Infor LX/BPCS Tips & Tricks for OPERATIONS: IDF Customer Order Inquiry enhancements

This enhancement provides additional views, additional order and line details, improved navigation, and additional capabilities to the IDF Customer Order Inquiry cards and to customer order-related business objects such as Allocations, Customer Invoices, Inventory Transaction History, Promotions, Drop Shipments.

Enhanced Order views based on user roles such as customer service, warehouse/logistics, salesperson/commission, data analysis/management reporting

• Improved sort, select and filter capabilities
• Enhanced navigation, data organization and data display
• Improved customer service access to all transactions throughout the entire customer order life cycle – from quote to order, related invoices, and any RMAs, return orders, related credit memos
• Improved grouping of related fields
• New cards to present additional order and order line details
• Consolidation of cards and card details when appropriate
• Enhanced Display and Maintain capabilities for drillback to related customer, ship-to, item, carrier, terms, and other master file details
• Improved display of dates, times and applicable time zones when Region Code time zone support is implemented
• Multi language Description, Name and Address fields displayed in user’s language, if defined, else in base language

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