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CST Adds Warranty Service Claim System to Dealer Portal for LN

Crossroads RMC has once again partnered with Xenitel Managed Service Solutions and CST Industries to create a warranty service claim system for CST’s dealers. The project will provide a way for dealers to create a “warranty request claim” from within the dealer portal, defining the customer and product, and parts that failed, and selecting what parts they are claiming for replacement to install the replacement part. This service will be offered in addition to the parts online ordering system previously developed for CST. 

CST is a global leader in the manufacture and construction of factory coated metal storage tanks, aluminum domes and specialty covers.

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Tips:  LX | BPCS | M3

Just-in-Time (JIT) is a management philosophy that focuses on minimizing the resources necessary to add value to your products and to operate your factory in ways that eliminate waste. Resources are labor, materials, equipment, space, and time. Waste is anything that does not add value to your products. Moving work-in-process from place to place, stacking and sorting, investing capital in large work-in-process and raw material inventories, inspecting materials at your vendors' sites, and tying up warehouse space with finished goods are all activities that add cost, not value, to your products. 

JIT is a process that reduces lead time. JIT does not replace an MRP, an inventory program, a scheduling technique to bypass your Master Schedule, or a materials management project. JIT is the never-ending commitment of everyone, from top management to your workers on the floor, to maximize your effectiveness through continuous, incremental improvements.

To create and maintain shop orders use SFC500 Shop Order Entry Maintenance. These orders use the standard bill of material (BOM) as the base list of components. You can also set up standard routings, which list the operations,

or work steps, involved in manufacturing.

 

To release shop orders, use the Shop Order Release program, SFC505. Infor ERP LX groups shop orders by user ID for batch processing. Use Shop Packet Print, SFC520, to print the shop orders that you select. SFC530 allows you to create multi-level shop orders to link shop orders together with a common end item parent. Linking multiple shop orders together for a final assembly product provides support for make-to-order and engineer-to-order manufacturing environments which need to schedule these multiple orders together or as a vertical slice in the production schedule.

 

You can make changes to shop orders after you print them. Use Shop Order Entry/Maintenance, SFC500, to update the shop orders. Changes are immediately visible on the inquiry screens for SFC300 and SFC350. To reprint the shop packet, use Reprint Shop Packet, SFC560.

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Tips: LN | Baan

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