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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Infor LX/BPCS Growth with Connected eCommerce & Tax Automation

Frank Petrasio 0 388 Article rating: 5.0

Is your current Infor LX or BPCS system holding back your growth? It doesn't have to.

In 2026, staying competitive means moving beyond manual workflows and data silos. Crossroads RMC has partnered with Aleran and Avalara to provide an integrated, end-to-end solution designed specifically for manufacturers and distributors in the Infor LX and BPCS market.

Transform Your Operations from Quote to Cash

This powerful partnership enables you to maximize your existing ERP investment without the need for a total overhaul.

  • Aleran: Modern B2B eCommerce
    • 24/7 Digital Catalog: Provide a fully branded shopping experience that connects directly to your LX/BPCS data.
    • Self-Service Portals: Empower customers and dealers with real-time access to inventory, quotes, and order history.
    • Streamlined CPQ: Simplify complex product configurations and pricing to accelerate sales cycles.
  • Avalara: Automated Tax Compliance

Infor LX/BPCS Tips & Tricks for TECHNOLOGY: User Provisioning

George Moroses 0 507 Article rating: 5.0

This enhancement: 

  • Provides an ability for LX to integrate with Infor Federation Services (IFS) to automate provisioning of users.
  • Activates LX exit points during maintenance of LX business roles and business units to publish the SyncSecurityRoleMaster BOD which can be received by IFS as LX-specific roles in addition to the three IFS predefined LX-specific roles: LX-SystemAdministrator (corresponding to LX security type S = LX Security Officer); LX-SystemManager (corresponding to LX security type M = LX Security Manager); and LX-User (corresponding to LX security type U = LX User).
  • Enables support for LX receiving an inbound SyncSecurityUserMaster BOD (sent from IFS) and creating or revising the associated LX user (or security manager or security officer). This enhancement also supports creating an IBMi user profile which can then be defined as an LX user (or security manager or security officer).
  • Activates LX exit points during maintenance of LX users (and security managers and security officers) to send the ProcessSecurityUserMaster BOD to IFS requesting creation or revision of a user on behalf of LX.
  • Automates sending revised LX user authorities to corresponding System i Manager (SiM) tasks which can then be uploaded to System i Workspace (SiW).

Infor LX/BPCS Tips & Tricks for OPERATIONS: IDF RMA Inquiry

George Moroses 0 384 Article rating: 5.0

This enhancement provides a robust RMA Inquiry capability. The base RMA Inquiry application delivers role-based functionality to support customer service, sales, pricing and business analysis functions.

The IDF RMA Inquiry presentation enhances a number of customer service and data analysis functions.

  • RMA List provides filters that allow sorting and sequencing by any displayed data field, such as RMA number, customer number, Total RMA amount, request date, good thru date, Customer reason code, Disposition reason code, Q/C reason code.
  • RMA Line List provides filters that allow sorting and sequencing by any displayed data field, such as item number, request date, extended amount, net price, Customer reason code, Disposition reason code, Q/C reason code.
  • RMA detail cards provide additional details about the RMA, as well as about any orders that will result from the RMA.


IDF RMA Inquiry provides significant enhancement to several business roles:

Customer service personnel, customer service managers responsible for handling customer complaints and negotiating return conditions with the customer Warehouse personnel, warehouse manager at the return warehouse. Billing personnel, billing managers responsible for processing credits to the customer and handling questions related to the RMA, return and eventual credit.

Managers responsible for analysis of returns related to reasons for returns, resulting replacement orders, recommendations for improving pricing or internal processes to reduce returns.

Infor LX/BPCS Tips & Tricks for FINANCE: Archive Net Price for Deleted Lines

George Moroses 0 319 Article rating: 5.0

Infor LX now stores the Net Price for a deleted line, so that the information is available for later analysis.

If an order line is canceled, LX stores the current Net Price in a new Net Price Archive field. The Net Price Archive field is updated whether the line is deleted through Line Entry (ORD700D2) or Fast Line Entry (ORD700DA), or the entire transaction is deleted through Order, Quote or RMA Directory (ORD700D1).

The Net Price Archive field can be useful when analyzing the reasons for canceled order lines. Users can define Cancellation Reason Codes related to pricing. Review of the archived Net Price, along with other values from canceled order lines such as Order Quantity and Selling Unit of Measure, Cancellation Reason Code, Request Date, Price Book Date, Item Number and Customer Number, can lead to adjustments to pricing structures, promotion qualifiers or other actions that can avoid loss of revenue on future orders, or follow-up actions to recover the canceled line.

Is your team still manually entering UPS and FedEx information into your Baan or Infor LN system?

Kathy Barthelt 0 314 Article rating: 5.0

If so, those manual shipping steps are likely costing you time, money, and customer satisfaction:

❌ Re-entering shipping details into Baan or Infor LN

❌ Copy-pasting tracking numbers

❌ Delayed invoicing and frustrated customers

There’s a better way to manage your parcel shipping.

RMCship: Seamless UPS & FedEx Integration

RMCship is a powerful automation solution that fully integrates UPS WorldShip and FedEx Ship Manager directly with Baan IV, Baan V, and Infor LN.

We eliminate manual entry and streamline your entire workflow:
 

Before RMCship (Manual)

After RMCship (Automated)

Re-keying data into two systems      

✔️ Create cartons/pallets directly in ERP

Delayed tracking updates

✔️ Auto-send shipment data to UPS/FedEx

Manual tracking number entry

✔️ Instantly pull back tracking numbers, freight, and more 

Manual invoice updates

✔️ Auto-add shipping data to sales orders & invoices

The Results Are Clear:

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Tips:  LX | BPCS | M3

Tips: LN | Baan

Kathy Barthelt

Infor LN & Baan Tips & Tricks for TECHNOLOGY: Archiving Concept

Companies are developing procedures for entering data into an ERP system and for archiving manuals, drawings, specs, and other hard-copy documents. However, in many cases there is no defined procedures to store historical electronic data. Archiving electronic data should be an integral part of your business processes. 

Generally, archiving is the process of moving historical data from the operational environment to a special archive environment. At home, you might move old bank statements from a closet in your study to a box in the attic. At the office, you might store old hard copies of purchase orders in a room far from your own desk. Just because you no longer need the information in your daily work, does not mean you can dispose of the information. In terms of electronic data in your ERP system, archiving means moving historic data from the operational company to a special archive company; in that way, the historic data will be out of your way and safely stored. To free up disk space on your machine after you have archived the data, you can also move the historic data to an external medium.

Archiving strategy:
Archiving historical data is an irreversible process. After data is moved to the archive company, the data can no longer be uploaded back into the operational company. Archiving has a direct effect on the accessibility and availability of information; therefore, you must define a robust archiving strategy which addresses three major topics: What, When, and Who.

Business requirements:
Your business requirements determine what must be stored and for how long. For example, if you have a warranty situation on your projects for five years, you might be required to keep your project open during this time, or you may keep the project in an archive company. Therefore, if the project must remain open, no project-related information, including orders and integration transactions, can be archived.

Every business manager must decide how long what data must be stored in an operational environment for quick access. Reporting requirements must also be listed.

Legal requirements:
In most countries, legal requirements apply to financial data. Tax authorities may require financial data to be stored for a minimum number of years. Additionally, in specific lines of business such as food and beverages or aerospace, governments maintain specific legal requirements, which impact your archiving strategy.

User requirements:
Users rely on historical information. For example, a customer service employee may need to have shipment information of up to one year in the past to accurately address customer queries. These requirements must also be taken into account when you define what can be archived.

Data to be archived or deleted:
Various parties related to your company use information based on logistical and financial transactions occurring in the past. Before you archive or delete this information, you must investigate the need for the information.

Your ERP system contains standard archiving sessions in all major modules. These sessions are designed to copy historical data to the archive company, and then delete the data from the operational company. 

You have three options in archiving sessions:

  1. Archiving and deleting: Data is transferred to the archive company and then deleted in the operational company.

  2. Deleting: Data is deleted in the operational company, but not archived.

  3. Archiving: Data is transferred to the archive company, but not deleted in the operational company.

Using option 1 or 2 makes archiving irreversible. If you archive only because you want to preview the results, the archiving can be done a number of times.

Usually, in archiving sessions, you can also specify:

  • The date up to which the data must be archived
  • If texts must also be archived
  • If texts that already exist in the archive company must be replaced

In addition to archiving logistical and financial data, you can archive general data. 

Delete sessions:
In all major modules, your ERP system contains delete sessions. These sessions only have delete functionality, no archive functionality. Consequently, they are used to clean up data in the operational company, not to transfer data to the archive company. For more information about these delete sessions, see the "Delete sessions" sections under the various modules. For example, see Delete sessions under Procurement.

After data is deleted using delete sessions, the data is no longer available in the operational company. However, parameter settings may determine whether history data is logged when you remove specific data. If required, you can archive the history using the appropriate archiving session.

When can data be archived?
Based on the answers to the previous question, you can now set a term of retaining relevant historical data in your operational environment, and a term of keeping data available in the archive environment.

Who can archive data?
Because archiving is an irreversible process, a certain risk is involved. For example, what if one of your employees starts up an archiving session by mistake? For this reason, you must determine who is authorized to archive and delete data, and then set up these authorizations with the functionality your ERP system offers.

Because no further changes must be made to archived data, access to the archive company must also be restricted to read-only authorization for most users.

Match strategy with ERP functionality: 
After you list all your requirements, the next step is to verify whether the standard ERP functionality is sufficient to facilitate your needs. Usually, your ERP system provides the functionality to meet all of your needs, but must not force you to compromise. We recommend that you avoid customizing your software, however, because we are looking for long-term operational-data storage, customizations must not be ruled out entirely. An example is the requirement to show, in one report, the data from the operational company and archive company. In the current version, this is not standard functionality, but this can be important to manage your business. What can be even more important, if you are using customized software, is the question of whether the archiving sessions have been included. Do you take into account the fields and tables you have customized? Customized tables and fields may have to be included when performing delete/archive runs.

Archiving plan:
After you define an archiving strategy that suits your requirements, you can define the archiving plan. In this plan, you translate the strategy to a more operational level.

Contact Crossroads RMC— Let's take the next step together to execute your archiving plan.

800.762.2077

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Kathy Barthelt

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