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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Infor LX & BPCS Tip of the Week: ION Tip – Pausing Receiving and Sending of Messages

Anthony Etzel 0 77344 Article rating: 5.0

If it is necessary to pause sending and receiving of BOD messages on your IBM i during your month end process, it is best practice for the document flows that point to the IBM i to guarantee delivery of BOD messages. Once the month end process has been completed, you will need to Resume the ‘Receiving’ and ‘Sending’ Active Connection Points so your documents will continue to process.

Pausing Sending messages

To pause sending messages to ION:

  1. Select Connect > Active Connection Points.
  2. Select the connection point that must be paused for sending messages.
  3. In the Sending Paused column, click Pause. The page is automatically refreshed and the Sending Paused checkbox is selected. A Resume button becomes available. 

Sending of messages by this connection point is stopped....

Tax Law Changes by the Numbers - Infor LX & BPCS Integration to Avalara

A look at what's changed in 2018-2019

Anthony Etzel 0 46887 Article rating: 4.0

Are you up to speed on all of the sale tax changes that could affect your business?

Tax Law Changes by the Numbers
A look at what's changed in 2018-2019

  • 21 states adopted economic nexus as of December 31, 2018, requiring out-of-state businesses with a certain amount of economic activity in the state to collect and remit sales tax
  • 33 states have enforced economic nexus as of June 30, 2019
  • 43 states will enforce economic nexus as of December 31, 2019
  • 7 states had marketplace facilitator sales tax laws as of December 31, 2018, requiring marketplaces to collect sales tax on behalf of their sellers
  • 15 states have marketplace facilitator sales tax laws as of June 30, 2019
  • 28 states will have marketplace facilitator sales tax laws as of January 1, 2020

The trend to tax remote sales is certain to continue, and there will be the normal slew of rate, regulation, and product taxability changes. 

Sales Tax is complicated! Crossroads RMC provides the integration from Infor LX & BPCS to Avalara to make it easy. Click Here to Learn More

Steps to undo an IDF modification and restore to the default

Anthony Etzel 0 40827 Article rating: 5.0

Changes are great, but if you want to undo an IDF modification and restore to the default, you need to follow these steps:

Reset to an Infor shipped view (“un-modify” it)

  1. Open the public node of an object you would like to reset to the shipped status. Notice that all of the standard views (i.e., those owned by Infor) are unmodified.
  2. Select the row with the Modified column = yes
  3. Select the Reset to default button on the toolbar
  4. Say Yes to the prompt
  5. The object is now back to the way it was shipped by Infor. Note that it now shows that it has not been modified. If you display the editor, you will see that the attribute you deleted has been restored. Note that only objects owned by Infor can be reset. If you change a standard definition, and later regret it, you can use this feature to restore it with a couple of clicks.

How to Improve Customer Shipments With OTTO - A Case Study

Anthony Etzel 0 33492 Article rating: 5.0

Setting Industry Service Standards

Shenandoah Manufacturing, a $20 million producer of poultry-raising equipment (heaters and brooders), had been having difficulty for some time shipping orders to customers in a timely manner. They had successfully implemented a popular ERP system and had been using it for more than 3 years, yet the situation didn't improve.

Customer Service Representatives were complaining about the frequent backorders and late orders. Employees were giving it their best effort, but were frustrated, and customers were threatening to take their business elsewhere.

The company considered installing an APS system as a possible solution, but found implementation would be difficult, expensive, and running the system might be a challenging task as a number of key business practices would have to be changed. A consultant familiar with OTTO suggested they look at that product as an alternative to APS. Several OTTO aspects cited by the consultant convinced them to consider a cursorily review. Specifically:

  • The non-intrusive nature of the product.
  • It's relative inexpensive initial investment.
  • The low overall total cost of ownership.
  • The integration with their ERP system.

The initial demonstration was impressive. OTTO was installed on Shenandoah's server within 45 minutes of arrival and, most impressively, it was fully functional with their real "live" data immediately. Needless to say, the demo was well received. Even more importantly Shenandoah was able to "test drive" the software to prove its applicability before making any dollar commitments.

According to Mark Shank, Information Systems Manager, some baseline measurements were made last year, and it was determined that approximately 50% of their customer orders had shipped on time. As they began using OTTO, on-time order performance rose to 90% for the month. And Shenandoah caught up on its entire backlog and started working ahead on February's orders. In February on-time shipment performance jumped to 92% and subsequently on-time performance has ranged somewhere between 98.3% and 99.5% — well above the 96% goal set by Management.

OTTO provides the means for keeping the whole production organization focused on the few things that have to happen as the ship date approaches to get each order shipped on time. Components that have the potential for delaying an order are identified so they can be managed. Shenandoah's staff, a precious and limited resource, now concentrates on analyzing information and managing the right things at the right time rather than digging out date. To quote one production control individual: "what use to take hours now takes seconds."

According to Roy Hackett, Plant Manager: "Knowing the right things to pay attention to at the right time"

Crossroads RMC's Analytics Dashboard serves as the perfect complement to extend your MES solution

George Moroses 0 36820 Article rating: 5.0

Did you know our Analytics Dashboard serves as the perfect complement to extend your MES solution?

Need real-time information regarding what shop orders are active, which lines are down, and overall OEE? Want to display all of this data in easy to understand graphs and charts with drill-down capability?

Contact us today to find out how our Analytics Dashboard can provide all of the information you need in real-time.

  • MES Work Center Job Step Status
  • MES Work Center Machine Status
  • MES Shop Order Status
  • MES Order / Operation Status
  • MES Order / Parts Status
  • MES Badge Status

Contact George Moroses to learn more.

Infor and Crossroads RMC Partner to Drive Success at Ridewell

Anthony Etzel 0 37555 Article rating: 5.0

Earlier this year, Ridewell Corporation inked a deal with Infor to move their BPCS 4.05 CD system to Infor LX. As part of that deal, Crossroads RMC’s MES software was selected to provide shop floor automation. 

For the ERP upgrade, Infor reached out to Crossroads RMC to provide support for both Finance and Data Conversion due to our positive track record with 4.05 CD to LX migrations. Crossroads RMC has extensive migration experience and developed a methodology for converting legacy 4.05 CD GL into CEA. 

The process Crossroads RMC developed makes it cleaner, more manageable, and easy to embrace from the client perspective. Infor also engaged Crossroads RMC to provide technical support to manage the data conversion, utilizing the Infor utilities and converting Ridewell’s 4.05 CD data to standard LX.

IDF: Defining the Attributes for a New Object

Anthony Etzel 0 31555 Article rating: 5.0

Attributes are the fields you define in your System i file.

You can begin by building your attribute list in Integrator by synchronizing the object with the host. This process reads the file definition from the System i and builds your list of attributes. The synchronize process will automatically run and read the definitions for the first occurrence of this file name within the library list. You can repeat this process manually multiple times if you change the file definition on the host by using the ‘Synchronize with Host’ option. However, the synchronization process will not recognize changed field names.

Non on key field attributes: The integrator requires a unique key for each object. If the host file already has a key, the synchronization process will automatically identify fields as part of the key as well as add a sequence number to multiple key parts. If the file does not have a unique key, you must either create a keyed logical file or identify the key manually. Key fields are the default sort order for all list views for an object.

Why do you need OTTO? Let’s let our customers tell you…

George Moroses 0 27194 Article rating: 5.0

“Our priorities change daily. It’s important to manage the priorities instead of having someone here in the office constantly expediting. We don’t want to run MRP every day, that would just introduce nervousness, all plans and priorities are likely to change and the flood of recommendations would be unmanageable. We run MRP once a week and rely on OTTO to track the constantly shifting priorities day-to-day.”  
Production & Inventory Control Manager, Top U.S. Crane Manufacturer

Learn More About OTTO

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Tips:  LX | BPCS | M3

Tips: LN | Baan

An ERP System Review is NOT a Report Card

It's a no-judgment-review - we promise!

report card C minusWe all remember our school days and the nervousness that we felt when it came time to get our grades. Even if we were doing well, we were still nervous. Sometimes we experienced that same nervousness when it came time for a performance review on our job. Nervousness…sometimes dread…knowing that our performance was not what we wanted it to be, or others expected it to be. 

Somehow I think the feelings that we felt in our past often find ways to creep into our present. I have seen this recently when I suggested an ERP system review to one of our customers. They immediately became flustered and thought about every possible problem that they knew existed within the software and how they were currently using it. I asked them to consider the purpose of the ERP system review.

An ERP Utilization Review will:

  • Document how your company is using your ERP system (or a particular aspect of the system) and to what extent the system meets the needs of the business.
  • Identify challenges encountered using the software.
  • Create opportunities for improving business processes and generating additional value.
  • Identify potential risks and areas that need improvement.


key hole to the futureSo, if the result of ERP system review is to establish a path forward for growth based on current status, then why doesn’t every company take advantage of it? I think for some, the answer lies in the feelings of nervousness and dread still stuck in the recesses of our brains.

An ERP system review or more specifically a utilization review is NOT a personal report card, or performance review showing how well a particular individual does his/hers/their job, nor is it an attack on the team that implemented the software. 

As they say, hindsight is 20/20. What we view now to be a less than ideal implementation methodology may have been absolutely appropriate at the time the software was originally deployed. The software has likely matured and the skillsets of the individuals responsible for the system have likely matured as well. In some cases, those resources are no longer with the company, leaving those that remain with no back story as to how and why implementation decisions were made.

Instead of viewing the ERP utilization review as a reason to find fault in previous decisions, think of it as discovering untapped potential – both of the ERP system and the people who use it. Viewing an ERP utilization review in this way puts a positive spin on it and allows us to challenge ourselves to identify opportunities for growth far greater than anything we imagined before. This means not only moving our businesses forward faster but also advancing the strength of the company as individuals and as a team.

What untapped potential lies within your company?

Consider a utilization review of your entire ERP system, or just a part of it like Finance, Technology, Materials Management, Order Processing, or Shop Floor Control. You just might be surprised at what greatness can be achieved… far greater than anyone could have imagined.  

Get a free phone consultation button

800.762.2077

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Kathy Barthelt

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