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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor LX & BPCS Tip: Return Material Authorization (RMAs)

The Return Material Authorization process, RMA, controls and monitors the return of goods. Infor LX generates an RMA which mirrors the terms and conditions of the return. You can copy the RMA from a processed invoice or create it independently of an existing order. If you copy an invoice to create an RMA, Infor LX copies only regular lines, not special lines. You can manually add special lines as credits on the RMA. Enter RMAs in the same manner as a customer quote. Like a customer quote, an RMA has no immediate effect on inventory, accounts receivable, sales, or the general ledger. Infor LX then generates a Return Material Document which provides the customer with the authorization to proceed with the return. Internal procedures, return reason codes, and instructional notes on the RMA identify the disposition processing. You can perform credit processing and determine update effects by entering the RMA number and assigning the appropriate order type.

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George Moroses

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Tips:  LX | BPCS | M3

Improves control over PO costing changes during invoice entry by replacing passive warnings with an intentional override action.

  • In ACP500D3 (Invoice Entry PO Costing), users previously could unintentionally accept changes by pressing ENTER, even when quantity to cost or amount to cost values had changed.

  • A new “F14 to Override” warning message replaces the old message:
    “Details have changed. Press enter again to accept data.”
    This ensures users acknowledge and confirm significant changes explicitly.

New System Parameter:

  • “Apply GRN Costing Tolerance for PO Costing” (optional):

    • Within tolerance: Displays the original message —
      “Details have changed. Press enter again to accept data.”

    • Outside tolerance: Triggers the new override requirement —
      “F14 to Override”

Benefits:

  • Enhances oversight and reduces unintentional cost acceptance.

  • Enables better control of PO costs when invoice details differ from expectations.

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Tips: LN | Baan

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