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CST Adds Warranty Service Claim System to Dealer Portal for LN

Crossroads RMC has once again partnered with Xenitel Managed Service Solutions and CST Industries to create a warranty service claim system for CST’s dealers. The project will provide a way for dealers to create a “warranty request claim” from within the dealer portal, defining the customer and product, and parts that failed, and selecting what parts they are claiming for replacement to install the replacement part. This service will be offered in addition to the parts online ordering system previously developed for CST. 

CST is a global leader in the manufacture and construction of factory coated metal storage tanks, aluminum domes and specialty covers.

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Tips:  LX | BPCS | M3

You can change your master schedule by specifying the type of master schedule update to perform. You can run a Net Change or Regenerative Schedule.

You also have the ability to clear the lower level requirements out of the Planned and Firm-Planned Order file.

In LX, the actual costs that can be set up fall into three categories: Material, Labor, and Overhead. If your LX database is set up properly with the LX cost accounting, you should be able to identify:

  • How much the item should cost
  • How to track the cost of work underway
  • How much the item actually did cost
  • Why the job cost varied from the expected cost
     

Capturing the data to track activity with associated costs can be time-consuming. With an MES solution, the information you need for costing is tracked instantly.

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Tips: LN | Baan

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