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Infor LX | Infor LN | BPCS | Baan | Infor M3

Crossroads RMC + Avalara…
Crossroads RMC

Crossroads RMC + Avalara…

The BEST way to handle tax compliance

A CASE STUDY

The Company:
A supplier of fabricated steel equipment to large food service firms such as Starbucks, Subway, and Walmart.

The Challenge:
This supplier needed to find a better way to handle tax compliance. The supplier’s legacy tax software was incompatible with their ERP. This led to:

  • The required upgrade to the latest Infor ERP version without having a pre-built, certified, fully-functional connector
  • The reliance upon labor-intensive, error-prone manual processes
  • Inaccurate customer addresses
  • Uncertainty around product and service taxability, as well as nexus
  • Increased audit risk


The Solution:
Avalara offerings were a perfect match to solve all of their challenges.

  • Proven integration – Crossroads RMC’s certified connectors to Avalara are top-notch and time-proven
  • Improved employee utilization – Accounting staff can now focus on more valuable, revenue-generating activities
  • AvaTax reports changes in tax rules and nexus obligations, eliminating the need for manual monitoring
  • Avalara Consumer Use facilitates the time-consuming burden of use tax reporting
  • Avalara’s Managed Returns automates returns filing and payments
  • CertCapture streamlines the collection and management of exemption certificates
  • Reduced audit risk – With Avalara in use, auditors can focus on firms who don’t have a compliance plan in place
  • AvaTax delivers guaranteed-accurate address validation and tax rates
  • Returns ensures that all liabilities get paid on time, down to local jurisdictions
  • CertCapture safeguards against missing, out-of-date and inaccurate exemption certs

Contact Crossroads RMC to discuss how Avalara can help you save time, money and avoid the risk of a costly audit. Avalara provides the compliance expertise and Crossroads RMC provides the integration to Infor LN/Baan and Infor LX/BPCS.  800.762.2077

Want to learn more about Avalara’s offerings for Infor customers? https://www.avalara.com/us/en/products/integrations/infor.html

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Tips:  LX | BPCS | M3

Tips: LN | Baan

For years, paper work instructions have been a standard part of manufacturing. They were easy to distribute, simple to update, and familiar to operators.

But manufacturing has changed. Products are more complex, customer expectations keep rising, and as experienced employees retire, new hires often need to become productive faster than ever before. As a result, many manufacturers are rethinking how information is delivered on the shop floor.

The Challenge with Paper

Paper work instructions create several common challenges:

  • Multiple versions of the same document
  • Outdated instructions remaining at workstations
  • Time spent searching for the correct information
  • Longer training periods for new employees
  • Inconsistent processes between operators

On their own, none of these seem like a major problem, but together they add up to real quality and productivity issues.

A Shift Toward Digital Work Instructions

One trend we're seeing across the manufacturers we work with is a move toward digital work instructions. Rather than relying on printed documents, operators receive the latest approved instructions directly at their workstation, along with supporting images, videos, and other visual aids. This helps ensure every operator is working from the same information, every time.

Manufacturers making this shift are also gaining new capabilities they didn't have with paper: capturing production data directly from the shop floor, improving traceability, and supporting standardized work across shifts and facilities.

What Manufacturers Are Reporting

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