and American Express. Please note that there will be a 3% transaction fee for domestic payments and a 3.5% transaction fee for international payments. If you are interested in paying for software or consulting services via credit card, please contact our Office Manager, Amy Webber at 630.955.1310, x123. She will work with you to set this up as your preferred method of payment.

Attention Baan IV Customers...

Kathy Barthelt 0 35678 Article rating: 5.0

Attention Baan IV Customers! Crossroads RMC is pleased to announce that we have come to an agreement with Avalara to build an integration between Baan IV and their AvaTax product.

AvaTax provides sales and use tax calculations in real-time including rate determination, returning filing, remittance, and exemption certificate management. 

Want to learn more? Please contact Kathy Barthelt for more details.
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Tips:  LX | BPCS | M3

Tips: LN | Baan

Industry Insights: Simplifying Integration Across LN and LX with Infor ION

Why this matters

Many integration challenges come from systems that don’t communicate effectively. Data is often duplicated, delayed, or manually transferred between applications, creating inefficiencies and limiting visibility.

What this solves

Infor ION provides a structured way to connect applications and enable consistent data flow across your environment, helping reduce manual processes and improve how information is shared.


How it works

Infor ION acts as a central integration layer, allowing systems to communicate using standardized messages.

In Infor LN, ION is natively integrated, enabling streamlined data exchange across applications.
In Infor LX environments, ION can be used as part of an integration strategy to connect ERP with external systems and platforms.

This enables:

  • Integration between Infor applications, third-party platforms, and in-house systems

  • Consistent, real-time data exchange

  • Reduced reliance on point-to-point integrations

ION also supports:

  • Workflow automation

  • Event monitoring

  • Task and alert management


Key benefit

Instead of building multiple direct connections between systems, ION creates a more scalable and manageable integration framework.


Practical insight

Integration is not just about connecting systems, it’s about how data flows between them. A structured integration layer like ION helps ensure information is accurate, timely, and usable across the business.

If you’re looking to connect systems more effectively or support growth without added complexity, we’d be happy to share what’s working. Talk with our team 1.888-767-4860

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Kathy Barthelt

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