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CST Adds Warranty Service Claim System to Dealer Portal for LN

Crossroads RMC has once again partnered with Xenitel Managed Service Solutions and CST Industries to create a warranty service claim system for CST’s dealers. The project will provide a way for dealers to create a “warranty request claim” from within the dealer portal, defining the customer and product, and parts that failed, and selecting what parts they are claiming for replacement to install the replacement part. This service will be offered in addition to the parts online ordering system previously developed for CST. 

CST is a global leader in the manufacture and construction of factory coated metal storage tanks, aluminum domes and specialty covers.

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Tips:  LX | BPCS | M3

In order to communicate effectively as a team, everyone needs to speak the same language and operate off the same playbook. If decisions are made based on the data or the view of data that individuals are maintaining through their own spreadsheets or other data silos, then communication is negatively impacted.

Manufacturers need to review large amounts of data every day, making it difficult to keep track of key metrics within your department.

That’s where Crossroads RMC’s Analytics Dashboard solution comes in. Our Analytics Dashboard was developed to make tasks easier by putting all of the key information in one convenient location so you can view all of your crucial data in real-time. 

With powerful dashboards, you can...

Did you know that the system stores a record of every inventory transaction and makes them available for inquiries and reports? Transaction history is available for immediate inquiry by item, or by item and location in the Material Status Inquiry program. The inventory transaction record holds data such as the quantity, date, reference number, cost/value, transaction type, scheduled date, and master reference number, lot numbers, and warehouse/location information.

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Tips: LN | Baan

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