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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

Crossroads Connections

Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

We're excited to unveil our revamped Ongoing BPCS/LX Technical Support Agreement

George Moroses 0 375 Article rating: 5.0

We're excited to unveil our revamped Ongoing BPCS/LX Technical Support Agreement, as Crossroads undergoes a strategic overhaul of our support agreement structures tailored to different job descriptions. This enhanced offering empowers our clients with the opportunity to seamlessly maintain product-level support (BPCS/LX – RPG) and development assistance while enjoying significant cost savings compared to traditional time and material arrangements. We aim to make technical support more accessible and customizable to meet varying budgetary needs.

Key Features of the Technical Support Agreement:

  • Flexible Hours: Tailored to your specific needs, we'll collaborate with you to determine a fixed number of hours per week that best aligns with your requirements.

  • Duration Options: Choose from flexible prepaid agreement durations of 3, 6, 9, or 12 months.

  • Remote Accessibility: Our support services are primarily remote, but onsite assistance can also be discussed and arranged during the project kickoff phase, ensuring comprehensive support regardless of location.

  • Expertise Spectrum: Our dedicated BPCS/LX technical resources boast a comprehensive skill set, including proficiency in RPG, thorough documentation practices, design capabilities, familiarity with IBMi system foundations, job scheduling expertise, SQL proficiency, CL development capabilities, and more.

  • Scope Clarification: While our agreement primarily focuses on technical support and development assistance, application support falls outside the defined scope and can be considered separately upon request.

This innovative approach to technical support is designed to streamline your operations, enhance system reliability, and empower your team to maximize the full potential of your BPCS/LX environment. Let's embark on this journey together, customizing support solutions that precisely align with your business objectives and budgetary constraints.

Request a phone consultation or Learn More

Introducing VJES (Visual Job Execution Software)

Kathy Barthelt 0 329 Article rating: 5.0

You would be hard-pressed to completely miss the stories in the news recently about quality issues in manufacturing. The crux of the issue has been a complete focus on production and a lack of focus on quality. Yes, it is a wonderful thing to get the goods out the door, but when you’re sacrificing quality, what good is it really?

There are specifications for production for a reason. Engineering exists for a reason. If products are not built according to exact design specifications, scrap is likely to go up, rework goes up, customer returns and/or service requests go up, and customer satisfaction and overall customer confidence in your product plummets.

Is all of that worth it to get the good out the door in the shortest amount of time possible?

Every manufacturer relies on a few core measurements to manage their operations. Measurements like efficiency, productivity, capacity, labor and equipment utilization are used by manufacturers across the globe to benchmark performance and assess the effectiveness of processes.

Quality needs to be part of that mix. Because measurements like efficiency and productivity don’t necessarily mean high quality, incorporating ways to ensure quality from the start can help to eliminate waste and rework.

Manufacturing quality is achieved through quality control using documented, repeatable, and measurable processes.

What if you could incorporate quality control in every operation, at every work center to not only ensure high-quality finished goods but also simultaneously train high-quality operators?

Introducing Crossroads’ ERP independent solution, VJES (Visual Job Execution Software)...

Infor LN & Baan Tip: Performance improvement by setting the First Free Number Cache (tcmcs0651m000)

Kathy Barthelt 0 644 Article rating: 5.0

Many transactions in all kinds of modules use order numbers or serial numbers. These order numbers are most often automatically generated. In the Number Groups (tcmcs0151m000) session you can define groups of order numbers used for dedicated areas. A Number Group is a group of the first free number series that you can assign to a specific use. All the numbers that Infor LN generates in the number groups that are dedicated to the same purpose are unique.

All the first free numbers are stored in the table tcmcs050.

As many different processes can request a free number from the number groups, we often see delays in the performance, due to locking on the first free number records. This locking issue can have a severe impact on the performance of huge batch-type transactions, but also on the performance perceived by individual users in many areas in LN.

For example:

Infor LX & BPCS Tip: Automated Approach to Your Cash Application Process with ARP

George Moroses 0 424 Article rating: 5.0

Advanced Remittance Processing, ARP, provides an automated approach to your cash application process. ARP works together with Accounts Receivable to save valuable time and resources by automatically applying incoming payments to open receivables during daily batch processing. You can easily and efficiently resolve unapplied remittances online.

Advanced Remittance Processing (ARP) is an automatic cash application process that allows you to perform the following functions:

Revamp Your Productivity: Discover Crossroads RMC's Ultimate Solution

Crossroads RMC 0 862 Article rating: 5.0

In the dynamic landscape of life hacks and evolving routines, finding new ways to enhance productivity is always on our agenda.

Enter Crossroads RMC – your secret weapon for multiplying productivity effortlessly! Imagine elevating your team's output by integrating just ONE additional member, available on-demand. What sets this apart is the convenience of access—our specialists are ready to assist you 24/7, even during weekends and holidays.

Introducing Tailored Support Services by Crossroads RMC:

  • Access to functional and technical support around the clock, with or without a support plan.
  • In-depth expertise as an Infor Partner across all Infor LN / Baan and Infor LX / BPCS versions.
  • Centralized, dedicated support ensuring quick response times and thorough follow-up.
  • Varied communication channels including phone, text, email, online portals, Microsoft Teams, web meetings, and in-person visits.
  • Transparent monthly reports to monitor service utilization.
  • Comprehensive ERP disaster recovery solutions.
  • Specialized ION support.


Kickstart with a complimentary 1-hour consultation to explore our customizable support plans. These plans are crafted to simplify case logging, usage tracking, meeting scheduling, live chatting, Infor resource reviews, and much more...

Infor LX / BPCS & Infor LN / Baan Tip: A New Wave of Cyber Attacks: Five Actions to Take Now

IndustryWeek 3/7/2024

Crossroads RMC 0 964 Article rating: 5.0

In the ever-evolving landscape of manufacturing, cyber threats have become a formidable challenge, with a notable spike in ransomware attacks catching many off guard. These sophisticated attacks deploy tactics that are often new and bewildering to manufacturers, pushing the boundaries of what we thought we knew about cybersecurity in the industry. Let's dive into how these advanced threats are reshaping our approach to digital defense in manufacturing.

https://www.industryweek.com/technology-and-iiot/cybersecurity/article/21284176/a-new-wave-of-cyber-attacks-five-actions-to-take-now

Streamline Your Audit Process: How Crossroads RMC and Avalara Ensure Compliance and Confidence

Crossroads RMC 0 1319 Article rating: 5.0

Be Audit Ready with Crossroads RMC and Avalara

Managing reports and preparing for audits can be incredibly time-consuming and laborious. It involves extracting data from multiple sources, consolidating information, and rectifying any discrepancies. These tasks often drain resources away from revenue-generating activities.

Fortunately, Avalara offers a comprehensive solution with robust reporting capabilities, drastically reducing the time required for these processes from weeks or months to mere minutes...

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Tips:  LX | BPCS | M3

On September 30, 2022, IBM® announced the end of support of IBM i operating system 7.3 effective September 30, 2023. In line with IBM’s support policy, Infor will no longer support LX and related products on IBM i 7.3 after May 31, 2024. All Infor LX releases, patches, and related solutions are...

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Tips: LN | Baan

Kathy Barthelt

Infor LN & Baan Materials Tip: Sales Quotations

Sales quotations are used to supply a sold-to business partner with the required details to make a purchasing decision.

You can create a sales quotation in response to a request for quotation (RFQ) from a business partner, or as a sales tool to initiate the sales process with potential business partners. A quotation includes the dates, terms, items, or item descriptions to be sold, and a success percentage, which reflects the level of certainty that the quotation will be accepted. Sales quotations are included in the planning modules based on their success percentages. Quotations with a high success percentage are considered as sold.

You can print and send quotations to business partners. You can specify the results of the returned quotations in Sales. If the quotation is not accepted, you can specify the reason for failure and the competitor who won the quote. If the business partner accepts the quotation, you can transfer the quotation to a sales order and specify the reason for success.

Sales quotation procedure - The normal sales quotation procedure includes the creation, printing, specification of results, and processing of sales quotations.

Additional processes - A number of processes do not always occur in the sales quotation procedure, but can be used optionally, such as ATP and CTP checks, creating alternative quotation lines, and copying bill of material components to a sales quotation.

Inserting items from a catalog - You can add items from a catalog to a sales quotation.

Product variants -  You can configure or link product variants for generic items on the sales quotation line.

Price stages - You can link a price stage to a sales quotation line. When processing the quotation to a sales order, the price stage is copied from the quotation line to the sales order line. Sales order lines can be blocked based on the price stage.

Material price information - You can link material price information to a sales quotation line. As a result, the (document line) price on the sales quotation line includes material prices.

After-sales services -  You can specify the after-sales services that will apply to a sold item after delivery. When processing a quotation to a sales order, the after-sales service data is copied from the sales quotation to the sales order.

Project pegging in sales - To identify costs, demand, and supply for a project, you can peg project costs for sales quotation.

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