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Are You Running Your IT Department, or is IT Running You?

It's hard to efficiently manage your ERP system and support the users who rely on it every day when you are spending all your time running your manufacturing business. We get it and want you to know you are not alone. 

Are you able to answer any of these questions?

  1. How much available disk space is there on my ERP system box?
  2. What happens when users encounter an error in the ERP system?
  3. How are new employees being brought up to speed on ERP functionality?
  4. What needs to be done to ensure optimal performance of our ERP system?

If you don’t know all the answers that's because it's not easy to be the ERP guru of a company AND successfully stay on top of everything that is necessary to keep your business systems running efficiently and effectively. So, this begs the question…why do it?

Wouldn’t it be wonderful to have an Infor LX, BPCS, Infor LN or Baan guru with decades of manufacturing ERP and IT experience available to you as-needed 24x7x365?

Partnering with Crossroads RMC means your organization will never be left idle and unsupported should you encounter ERP trouble. Working with Crossroads RMC means you will be working with skilled Infor LX, BPCS, Infor LN, and Baan experts who get to know you and your business. Basically, we become an extension of your business.

 Crossroads RMC Support Provides  Methods of Support Available
  • Dedicated help desk resource
  • Central point of contact
  • Real-time responses and follow-up
  • Knowledgeable support that is familiar with your ERP installation
  • Monthly support reporting/tracking
  • Phone & Email support
  • On-Demand web meetings
  • Onsite support


For more Infor LN & Baan information please contact Kathy Barthelt

For more Infor LX & BPCS information please contact Frank Petrasio

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Tips:  LX | BPCS | M3

The Cycle Counting Sub-System Within Inventory Management

The system uses the following information as the basis for cycle counting selection:

  • Cycle Counts/Year: The system calculates the time between cycle counts based on your entry in this Item Master file field for each item (optional).
  • Last Cycle Count Date: This date is in the Location Inventory file, ILI, if you use locations, or in the Warehouse Inventory file, IWI, if you don't.

The system adds the time between cycle counts (calculated as described above) to this date. If the result is less than or equal to today's date, the item is selected for cycle counting. If it is greater than today's date, the item is not selected, it is not due yet for cycle counting.

There is another special condition that causes an item to be selected for cycle counting. If the ILI/IWI record of the item has a Y in the Cycle Flag field, the item is selected automatically. This flag indicates that the item's on-hand balance has gone to a negative value sometime since the last cycle count. That applies even if the value is not negative at selection time. The programs that can set this field are INV500D, INV510, and BIL540.

You can also limit the items selected for counting by specifying limits of the item numbers or warehouses to be searched.

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Tips: LN | Baan

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