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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

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Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Infor ERP LX / BPCS Expert Help Desk Service

George Moroses 0 632 Article rating: 5.0

Crossroads RMC has fine-tuned our Technical Help Desk Service to meet specific job requirements. Our service delivers product-level support and development assistance with significant cost savings compared to traditional models. Our Help Desk is a tailored service that provides a dedicated ERP LX/BPCS technical resource, ensuring our support precisely aligns with your needs for a more efficient and effective solution. 

Key Features:

  • Flexible Hours: Tailored to fit your budget and requirements.
  • Duration Options: Choose from 3, 6, 9, or 12-month agreements.
  • Remote Accessibility: Primarily remote support with on-site options for comprehensive assistance.
  • Expertise Spectrum: Includes RPG proficiency, robust documentation, design skills, IBM i system knowledge, job scheduling, SQL expertise, CL development, and more.
  • Scope: Focuses on technical support and development, with application support available upon request.
     

What's NEXT together.
Schedule a brief consultation with Crossroads RMC to discuss your technical support and development needs. We’ll help define the right scope, duration, and expertise to align with your goals and budget.

Let’s design a Help Desk solution that fits your business.
Contact Crossroads RMC at 800.762.2077 to get started.

Infor LX/BPCS Tips & Tricks for TECHNOLOGY: Library BMRTOOLS contains the following commands

George Moroses 0 1213 Article rating: 5.0

INSTALLBMR

  • Installs BMR Explosions from *SAVF or *LIB
  • Installs objects after backing up replaced objects
  • Installs source after backing up replaced source
  • Installs Webtop Metadata
  • Installs /InforBMR subdirectories
  • Writes all activity to log file and spooled file report
  • Optionally runs DBUPDATE command

DBUPDATE

  • Installs new or updates existing database tables, views, indexes, triggers, procedures, logical files.
  • Installs source for above objects
  • Sets authorities to replaced objects based on previous object settings
  • Sets journalling on replaced objects based on previous object settings
  • Installs Priming Data
  • Installs SSAOVR updates
  • Installs message file updates for core message files
  • Installs message file updates for NLV message files if included in explosion

This enhancement reduces the time required to install BMR Explosions. There still may be manual steps required after the processing completes, but the overall time required is dramatically reduced.

Infor LX/BPCS Tips & Tricks for OPERATIONS: Order Entry Action Code / Function Key Security

George Moroses 0 1274 Article rating: 5.0

Access to Order Entry/Maintenance has traditionally been controlled by using LX Program Security to grant or remove authority to ORD700. LX Company Security and LX Warehouse Security further control which transactions a user is allowed to create or maintain. A separate 8.4.2 enhancement allows security managers to control which types of transactions a user is allowed to create or maintain, through LX Order Type Security and LX Order Class Security. Building on these LX transaction security features, the Order Entry Action Code/Function Key Security enhancement allows security managers to further control what actions a user can take regarding an authorized transaction.

Security managers can now control the actions each user is allowed to be restricted from in the Order Entry job stream. The benefit is easily illustrated by some examples:

  • Regular users can be allowed to create and revise customer orders but are restricted from deleting an order.
  • Salespersons can be authorized to full authority with quotes and can be allowed to create customer orders but not to revise or delete them.
  • Or, salespersons could be restricted from 1=Create in Order Directory, with the result that they could only create an order by copying a quote, if they are authorized to 3=Copy in Quote Directory.
  • Only selected customer service users can be allowed to create RMAs, by controlling 1=Create in RMA Directory. A different group of customer service users who handle the actual returns can be authorized to create the return orders or credit memos from those RMAs, by controlling 3=Copy in RMA Directory.

Infor LX/BPCS Tips & Tricks for FINANCE: Release Holds from IDF Order Inquiry Host Job

George Moroses 0 812 Article rating: 5.0

This enhancement provides the ability for IDF Order Inquiry to release order holds via a host job.

LX IDF Order Inquiry displays numerous details about an order, order lines, special lines and related files. An Order Inquiry user can copy, modify or delete an order through WebTop calls to ORD700 Order Maintenance, if authorized. Among the many details Order Inquiry also lists the Hold Codes for customer hold, credit hold, user hold, margin hold, and credit card hold. This enhancement provides the capability to release holds through a host job function that executes ORD680B, Order Hold Mass Release.   Batch Hold Release host job has been added to IDF Order Inquiry. The Order Inquiry user must be authorized to ORD680 in LX program security, SYS600.

ORD680 has been modified to accept parameters for multiple executions by host job. The user can release holds for a single order, a range of orders, or for multiple individually selected orders.

The following hold releases can be requested:

  • Credit hold – orders on credit hold by the system (01) or by a user (02) are released from credit hold.
  • Customer hold – orders on customer hold are released.
  • User hold – orders on user hold are released.
  • Margin hold – ORD680 re-evaluates orders or order lines that are on margin hold.
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Tips:  LX | BPCS | M3

Tips: LN | Baan

Are ERP System Blockages Thwarting Your Progress?

Are ERP System Blockages Thwarting Your Progress?

After a week of blocking the Suez Canal, the now-famous cargo ship, Ever Given has been freed from the 27,000 cubic meters of sand and mud that were surrounding the ship. Supply chains are flowing again. I for one am very glad to hear that the ship has been freed since coffee, toilet paper and a whole host of other items were being held up! In all seriousness, it was and is a crisis that will have ripple effects on the global economy.

As I often do, I started to relate this crisis to the world of ERP that we live in. Although we are not responsible for dealing with a situation like what happened in the Suez Canal, we all deal with problems in our jobs every day. Some of these problems are small, and some are not so small. Some problems are caused by human error, some by prevailing winds that blow us in a particular direction, and some by circumstances out of our control. It is what we do about the problems we encounter that make all the difference. We could bury our heads and hope the problems somehow go away on their own, or we can take action and do something to bring about the change necessary to get past the blockage.

I see “blockages” every day in working with my customers. Sometimes it is a lack of understanding of best practices in a given department, or a reliance on tribal knowledge that determines how and why something is done in the system, or inefficient manual processes destroying a company’s efficiency, or hundreds (or thousands) of customizations standing in the way of an upgrade, or employees labeling an ERP system as “no longer a fit” when their company is only using 10% of the available functionality in the system.

So, maybe today we could focus on what it would take to remove the “blockage” that we have in our way. What benefits could we realize if we worked together to bring about incremental change? Could we actually get that upgrade done? Could we start operating based on industry-leading best practices? Could we increase our market share? Could we decrease our costs and boost our revenue? All of this is possible.

Contact me today so that we can begin to work together to solve the problems that stand in the way of your progress.

solutions@crossroadsrmc.com or 800.762.2077

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Kathy Barthelt

Kathy BartheltKathy Barthelt

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