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/ Categories: Support, Training & Workshops, Consulting

"Apologies, boss, but at the moment, we are unable to contribute to advancing the business."

Infor LX | BPCS | Infor LN | Baan

Imagine delivering this message to your boss or the company president. What would their response likely be? It's improbable that they would respond with, "That's perfectly fine; we can delay implementing this significant initiative that could potentially save us a substantial amount of money and give us a competitive edge. Please let us know when you have the availability to work on it." In reality, they would probably want you to add this new task to your already overflowing to-do list, wouldn't they?

Nonetheless, you'd probably comply because it's the responsible thing to do and it's crucial for the company. But what happens to all the other tasks you were initially supposed to work on? They end up lingering on your to-do list indefinitely.

But what if they didn't have to remain in limbo? What if you could shift your focus to critical projects that propel the business forward while still managing the lower-priority tasks that still need attention? This is where outsourced IT and ERP support services come into play.

Managing ERP systems is undeniably intricate and time-intensive, and staying ahead of issues to identify, prevent, and resolve them before they escalate is essential. Can you truly afford to set aside this critical work for something else?

Crossroads RMC offers a comprehensive range of support services, ensuring round-the-clock coverage, 365 days a year, to handle the most challenging support issues, right down to the most routine ones. Our services encompass everything from software updates and maintaining highly customized environments to diagnosing financial integration errors and investigating discrepancies between your production output and inventory records.

We can tackle any challenge you throw at us, backed by our 38 years of experience working with manufacturers and Infor ERP systems, as well as the satisfaction of our loyal customers.

Our Support Services, Tailored to Your Needs

At Crossroads RMC, we deliver support services with a commitment to open communication, ensuring that your business is supported whenever you need us, whether or not you have a support plan in place.

No support plan? No problem. Just give us a call, and we'll prioritize your business needs and sort out the details later.

To discover more about our popular customized support plans, which streamline support case logging, track support usage, facilitate support meetings, offer live chat support, and provide access to Infor resources, please don't hesitate to contact us today at 800.762.2077.

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Tips:  LX | BPCS | M3

Came across an article online from Lauber CFO’s, and thought I would share. Here is a checklist for things to consider in order to finish out the year and help you plan for 2016:

 

  • Are your accounting records up to date so that you can make a projection of how the current year will turn out?
  • Are all account reconciliations currently up to date to facilitate the closing of the books after year end?
  • Are there accounts receivable that should be reserved for or written off prior to the end of the year?
  • If your business carries inventory, do you need to plan a physical count as of the end of the year?
  • Has depreciation on your fixed assets been recorded during the year? Have you considered depreciation on current year additions?
  • Have all new asset purchases and bank loans been recorded on your books?
  • Are there any liabilities, for example, pending legal actions or warranty issues, which will need to be recorded prior to year end? 
  • Do you have a plan in place to properly “cut-off” revenue at year end to properly match revenue and expense?
  • Will there be bonuses, profit sharing contributions or discretionary retirement plan contributions paid prior to the end of the year? How will these payments affect cash f
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Some items in the manufacturing process may require a lot number. A quick and easy way to release the Shop Orders with lot numbers is by using the Multi-Level Shop Order Release.

Simply select the end item from the selection screen and use action 10 for the multi-level order release. At the bottom of the release screen is the field “Pre-Assign a Lot Number to Shop Orders”. Select 1 for the pre-assigned lot number assignment option.

This option will use the pre-assigned lot number on the shop order, if the lot number exists. If the lot number does not exist, the system will automatically create a lot number and assign it to the shop order for all items that are lot-controlled.

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Tips: LN | Baan

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