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George Moroses
/ Categories: Infor LX & BPCS Tips, Finance, Manufacturing, Operations, Technology

Infor LX & BPCS Tip: Return Material Authorization (RMAs)

The Return Material Authorization process, RMA, controls and monitors the return of goods. Infor LX generates an RMA which mirrors the terms and conditions of the return. You can copy the RMA from a processed invoice or create it independently of an existing order. If you copy an invoice to create an RMA, Infor LX copies only regular lines, not special lines. You can manually add special lines as credits on the RMA. Enter RMAs in the same manner as a customer quote. Like a customer quote, an RMA has no immediate effect on inventory, accounts receivable, sales, or the general ledger. Infor LX then generates a Return Material Document which provides the customer with the authorization to proceed with the return. Internal procedures, return reason codes, and instructional notes on the RMA identify the disposition processing. You can perform credit processing and determine update effects by entering the RMA number and assigning the appropriate order type.

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Tips:  LX | BPCS | M3

When a lot is completely shipped on a customer order, the Lot Status is changed to Z. Since a resupply order must still be received in the To Warehouse to complete the transaction, do not update the lot status when the resupply order is shipped. If a lot is completely shipped on a resupply order, LX no longer updates the lot status to Z, because the shipped lot retains its current lot status, the additional steps, no additional steps are required to receive it in the To Warehouse.

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This feature resolves or resets a purchase order or requisition that is no longer being processed, but the system still indicates it is 'in use'. The user selects Purchase Order/Requisition in Use Maintenance, PUR940D, from the Purchasing Management Menu, PUR, located in the Special Processing sub-menu. The user then enters an order or requisition to remove the 'In Use' status.

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Tips: LN | Baan

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