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CST Adds Warranty Service Claim System to Dealer Portal for LN

Crossroads RMC has once again partnered with Xenitel Managed Service Solutions and CST Industries to create a warranty service claim system for CST’s dealers. The project will provide a way for dealers to create a “warranty request claim” from within the dealer portal, defining the customer and product, and parts that failed, and selecting what parts they are claiming for replacement to install the replacement part. This service will be offered in addition to the parts online ordering system previously developed for CST. 

CST is a global leader in the manufacture and construction of factory coated metal storage tanks, aluminum domes and specialty covers.

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Tips:  LX | BPCS | M3

Understanding: The Cycle Count Alternative

The best way to cycle count is to count the same number of items each day and at the same time each day. The goal is to count your “A” items 4 times a year. The “A” items should be those item that are about 80% of the total inventory value and 20% of the total items. Consider creating your own cycle count schedule then instead of using the cycle count transaction, use the inventory adjustment transaction. The item balance is changed at the time the transaction is keyed. The transaction list can be used for the reconciliation process.

Understanding: The Cycle Count Transaction

If you rely on BPCS to provide you with a cycle count list, the number of items could vary from day to day from a few items to count, to several. So the person doing the cycle counting may spend a few minutes to a few hours counting items. After the cycle count is complete, the balances are not changed until the reconciliation is complete. This process could take some time before the balances are changed.

The cycle count transaction process is similar to the physical inventory transaction process.

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Tips: LN | Baan

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