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CST Adds Warranty Service Claim System to Dealer Portal for LN

Crossroads RMC has once again partnered with Xenitel Managed Service Solutions and CST Industries to create a warranty service claim system for CST’s dealers. The project will provide a way for dealers to create a “warranty request claim” from within the dealer portal, defining the customer and product, and parts that failed, and selecting what parts they are claiming for replacement to install the replacement part. This service will be offered in addition to the parts online ordering system previously developed for CST. 

CST is a global leader in the manufacture and construction of factory coated metal storage tanks, aluminum domes and specialty covers.

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Tips:  LX | BPCS | M3

In light of the recent tariffs on imports from Canada, Mexico, and China, effective April 2, 2025, adapting your business operations is crucial to your success. Infor ERP LX offers robust solutions for managing these new trade regulations through its advanced tariff processing functionalities. This system ensures accurate duty calculations and compliance with the latest regulations, helping you streamline operations and maintain competitiveness.

For specialized support and to optimize your ERP system, partner with Crossroads RMC. Our expertise in ERP LX will help you navigate these changes efficiently.

Learn how Infor ERP LX and Crossroads RMC can support your business in these evolving times.

You can create new macros in the Infor LX Configurable Enterprise Financials CEA107. 

On the Macro Definition window, you define the source file and the field in which you perform an arithmetic or special operation. For example, you can create a macro to accrue sales commission based on revenue. Your source file and field are the Invoice Line History (SIL) file and the G/L revenue (ILREV) field. 

Select Functions to access the Macro Functions window, on which you define the arithmetic, character, or special operation to process against the defined source field. In the previous example of accrued sales commission, you enter an arithmetic operation of multiply (*) and an operand value for the percentage, such as 0.05 for five percent. 

Note:  Previously created user defined macros will have to be updated to include any expanded field sizes in V84. 

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Tips: LN | Baan

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