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Infor LX Tips, Infor LN Tips, BPCS Tips, Baan Tips, Infor M3 Tips & Infor ERP News

Crossroads Connections

Infor ERP Tips & News from the Experts

Infor LX | Infor LN | BPCS | Baan | Infor M3

Crossroads RMC's support team is friendly, well trained, experienced, and committed to resolving your support & technical issues as quickly & effectively as possible.

Crossroads RMC 0 25606 Article rating: 5.0

How good would you feel if you knew that 30+ years of ERP manufacturing experience was on the other end of the phone when you placed a support call?

That’s what our customers get when they call Crossroads RMC for help.

Crossroads RMC offers a number of services to help you make the most of your Infor ERP investment, regardless of the version of Infor LX, BPCS, Infor LN, Baan, or Infor M3, you are running. Our support team is friendly, well trained, experienced, and committed to resolving your support and technical issues as quickly and effectively as possible. To ensure all your support needs are met, we offer several different methods:

  • TELEPHONE SUPPORT:
    Our phones are answered by live representatives to ensure that you receive prompt, personal, and efficient assistance. These services are available Monday through Friday 8:30 am to 5:00 pm ET. We also offer standby support and after-hour support when requested.
  • ONLINE SUPPORT:
    Online support is available by logging onto your system using a remote connection. With a live connection, our consultants are able to view your system and troubleshoot issues in real-time.
  • REMOTE & ON-SITE CONSULTING:
    Consulting is an excellent option if more in-depth service, training, or troubleshooting is needed. End-User training or group custom training on new features and solutions is also handled effectively using this method of support.
  • BUSINESS ASSESSMENTS:
    Experienced Crossroads RMC Consultants will compare your existing business processes with your existing software and put together a detailed report of their findings. This includes recommendations for improving the day-to-day running of your business while getting the maximum benefit from your software. This also ensures that you are up to date with any features and technologies without adding disruption to your business.

Learn more about our support services>

Infor LN & Baan Tip: Performance Standard Cost

by Infor

Kathy Barthelt 0 69570 Article rating: 5.0

Everything you ever wanted to know about Calculating Standard Cost and Actualizing Standard Cost / Revaluing Inventory (ticpr2210m000 | ticpr2220m000)

Calculating standard cost and re-valuing inventory are important capabilities within your Infor ERP system for a variety of reasons. Sometimes these sessions experience performance issues. Here is a brand new PowerPoint released by Infor to discuss both the functional and technical side of these sessions. Get every last what, where, why, and how answered so that you can improve how these sessions run on your system.

Download Infor PowerPoint>

Beyond the Four Walls—Achieving Upstream and Downstream Inventory Visibility

Infor LX | BPCS | Infor LN | Baan | Infor M3

Crossroads RMC 0 30080 Article rating: 5.0

When an enterprise has many suppliers, dealers/distributors, and customers spread out across the globe, it becomes important that it gains better visibility into inventory outside of its direct ownership and control, on both the supply and demand side. On the supply side, the company has outstanding POs and needs reliable estimates of when those will ship, as well as early indications whenever there will be delays in shipment. Once shipped, updates on the estimated time of arrival (ETA) are important, particularly when there are delays.

This external visibility is even more important during times of disruption. Early visibility into disruptions in supply or rapid changes in demand is key to providing the intelligence to drive agility. By responding earlier, faster, and with more accurate intelligence, a company has more options, makes smarter decisions, and avoids catastrophes.

How do you get that visibility? Here are some options…

And Then There Were None - Short Staffed?

Infor LX | BPCS | Infor LN | Baan | Infor M3

Crossroads RMC 0 27522 Article rating: 5.0

So, you implemented your Infor ERP system 5, 10, 15, 20+ years ago, and now there are only a handful of people left from that implementation. Since most of the how and why walked out the door, how much longer can you get by on “tribal knowledge”?  

What’s the best way to proceed? Consider retraining your staff.

Crossroads RMC's consultants have had great success delivering highly impactful, focused training that shows an immediate benefit. Contact us to discuss how we can develop a training plan that is right for your business.

Infor LN & Baan Tip: Latest Porting Set – All Versions of Infor LN & Baan

Kathy Barthelt 0 73320 Article rating: 4.5

Are you on the latest porting set for your version of Infor LN or Baan? Check here to be sure:

VERSIONS: Infor LN, Infor Baan ERP 5.0c, Infor Baan IVc4

LAST MODIFIED ON:
13th Jan, 2021: Updated with 9.3i porting set, see KB 2176336 for this version. Available from LN CE release 2021.01
9th Oct, 2020: Updated with 9.3h porting set, see KB 2158949 for this version. Available from LN CE release 2020.10
9th July, 2020: Updated with 9.3g porting set, see KB 2142625 for this version. Available from LN CE release 2020.07
10th April, 2020....

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Tips:  LX | BPCS | M3

Tips: LN | Baan

George Moroses
/ Categories: Infor LX & BPCS Tips

Infor LX & BPCS Tip: System i Workspace AnyWhere information and Important Support Dates for IBM and Microsoft Products

System i Workspace AnyWhere is a web application framework that provides a common user interface for Infor’s IBM i products.

*** We strongly recommend that you subscribe to this KB to receive automatic notification when it is updated ***

Latest Updates
System i Workspace AnyWhere - Feature Pack 22 is now available - see the Update History section below (as of January 4, 2024)

  • Tomcat 9.0.80 Upgrade Installer Released - see the Update History section below (October 9, 2023)
  • Installer Hotfixes - affects both Silver Copy and Tomcat Upgrade Installers (August 17, 2023)
  • Removed Support for Microsoft Windows 8.1 (January 11, 2023)
  • System i Workspace AnyWhere - Silver Copy Build 220930 FP17 (Microsoft Windows 2016/2019/2022 Server - Tomcat 9) has been released (October 6, 2022)
  • System i Workspace AnyWhere - Silver Copy Build 220930 FP17 (IBM i OS/400 - WebSphere Application Server 9) has been released (October 6, 2022)
  • Added support for IBM OS/400 V7R5 (October 6, 2022)
  • Removed Support for Internet Explorer (January 11, 2022)
  • Removed Support for the System i Emulator and Update Manager (January 11, 2022)
  • Removed support for IBM OS/400 V7R2 (July 16, 2021)
  • Removed support for Mozilla Firefox web browser (March 30, 2021)
  • Added support for Microsoft Windows Server 2019 (May 18, 2020)
  • Added support for IBM OS/400 V7R4 (November 28, 2019)

Documentation

  • System i Workspace AnyWhere - Installation & Admin Guide (December 15, 2023)
  • System i Workspace AnyWhere - FAQ (December 4, 2023)
  • System i Workspace AnyWhere - Feature Pack Release Summary (December 4, 2023)
  • System i Workspace AnyWhere - Product Guide (August 30, 2023)
  • System i Workspace AnyWhere - InforOS Integration Guide for System21 (August 31, 2023)
  • System i Workspace AnyWhere - Quick Install Guide (September 13, 2022)
  • System i Workspace AnyWhere (IBM i) - Quick Install Guide (August 25, 2022)
  • System i Workspace AnyWhere - Release Summary (March 3, 2023)
  • System i Workspace AnyWhere - SSO MustGather & Troubleshooting (March 3, 2023)
  • System i Workspace AnyWhere - Load Balancing Guide (August 31, 2023)
  • System i Workspace AnyWhere - 5250 AnyWhere Emulator Designer Guide (December 4, 2023)
  • System i Workspace AnyWhere - 5250 AnyWhere Emulator Extensions Guide (June 6, 2023)
  • System i Workspace AnyWhere - Drillback Guide (August 31, 2023)

 

Release Notes

Withdrawal of support for legacy Operating Systems and Products from IBM and Microsoft

Support for the following Operating Systems with System i Workspace AnyWhere has now been withdrawn...

  • IBM OS/400 V7R2 (support ended by IBM on 04/30/2021)
  • Microsoft Windows 8.1 (extended support ended by Microsoft on 10/01/2023)

The System i Workspace AnyWhere documentation has been updated to reflect the removal of support for these Operating Systems.

Advance Notice of 3rd party vendor end-of-life (EOL) dates:

  • Microsoft's retirement date for Windows 10 is 10/14/2025
  • Microsoft's extended support for Windows Server 2016 will end on 12/01/2027
  • IBM's standard program support for IBM i 7.3 ended on 09/30/2023 (extended support available until 09/30/2026)  

Note: An official statement from Infor in relation to our support will be made nearer the EOL date of each product.

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