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CST Adds Warranty Service Claim System to Dealer Portal for LN

Crossroads RMC has once again partnered with Xenitel Managed Service Solutions and CST Industries to create a warranty service claim system for CST’s dealers. The project will provide a way for dealers to create a “warranty request claim” from within the dealer portal, defining the customer and product, and parts that failed, and selecting what parts they are claiming for replacement to install the replacement part. This service will be offered in addition to the parts online ordering system previously developed for CST. 

CST is a global leader in the manufacture and construction of factory coated metal storage tanks, aluminum domes and specialty covers.

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Tips:  LX | BPCS | M3

When to use a user defined inventory transaction

ERP LX (BPCS) provides you with the flexibility to create inventory transactions without program modifications. The typical transaction types are defined with effects set on how the transaction will impact inventory balances.

Perhaps you want to process a customer return and don’t want to the inventory to be impacted. You can create a user define transaction effect to allow the customer receipt and not update the inventory balance.

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The shop order release date is the date that the shop order is scheduled to be released for production.

If you want to use the backward schedule method, make sure the release date is blank and the due date is maintained.

If you maintain the quantity on the shop order and the due date is prior to the system date, the due date and the release date are the same.

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Tips: LN | Baan

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