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Are You Running Your IT Department, or is IT Running You?

It's hard to efficiently manage your ERP system and support the users who rely on it every day when you are spending all your time running your manufacturing business. We get it and want you to know you are not alone. 

Are you able to answer any of these questions?

  1. How much available disk space is there on my ERP system box?
  2. What happens when users encounter an error in the ERP system?
  3. How are new employees being brought up to speed on ERP functionality?
  4. What needs to be done to ensure optimal performance of our ERP system?

If you don’t know all the answers that's because it's not easy to be the ERP guru of a company AND successfully stay on top of everything that is necessary to keep your business systems running efficiently and effectively. So, this begs the question…why do it?

Wouldn’t it be wonderful to have an Infor LX, BPCS, Infor LN or Baan guru with decades of manufacturing ERP and IT experience available to you as-needed 24x7x365?

Partnering with Crossroads RMC means your organization will never be left idle and unsupported should you encounter ERP trouble. Working with Crossroads RMC means you will be working with skilled Infor LX, BPCS, Infor LN, and Baan experts who get to know you and your business. Basically, we become an extension of your business.

 Crossroads RMC Support Provides  Methods of Support Available
  • Dedicated help desk resource
  • Central point of contact
  • Real-time responses and follow-up
  • Knowledgeable support that is familiar with your ERP installation
  • Monthly support reporting/tracking
  • Phone & Email support
  • On-Demand web meetings
  • Onsite support


For more Infor LN & Baan information please contact Kathy Barthelt

For more Infor LX & BPCS information please contact Frank Petrasio

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Tips:  LX | BPCS | M3

These programs are used to capture and post shop floor information. Labor reporting, machine time, etc. can be captured by either program. The key difference is that one will also capture the production receipt and backflush components. Based on your company information / transaction process, one of these programs will most likely be used daily to capture current shop floor data. You can use the shop packet labor ticket for the manual recording, and the keying of the data. Alternatively, you can incorporate an automated method like an MES solution to capture the data and streamline the process.

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The bubble number is maintained at the component level for each component defined on the Bill of Material. It is an extra user-defined reference number that you can use to re-sequence the maintenance screen display or bills of material listings.

In Infor LX, the system displays the bubble number for the existing child items. Engineering drawings often use a bubble number at the component level on the drawing so that same bubble number can be used on the Bill of Material for a link of the component to the drawing. Alternatively, you may use it simply as a method to sequence the BOM.

Be careful of how you assign the number. It is a good idea to assign the number with a consecutive count by 10 leaving room to allow for component additions to the Bill of Material.

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Tips: LN | Baan

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