Please Wait a Moment
X

Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

Crossroads Connections

Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Crossroads RMC
/ Categories: Partner News, Event / News

CST Adds Warranty Service Claim System to Dealer Portal for LN

Crossroads RMC has once again partnered with Xenitel Managed Service Solutions and CST Industries to create a warranty service claim system for CST’s dealers. The project will provide a way for dealers to create a “warranty request claim” from within the dealer portal, defining the customer and product, and parts that failed, and selecting what parts they are claiming for replacement to install the replacement part. This service will be offered in addition to the parts online ordering system previously developed for CST. 

CST is a global leader in the manufacture and construction of factory coated metal storage tanks, aluminum domes and specialty covers.

Previous Article Baan/LN Tip of the Week: How Accurate is Your Inventory?
Next Article BPCS/LX Tip of the Week: Using Pre-Assigned Lot Numbers
Print
32553 Rate this article:
No rating
Crossroads RMC

Crossroads RMCCrossroads RMC

Other posts by Crossroads RMC

Contact author

Please solve captcha
x

Tips:  LX | BPCS | M3

When I try to enter a 3-way match invoice with zero cost items, I get an error 'Must have value/cost entry.

Resolution
​ACP500 requires a positive value to create a 'C' transaction when entering a 3-way match invoice. If you are receiving inventory items for free (no charge) and have a purchase order for it and need to include the quantity in inventory, you should first receive your items through PUR550 using something like a 'U' transaction. Then, you would enter a 'C' transaction with the quantity and zero cost through PUR550. This will change the status of the line in the HPO file to '3', fully received and costed. Once this is completed, you will be able to enter an invoice for your zero-cost item through ACP500 without getting the error message 'Must have value/cost entry.

FirstLast

Tips: LN | Baan

Categories