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/ Categories: Partner News, Event / News

CST Adds Warranty Service Claim System to Dealer Portal for LN

Crossroads RMC has once again partnered with Xenitel Managed Service Solutions and CST Industries to create a warranty service claim system for CST’s dealers. The project will provide a way for dealers to create a “warranty request claim” from within the dealer portal, defining the customer and product, and parts that failed, and selecting what parts they are claiming for replacement to install the replacement part. This service will be offered in addition to the parts online ordering system previously developed for CST. 

CST is a global leader in the manufacture and construction of factory coated metal storage tanks, aluminum domes and specialty covers.

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Tips:  LX | BPCS | M3

BPCS/LX Tip of the Week: SFC600

In addition to SFC650, this ERPLX program is also used to capture and post shop floor information.

The key difference between the two is that SFC600 only captures Labor (run time) reporting, machine time, downtime and indirect time.

If you use SFC600, then all shop order material receipts and issues would be captured using INV500.

Both Inventory and Shop Floor Transaction entry is keyboard dependent, unless you incorporate an automated method like an MES solution to capture the data.

Using SFC600 to enter downtime.

You are tracking downtime and using SFC600 to enter the downtime, but you don’t know where to go to setup downtime reasons. You can set up the downtime reason codes in the INV application by selecting the reason code maintenance program INV140D1.

Once you are in the reason code maintenance program, position to the transaction effect code “D”. Using the transaction effect code “D” you can now setup as many downtime reason codes as needed. The reason code field is alpha numeric, so be creative with your reason code assignments.

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Tips: LN | Baan

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