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/ Categories: Partner News, Event / News

CST Adds Warranty Service Claim System to Dealer Portal for LN

Crossroads RMC has once again partnered with Xenitel Managed Service Solutions and CST Industries to create a warranty service claim system for CST’s dealers. The project will provide a way for dealers to create a “warranty request claim” from within the dealer portal, defining the customer and product, and parts that failed, and selecting what parts they are claiming for replacement to install the replacement part. This service will be offered in addition to the parts online ordering system previously developed for CST. 

CST is a global leader in the manufacture and construction of factory coated metal storage tanks, aluminum domes and specialty covers.

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Tips:  LX | BPCS | M3

The Infor Development Framework (IDF) re-architects the way a user interacts with the application. IDF provides an efficient, task-oriented process to view application information that is contained within Infor LX. IDF enables users to configure their view of the application data without modifying the core application and its supportability.

The examples below describe how users can configure their display of data and maximize overall productivity:

  • Arrange application information into multiple groupings and sequences that make sense for the job.
  • Hide information that does not apply to a particular job or task.
  • Filter records to show only the information that applies to the job or task that the user is performing.
  • Customize the information for an individual user, for a group of users, or for all users.
     

Did you know?  Product interface list, SYS635D

This program creates a report that contains all interface program call records that were created for the Infor LX programs specified in the range on this screen. The report contains a line for each record found. The line displays the following information:

  • The name of an Infor LX program that contains a user exit to an add-on program
  • The interface point in the Infor LX program, that is, an identifier of the point in the program code where the user exit is requested
  • The execution sequence number of the record, because more than one add-on program can exist that can run from the same interface point
  • The add-on program to call at the interface point. The Add-on Product Interface file, ZXI, stores the records.

Access: Menu SYS

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Tips: LN | Baan

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