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Are You Running Your IT Department, or is IT Running You?

It's hard to efficiently manage your ERP system and support the users who rely on it every day when you are spending all your time running your manufacturing business. We get it and want you to know you are not alone. 

Are you able to answer any of these questions?

  1. How much available disk space is there on my ERP system box?
  2. What happens when users encounter an error in the ERP system?
  3. How are new employees being brought up to speed on ERP functionality?
  4. What needs to be done to ensure optimal performance of our ERP system?

If you don’t know all the answers that's because it's not easy to be the ERP guru of a company AND successfully stay on top of everything that is necessary to keep your business systems running efficiently and effectively. So, this begs the question…why do it?

Wouldn’t it be wonderful to have an Infor LX, BPCS, Infor LN or Baan guru with decades of manufacturing ERP and IT experience available to you as-needed 24x7x365?

Partnering with Crossroads RMC means your organization will never be left idle and unsupported should you encounter ERP trouble. Working with Crossroads RMC means you will be working with skilled Infor LX, BPCS, Infor LN, and Baan experts who get to know you and your business. Basically, we become an extension of your business.

 Crossroads RMC Support Provides  Methods of Support Available
  • Dedicated help desk resource
  • Central point of contact
  • Real-time responses and follow-up
  • Knowledgeable support that is familiar with your ERP installation
  • Monthly support reporting/tracking
  • Phone & Email support
  • On-Demand web meetings
  • Onsite support


For more Infor LN & Baan information please contact Kathy Barthelt

For more Infor LX & BPCS information please contact Frank Petrasio

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Tips:  LX | BPCS | M3

Such lofty goals you had when you implemented your ERP system. It was going to be like pressing the “Easy Button”…  then it wasn’t.

What happened? In some cases, decisions were made to implement the system “just like we used to run our old system”. Great idea? Not so much. Your business changes, and your business software needs to change as well.

Have you looked at streamlining your processes?Are you using the ERP system, but everything seems cumbersome and takes more time than its worth? Ask yourself these questions:

  • Can you automate a step or two and eliminate some manual keying?
  • Can you add barcoding to avoid keying in some information altogether?
  • How about automating the printing of some reports?

Now is the time to sit down and really review the steps required to complete the task and think out of the box a bit. Soon you can develop your own streamlined process to get the job done quickly and efficiently.

Optimize Your Manufacturing Today!

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I hate getting lost. I feel out of control and helpless. Thank God my dad taught me early on how to read a map. Maps give us direction, points of reference, and helps us navigate the obstacles in our way.  

Do you have roadmap for your ERP system, or are you lost? An ERP roadmap can give your staff direction. It should help you create a stronger workforce that is well prepared to meet the future needs of your business. Take a hard look at what your ERP is, or isn’t doing for you. Chances are, there is much that can be done, and all you need to do is start plotting out your map. 

Optimize Your Manufacturing Today!

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Tips: LN | Baan

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