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/ Categories: Partner News, Event / News

CST Adds Warranty Service Claim System to Dealer Portal for LN

Crossroads RMC has once again partnered with Xenitel Managed Service Solutions and CST Industries to create a warranty service claim system for CST’s dealers. The project will provide a way for dealers to create a “warranty request claim” from within the dealer portal, defining the customer and product, and parts that failed, and selecting what parts they are claiming for replacement to install the replacement part. This service will be offered in addition to the parts online ordering system previously developed for CST. 

CST is a global leader in the manufacture and construction of factory coated metal storage tanks, aluminum domes and specialty covers.

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Tips:  LX | BPCS | M3

Enhances purchase order efficiency by automatically calculating the Vendor Delivery Date based on user input.

  • When a purchase order line is created, the user enters the item, order quantity, and Due Date.

  • LX automatically calculates the Vendor Delivery Date, adding buffer time for quality control, testing, and inspection activities.

  • If the Due Date is revised, an informational message prompts the user to review and potentially update the Vendor Delivery Date.

Enhancements:

  • A new PUR820 system parameter enables automatic recalculation of the Vendor Delivery Date.

  • Instead of a manual reminder, PUR500 now issues a message: “Vendor Delivery Date recalculated,” showing the updated date.

Benefits:

  • Eliminates the need to manually review and update the Vendor Delivery Date.

  • Removes the need to delete and recreate PO lines to trigger automatic date calculation.

Enables integration between LX and Infor OS Federation Services (IFS) to automate user provisioning.

  • Bi-directional user synchronization between Infor OS and LX:

    • Infor OS user creation or changes automatically create or update users in LX.

    • IBM i user profiles can be created if needed.

    • Updates to SYS600 user data are reflected in Infor OS.

  • Security Role Integration:

    • LX Security Roles and Units are published as IFS Security Roles via SyncSecurityRoleMaster BODs.

    • LX receives inbound SyncSecurityUserMaster BODs from IFS to create or update user records in SYS600.

    • SYS600 Exit Points trigger ProcessSecurityUserMaster BODs to request user creation or updates in IFS on behalf of LX.

Available Versions: 8.3.5, 8.4.1, 8.4.2

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Tips: LN | Baan

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