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Kathy Barthelt
/ Categories: Infor LN & Baan Tips

Infor LN & Baan Tip: Navigating the Complexities of Surcharges on Phantom Items in Manufacturing

Is it ok to define surcharges on phantom items?

It is advised not to use surcharges on phantom items for the following reasons:

  1. The usage of phantom surcharges makes it, in general, more difficult to understand, verify, and explain the result of the cost price calculation.
  2. Real phantom items do not exist in real life. It is only an efficient way to specify the BOM. It is therefore questionable if surcharges should be defined for these non-existing phantom items.
  3. The usage of phantom surcharges can lead to variances in production orders, depending on the actual usage of the phantom.
  4. When surcharges based on added costs are defined for both the main item and the phantom item, then the surcharge will be applied twice.

Alternatives are:

  • Define the required surcharges on the main item of the phantom.
  • Define the required surcharges on the sub-item of the phantom.
  • Define a (backflush) operation on the phantom to cover the handling costs (if any) of a phantom item.
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Tips:  LX | BPCS | M3

Tips: LN | Baan

For years, paper work instructions have been a standard part of manufacturing. They were easy to distribute, simple to update, and familiar to operators.

But manufacturing has changed. Products are more complex, customer expectations keep rising, and as experienced employees retire, new hires often need to become productive faster than ever before. As a result, many manufacturers are rethinking how information is delivered on the shop floor.

The Challenge with Paper

Paper work instructions create several common challenges:

  • Multiple versions of the same document
  • Outdated instructions remaining at workstations
  • Time spent searching for the correct information
  • Longer training periods for new employees
  • Inconsistent processes between operators

On their own, none of these seem like a major problem, but together they add up to real quality and productivity issues.

A Shift Toward Digital Work Instructions

One trend we're seeing across the manufacturers we work with is a move toward digital work instructions. Rather than relying on printed documents, operators receive the latest approved instructions directly at their workstation, along with supporting images, videos, and other visual aids. This helps ensure every operator is working from the same information, every time.

Manufacturers making this shift are also gaining new capabilities they didn't have with paper: capturing production data directly from the shop floor, improving traceability, and supporting standardized work across shifts and facilities.

What Manufacturers Are Reporting

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