RMCship provides complete one- or two-way communication between Infor LN & Baan to UPSWorldShip or FedEx Ship Manager.

Use RMCship to streamline your shipping process and increase accuracy by eliminating manual steps, and realize greater benefits from your current ERP version.

Learn More > 

We know that efficiency is the name of the game and Crossroads RMC has helped manufacturers achieve real results:

• Better inventory management
• Increased visibility
• Reduced operational costs
• Increased accuracy and much more

Crossroads RMC has solutions to automate and streamline your current processes from receiving all the way through shipping. Work with Crossroads RMC and realize greater benefits from your CURRENT ERP version.

Learn More about Web Collect, formerly RMC3 >

So often companies spend a lot of time, effort, and money to create custom reports to analyze their data.

Sometimes 5, 10 or more reports are necessary to satisfy the different needs of executives, managers, and sales reps.

Why go through this hassle when everyone can create their own views of the data without customizing a single thing?

Crossroads RMC's Analytics Dashboard puts the control in the hands of the users. Multiple views of the data can be created, saved, and retrieved all with the click of a button.

Analytics Dashboard for Infor LX, BPCS & M3>
Analytics Dashboard for Infor LN & Baan>

The “Use Customer Requested Delivery Date” parameter has been introduced in the Sales Order Parameter (tdsls0100s400) session, which is used to track the customer’s requested delivery date.

If this parameter check box is selected, various additional date fields become available to track the customer Initial Requested Delivery Date and the Original Promised Planned Delivery Date.

If it is necessary to pause sending and receiving of BOD messages on your IBM i during your month end process, it is best practice for the document flows that point to the IBM i to guarantee delivery of BOD messages. Once the month end process has been completed, you will need to Resume the ‘Receiving’ and ‘Sending’ Active Connection Points so your documents will continue to process.

Pausing Sending messages

To pause sending messages to ION:

1. Select Connect > Active Connection Points.
2. Select the connection point that must be paused for sending messages.
3. In the Sending Paused column, click Pause. The page is automatically refreshed and the Sending Paused checkbox is selected. A Resume button becomes available. 

Sending of messages by this connection point is stopped....

Are you up to speed on all of the sale tax changes that could affect your business?

Tax Law Changes by the Numbers
A look at what's changed in 2018-2019

• 21 states adopted economic nexus as of December 31, 2018, requiring out-of-state businesses with a certain amount of economic activity in the state to collect and remit sales tax

• 33 states have enforced economic nexus as of June 30, 2019

• 43 states will enforce economic nexus as of December 31, 2019

• 7 states had marketplace facilitator sales tax laws as of December 31, 2018, requiring marketplaces to collect sales tax on behalf of their sellers

• 15 states have marketplace facilitator sales tax laws as of June 30, 2019

• 28 states will have marketplace facilitator sales tax laws as of January 1, 2020

The trend to tax remote sales is certain to continue, and there will be the normal slew of rate, regulation, and product taxability changes. 

Sales Tax is complicated! Crossroads RMC provides the integration from Infor LX & BPCS to Avalara to make it easy. Click Here to Learn More

Changes are great, but if you want to undo an IDF modification and restore to the default, you need to follow these steps:

Reset to an Infor shipped view (“un-modify” it)

1. Open the public node of an object you would like to reset to the shipped status. Notice that all of the standard views (i.e., those owned by Infor) are unmodified.
2. Select the row with the Modified column = yes
3. Select the Reset to default button on the toolbar
4. Say Yes to the prompt
5. The object is now back to the way it was shipped by Infor. Note that it now shows that it has not been modified. If you display the editor, you will see that the attribute you deleted has been restored. Note that only objects owned by Infor can be reset. If you change a standard definition, and later regret it, you can use this feature to restore it with a couple of clicks.

Setting Industry Service Standards

Shenandoah Manufacturing, a $20 million producer of poultry-raising equipment (heaters and brooders), had been having difficulty for some time shipping orders to customers in a timely manner. They had successfully implemented a popular ERP system and had been using it for more than 3 years, yet the situation didn't improve.

Customer Service Representatives were complaining about the frequent backorders and late orders. Employees were giving it their best effort, but were frustrated, and customers were threatening to take their business elsewhere.

The company considered installing an APS system as a possible solution, but found implementation would be difficult, expensive, and running the system might be a challenging task as a number of key business practices would have to be changed. A consultant familiar with OTTO suggested they look at that product as an alternative to APS. Several OTTO aspects cited by the consultant convinced them to consider a cursorily review. Specifically:

• The non-intrusive nature of the product.
• It's relative inexpensive initial investment.
• The low overall total cost of ownership.
• The integration with their ERP system.

The initial demonstration was impressive. OTTO was installed on Shenandoah's server within 45 minutes of arrival and, most impressively, it was fully functional with their real "live" data immediately. Needless to say, the demo was well received. Even more importantly Shenandoah was able to "test drive" the software to prove its applicability before making any dollar commitments.

According to Mark Shank, Information Systems Manager, some baseline measurements were made last year, and it was determined that approximately 50% of their customer orders had shipped on time. As they began using OTTO, on-time order performance rose to 90% for the month. And Shenandoah caught up on its entire backlog and started working ahead on February's orders. In February on-time shipment performance jumped to 92% and subsequently on-time performance has ranged somewhere between 98.3% and 99.5% — well above the 96% goal set by Management.

OTTO provides the means for keeping the whole production organization focused on the few things that have to happen as the ship date approaches to get each order shipped on time. Components that have the potential for delaying an order are identified so they can be managed. Shenandoah's staff, a precious and limited resource, now concentrates on analyzing information and managing the right things at the right time rather than digging out date. To quote one production control individual: "what use to take hours now takes seconds."

According to Roy Hackett, Plant Manager: "Knowing the right things to pay attention to at the right time"