Infor LN & Baan Tips & Tricks for OPERATIONS: Update, Cancel or Remove Outbound Order Lines
When the originating order or order line of an outbound order line is canceled or changed, this affects the outbound order line and may affect the related outbound advice, shipments, or shipment lines.
For most order origins, warehousing order-type parameters determine whether these actions are allowed:
- Update the outbound order line if the originating order is changed.
- Cancel the originating order line and the outbound order line.
- Delete the canceled outbound order line.
If updating is allowed, changes made to the originating order are updated to the outbound order line and the related outbound advice, and, if present, picking lists, are deleted.
If updating is not allowed, a message is displayed, and the input is blocked when you try to change the originating order line.
If canceling is allowed, the outbound order line is deleted or set to Canceled when the originating order line is canceled.
When a canceled outbound order line is deleted, if present, the related outbound advice and picking list are also deleted. Outbound order lines originating from manual order origins cannot be deleted when canceled.
To process an outbound order line that is not deleted but set to Canceled, the outbound order line must be set to Shipped. The status of the outbound order line determines whether all steps of the outbound and shipment procedures must be completed to process the outbound order line.
When a canceled outbound order line is set to Shipped, the shipped quantity is automatically set to 0. You can create a transfer order to return the not-shipped goods to inventory.
If canceling is not allowed, you cannot cancel the originating order line or the outbound order line. A message to that effect is displayed when you try to cancel the originating order line.
To prevent the goods from being shipped when canceling is not allowed, you must complete the outbound and shipment procedures. When confirming the shipment line, you must set the shipped quantities to 0 and create a transfer order to return the not-shipped goods to inventory.