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CST Adds Warranty Service Claim System to Dealer Portal for LN

Crossroads RMC has once again partnered with Xenitel Managed Service Solutions and CST Industries to create a warranty service claim system for CST’s dealers. The project will provide a way for dealers to create a “warranty request claim” from within the dealer portal, defining the customer and product, and parts that failed, and selecting what parts they are claiming for replacement to install the replacement part. This service will be offered in addition to the parts online ordering system previously developed for CST. 

CST is a global leader in the manufacture and construction of factory coated metal storage tanks, aluminum domes and specialty covers.

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Tips:  LX | BPCS | M3

In ERP LX, this function is called Backward Scheduling. This is a simple, easy way to create and release shop orders associated with the end item.

The result is a shop calendar with the associated order start dates. Setting up ERP LX properly with correct Queue Times, Setup and Run Times, along with Move Times, will result in accurate shop order start dates.

Establishing the Quantity On-Hand and the Quantity Available.

LX maintains buckets for information associated with the following inventory transactions for each item:

  • Opening Balance
  • Issues
  • Receipts
  • Adjustments
  • Allocations for the Customer
  • Allocations for Manufacturing


The on hand quantity does not include any allocations. To arrive at the on hand quantity, start with the opening balance, less any issues, plus any receipts, then add or subtract any adjustments. Available inventory is the on-hand less any allocations.

 

 

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Tips: LN | Baan

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