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George Moroses
/ Categories: Infor LX & BPCS Tips, Operations

Infor LX/BPCS Tips & Tricks for OPERATIONS: Track all order holds added & released

Enhancement: Order Hold Audit Functionality

This enhancement introduces an audit file to track all holds added or released for customer orders. The audit file includes details for various types of holds: credit hold, margin hold, customer hold, user hold, and credit card hold. All applications that add or release a hold now write an audit record, capturing the user, date, time, and program associated with each hold action.

A new IDF Order Hold Audit Inquiry application allows users to review holds based on various criteria:

  • Hold type
  • User
  • Specific order
  • Transactions for a customer within a date range
  • Other combinations

Additionally, the selected data can be printed if desired.

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Tips:  LX | BPCS | M3

  1. Identify the key metrics. You need benchmark data so you know what realistic goals are, then track them and publish your performance along with a brief comment from time to time on how things are trending and how you compare with others, particularly your primary competitors. The best thing about this is that it is a system that develops a life of its own.
     
  2. Measure it. Automatically, people start to think about improving things. Then the fun part, stuff begins to improve by itself. Once in place, the system just hums along and the benefits appear, because it has motivated people to think about it, and figure out what they can do to make it better.
     
  3. Communicate it. Publish your numbers, and explain to people how what they do affects the company as a whole and its success/failure. Once they see the numbers, employees quite often start to modify their behavior for the better.

Optimize Your Manufacturing Today!

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When is the last time you took a hard look at your production lines?
 
  • How are we moving product through our facility?
  • Do we have work instructions / drawings available where needed?
  • Do we have frequently used inventory available at the line?
  •  
  • Where are the bottlenecks?
  • Are processes automated, where possible?
  
Taking a hard look at your processes and procedures may reveal some interesting results.  

Don’t assume that everyone is doing things the same way. Some may be superstars, and others may need some mentoring. Some processes may be outdated and costing you time and money, while others are extremely efficient. One area of the business may benefit from how others operate. Take the time to review and analyze your findings. Your company may benefit greatly as a result.


Optimize Your Manufacturing Today!

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Tips: LN | Baan

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