Digital Transformation & Your ERP

70% of global executives said the pandemic will accelerate their digital transformation pace

Transformation: (definition)  A thorough and dramatic change.

We all dream about it….how can we transform ourselves into something better…something more desirable? Maybe it is our appearance that we want to improve, maybe it is our physical strength and stamina, or maybe it is our mental toughness.

Have we thought about transformation when it comes to our businesses? More specifically, our ERP systems that are the lifeblood of our businesses?

When it comes to this type of transformation, we’re talking about a digital transformation. This means taking disconnected business systems and manual processes and transforming or converting those systems into a world where achieving greater efficiencies, collaboration, improved delivery speed, and greater customer satisfaction is not only possible but probable.

As the world becomes more digital, so must organizations large and small, despite the unexpected. One survey found that 70% of global executives said that the pandemic will inevitably accelerate their digital transformation pace. https://dmexco.com/stories/is-the-coronavirus-pandemic-an-engine-for-the-digital-transformation/

ERP has a major impact on digital transformation. When it comes to ERP, transformations are often referred to as ERP Modernization. Here is just a sampling of how ERP modernization can impact your business:

• Cost Reduction – Supporting legacy software and on-premise servers requires resources, but not just any resources. You must have resources that know the ins and outs of software and hardware that is decades old. Older software and platforms often result in higher maintenance costs and significant limitations to overall data management and system performance. Moving to the cloud, or the latest version of on-premise systems opens many doors that would otherwise be closed to you.
• Eliminating Data Silos – Separate databases and disconnected systems mean that collaboration and communication are not possible. Missed opportunities abound for increased productivity. What would it mean to your business for all personnel to be operating off the same set of data and getting updates in real-time?
• One Cohesive System –  Using ERP add-ons is helpful, but unless the systems talk to one another, duplicate data entry is required and real-time updates aren’t possible. How can you truly take advantage of the investment you made in a CRM or inventory management system if it doesn’t communicate with your ERP?
• Visibility Across the Supply Chain –  No idea when your supplier is going to deliver the parts you need? Are you literally calling or waiting for an email to be sent? If that is how you’re getting updates, you’re likely not getting them timely enough to properly respond to those updates. Customer satisfaction issues can greatly be eliminated with real-time updates and complete visibility up and down the supply chain. With global supply chain issues prevalent in most industry sectors, visibility becomes more important than ever.
• Scalability Becomes Possible – When your business needs change, your ERP system should be capable of handling the growth or increased functionality requirements to support it. This can be achieved by staying current on the ERP version or at least getting to a version where integrations with complementary systems are possible.

Transformations don’t happen with one act or one giant step. They happen with small steps and interim goals that can and should be celebrated along the way. Need help deciding when or where that first step should take place? Need someone to be your coach for the transformation? Contact Crossroads RMC today for recommendations, best practices, and solutions for this all-important journey for your business. 

800.762.2077 or click here to get a free phone consultation!

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