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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

Crossroads Connections

Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Crossroads RMC's support team is friendly, well trained, experienced, and committed to resolving your support & technical issues as quickly & effectively as possible.

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How good would you feel if you knew that 30+ years of ERP manufacturing experience was on the other end of the phone when you placed a support call?

That’s what our customers get when they call Crossroads RMC for help.

Crossroads RMC offers a number of services to help you make the most of your Infor ERP investment, regardless of the version of Infor LX, BPCS, Infor LN, Baan, or Infor M3, you are running. Our support team is friendly, well trained, experienced, and committed to resolving your support and technical issues as quickly and effectively as possible. To ensure all your support needs are met, we offer several different methods:

  • TELEPHONE SUPPORT:
    Our phones are answered by live representatives to ensure that you receive prompt, personal, and efficient assistance. These services are available Monday through Friday 8:30 am to 5:00 pm ET. We also offer standby support and after-hour support when requested.
  • ONLINE SUPPORT:
    Online support is available by logging onto your system using a remote connection. With a live connection, our consultants are able to view your system and troubleshoot issues in real-time.
  • REMOTE & ON-SITE CONSULTING:
    Consulting is an excellent option if more in-depth service, training, or troubleshooting is needed. End-User training or group custom training on new features and solutions is also handled effectively using this method of support.
  • BUSINESS ASSESSMENTS:
    Experienced Crossroads RMC Consultants will compare your existing business processes with your existing software and put together a detailed report of their findings. This includes recommendations for improving the day-to-day running of your business while getting the maximum benefit from your software. This also ensures that you are up to date with any features and technologies without adding disruption to your business.

Learn more about our support services>

Infor LN & Baan Tip: Performance Standard Cost

by Infor

Kathy Barthelt 0 69524 Article rating: 5.0

Everything you ever wanted to know about Calculating Standard Cost and Actualizing Standard Cost / Revaluing Inventory (ticpr2210m000 | ticpr2220m000)

Calculating standard cost and re-valuing inventory are important capabilities within your Infor ERP system for a variety of reasons. Sometimes these sessions experience performance issues. Here is a brand new PowerPoint released by Infor to discuss both the functional and technical side of these sessions. Get every last what, where, why, and how answered so that you can improve how these sessions run on your system.

Download Infor PowerPoint>

Beyond the Four Walls—Achieving Upstream and Downstream Inventory Visibility

Infor LX | BPCS | Infor LN | Baan | Infor M3

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When an enterprise has many suppliers, dealers/distributors, and customers spread out across the globe, it becomes important that it gains better visibility into inventory outside of its direct ownership and control, on both the supply and demand side. On the supply side, the company has outstanding POs and needs reliable estimates of when those will ship, as well as early indications whenever there will be delays in shipment. Once shipped, updates on the estimated time of arrival (ETA) are important, particularly when there are delays.

This external visibility is even more important during times of disruption. Early visibility into disruptions in supply or rapid changes in demand is key to providing the intelligence to drive agility. By responding earlier, faster, and with more accurate intelligence, a company has more options, makes smarter decisions, and avoids catastrophes.

How do you get that visibility? Here are some options…

And Then There Were None - Short Staffed?

Infor LX | BPCS | Infor LN | Baan | Infor M3

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So, you implemented your Infor ERP system 5, 10, 15, 20+ years ago, and now there are only a handful of people left from that implementation. Since most of the how and why walked out the door, how much longer can you get by on “tribal knowledge”?  

What’s the best way to proceed? Consider retraining your staff.

Crossroads RMC's consultants have had great success delivering highly impactful, focused training that shows an immediate benefit. Contact us to discuss how we can develop a training plan that is right for your business.

Infor LN & Baan Tip: Latest Porting Set – All Versions of Infor LN & Baan

Kathy Barthelt 0 73292 Article rating: 4.5

Are you on the latest porting set for your version of Infor LN or Baan? Check here to be sure:

VERSIONS: Infor LN, Infor Baan ERP 5.0c, Infor Baan IVc4

LAST MODIFIED ON:
13th Jan, 2021: Updated with 9.3i porting set, see KB 2176336 for this version. Available from LN CE release 2021.01
9th Oct, 2020: Updated with 9.3h porting set, see KB 2158949 for this version. Available from LN CE release 2020.10
9th July, 2020: Updated with 9.3g porting set, see KB 2142625 for this version. Available from LN CE release 2020.07
10th April, 2020....

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Tips:  LX | BPCS | M3

Tips: LN | Baan

George Moroses

Infor LX & BPCS Tip: PowerLink

PowerLink is a Windows-based client for end-users within the Infor Development Framework (IDF). PowerLink allows exports/imports from/to the ERP database, but how much do you really know about it? Here is some helpful information about PowerLink.​

Why does PowerLink sometimes fail to export all records?
There's not a finite amount of records that PowerLink can export. However, PowerLink export was never intended to handle large volumes of data. It was designed as a quick snapshot of a fairly small subset and a simple view of the user's PowerLink card. 

What is the maximum amount of data that can be exported?
The maximum number of records is only limited by the system resource like memory, etc. When the system runs out of resources, an OutOfMemory error should occur. In previous testings, we have exported +1 million records, although the size of records differs greatly between business objects, the total size of the data could be an issue. For larger volumes of data, customers should investigate other tools such as the iSeries Access "Data Transfer from iSeries Server" feature to download directly to Excel.

How do I know if the size of the data is an issue?
1. When exporting to an external file (text, HTML) then importing to Excel: You can easily check the output (text, HTML) to see if the intermediate output has all the records. This can be done by visual inspection or through the use of column totals. Simply compare between the output and what you see in PowerLink. If the exported file has all the records, then the problem is definitely Excel.
2. When exporting to clipboard, then copy/paste to Excel: There is a clipboard export size limit that is controlled through client preferences. Check the exported data in the clipboard, and see if it contains all the records or only partial records due to the size limitation set in client preferences. If limited, change the client preferences using Customize from the Main browser > Preferences > Miscellaneous tab > Limit Clipboard Export, and try the export again. If the clipboard has all the records the problem is in Excel, which we don't have jurisdiction over.

Suggestions for improving the export process. 

  1. Reduce the number of columns seen in the view. This will serve to reduce the data being exported and may increase the number of records that can be exported. 
     
  2. Reduce the complexity of the view. If the view has one column that lives on a related object, then it has to build SQL behind the scenes to get that related record. If all of the columns come from a single business object, then the processing will be significantly faster.
     
  3. Export to HTML, which can be opened directly by Excel, Access, and many other programs. This reduces the processing of the export formatting because PowerLink needs only to put begin and end tags around each data element. This will also preserve column alignment when Excel or other programs open the file.
     
  4. Unless you are exporting a fairly small volume of data, export to a file, not clipboard. Clipboard is held in memory until the entire view is read, and records are written to the file as they are retrieved.
     

 Also see KB 1357068 for more information about testing your view.

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