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CST Adds Warranty Service Claim System to Dealer Portal for LN

Crossroads RMC has once again partnered with Xenitel Managed Service Solutions and CST Industries to create a warranty service claim system for CST’s dealers. The project will provide a way for dealers to create a “warranty request claim” from within the dealer portal, defining the customer and product, and parts that failed, and selecting what parts they are claiming for replacement to install the replacement part. This service will be offered in addition to the parts online ordering system previously developed for CST. 

CST is a global leader in the manufacture and construction of factory coated metal storage tanks, aluminum domes and specialty covers.

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Tips:  LX | BPCS | M3

Tips: LN | Baan

You can maintain all the master data, such as items, business partners, central purchase contracts, general ledger and related data in one company and share this data with the other companies. This master data company can be one of the operational companies, but you can also assign a separate company only to be used for the master data.

The advantages of having a separate master data company are:

  • Clarity: Having a single company as master data company is clear for all users.
  • Authorization: In general, only a few people in an enterprise can maintain the master data and, particularly for this maintenance, the authorization is important. If one dedicated master data company exists, you can use the company authorization to maintain this authorization very easily.

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